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My Crisis Leadership Playbook

Next Level Blog

The ideas I’m sharing in this post are the basics of a crisis leadership playbook that is something of a work in progress. So, those are my current thoughts on running a crisis leadership playbook. I’ve always talked about optimal routines and “good enough for today” routines. There will be wins to celebrate! What resonates with you?

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. To be thorough means putting long-term results ahead of short-term gains. This was the main root of their problem. Overcompensate.

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Learning & Development’s Role in Operational Efficiencies in 2022

HR Digest

Imparting training in such a scenario will be difficult in terms of platform/device compatibility, Internet connectivity, employee distraction/focus, fixing rotas and time management. Operations Before Experiences. Along with the news needs, the L&D teams are also learning where they have fallen short in the previous years.

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Are You Ready for Recovery?

Leading Blog

A S a McKinsey & Company article stated in late March 2020: “What leaders need during a crisis is not a predefined response plan but behaviors and mindsets that will prevent them from overreacting to yesterday’s developments and help them look ahead.”. This approach self-evidently enables a mindset that offers a long-term perspective.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. To be thorough means putting long-term results ahead of short-term gains. Yet that’s not enough.

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Preview Thursday: Clarity First

Lead Change Blog

Too often, crisis—a near-miss accident or a frightening diagnosis—is the catalyst that brings these revelations. Ambiguity is a condition we sink into because it is automatic and it provides short-term benefits that manifest in a number of ways. As John Lennon wrote in the song “Strawberry Fields Forever,”.

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Manager Vs Leader: Which One Are You?

Lead from Within

When it comes to leadership, the terms manager and leader are often used interchangeably, but they are not the same thing. A leader focuses on the future and long-term goals, while a manager focuses on the present and the immediate needs of the organization.