Strategy Driven

JANUARY 31, 2022

It is important to recognize that every job position and every employee needs a bit of a boost from time to time. This is especially true in call centers, where a highly stressful working environment can make it difficult for the employees to remain in their position for a longer time. Let Your Employees Pick Their Shifts.

Call Center 103

Call Center Incentives Productivity Products 103

The Horizons Tracker

APRIL 1, 2020

A recent report from the innovation group Nesta suggests that there are six million people in the UK who are in such a precarious position, and they caution that without assistance, these people will be stuck in a cycle of either low-pay and insecure employment or forced out of the workforce entirely. Treading water.

Parcell 85

Parcell Participative Crisis Report 85

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. We need to be accountable for our own words and actions along with doing what we can to influence positive action from others.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. We find that about 1/5 of women currently employed in STEM meet that bar.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

AUGUST 7, 2018

I’ll let you in on the six-step technique I have developed over many years, working with clients and in teaching my public seminars on strategic planning. The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper. But methods can be learned. The reason?

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And this isn’t for lack of ambition among them: Black women are even more likely to aspire to hold a powerful position with a prestigious title than white women. Sixteen women were interviewed and seven others participated in a focus group.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

FEBRUARY 25, 2014

Data can play a leading role in developing strategy and bringing precision to execution, but it does nothing — absolutely nothing — to stir motivation and create the desire that makes cash registers ring. It uses focus groups and advanced ethnographic techniques to tune in to the voice of the customer.

Marketing 9

Marketing Reis Brand Retail 9

Harvard Business Review

OCTOBER 4, 2013

The result : Its return on assets tripled, from an industry-lagging position below 4% to an industry-leading position above 12%. It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

APRIL 29, 2015

Brian specialized in open-source software development and he quickly became a champion within the company for various initiatives focused on end users. He developed unique insight to solve an emerging need and then he drove transformational change to realize that vision.

Strategy 8

Strategy Power Idea Generation Project 8

Harvard Business Review

JANUARY 27, 2012

So Apple stores, JetBlue Airways , and others deliver employee survey results directly to operating managers, who can then sponsor shop-floor change initiatives. At Apple, for instance, employee focus groups identify key themes and issues from the surveys; employee teams then help develop solutions, which they present to store management.

Survey 17

Survey Customer Loyalty Metrics Loyalty 17

HR Digest

NOVEMBER 9, 2023

Employees who believe they are paid fairly are more willing to give back to the organization and retain their position there. Establish a clear and objective job grading system to determine the relative quantifiers for different positions and what is fair for each role. Those who feel unfairly compensated move on.

System 52

System How To Benchmarking Diversity 52

Strategy Driven

JUNE 6, 2014

Business development. Conduct focus groups. Develop systems to execute the program, communicating at every step to publics. Developing the means for self-determination. Use research and follow-up techniques to reassess the position, assure continuity and move in a forward motion. Running the business.

Franchising 72

Franchising Marketing Strategy Strategic Planning 72

Harvard Business Review

MARCH 31, 2016

Worse yet, they’ll sometimes hire different vendors to address different issues – lifestyle coaches, employee assistance counselors, case and disease management vendors, nurse lines, occupational health and safety experts, workers’ compensation specialists, disability managers, organizational development consultants, you name it.

Planning 8

Planning Incentives ROI Long-term 8

Harvard Business Review

AUGUST 17, 2015

The resulting images of Play-Doh, newly painted birdhouses, and freshly mown grass led product developers far from the types of scents normally associated with deodorants and antiperspirants. That insight drove the development of a new sub-brand for the Secret line, Destinations, which promises scents that evoke locales and seasons.

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

MAY 28, 2015

Instead, according to new research from the Center for Talent Innovation (CTI), the fundamental issue is the health care industry’s failure to develop a nuanced understanding of, and commitment to, women as consumers and decision makers. Surprisingly, it’s not the cost of care.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Harvard Business Review

NOVEMBER 12, 2018

Take the following steps before and after your network is launched, and you’ll develop a network with a large following and with powerful, positive impact. In these organizations, the working parents’ groups feel like natural and essential outgrowths of core operations. Build up from what works.

Organization 10

Organization How To Seminar Follow-up 10

Harvard Business Review

FEBRUARY 24, 2014

With all this in mind, a group at the Mayo Clinic led by the four of us developed and implemented a standardized practice model over a three-year period (2010-2012) that significantly reduced variation and improved predictability of care in adult cardiac surgery. An example is falls prevention in the hospital. Remaining Challenges.

Mayo 9

Mayo Education Software Participative 9

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. Our development team went Agile. Also, PBS is the opposite of a top-down company. Crucially, we redefined success. It’s so … modern.”

Team 13

Team Metrics KPI Rogers 13

Harvard Business Review

AUGUST 17, 2016

Their function is to take complex bits of data and develop a higher-order sense of them. But theory development does not require representative samples. Consider for example posters to an internet discussion group focused on video processing chips. Information and meaning work at cross purposes.

Media 8

Media Sample Brand Marketing 8