Lead Change Blog

JUNE 5, 2018

Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified these 11 attributes that matter most.” Marcella Bremer of Leadership and Change Magazine provided Safety First for a Positive Culture.

Leadership Development 248

Leadership Development Development Leadership Simon 248

Strategy Driven

MAY 20, 2021

They aren’t all your competition – some just operate in the same industry, but offer entirely different products and solutions. More specifically, you need to focus on businesses that are your competition and find out their weaknesses. Research your competition. In this step, you need to perform an analysis of your competition.

Analysis 123

Analysis Marketing Trends Audience 123

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. We need to be accountable for our own words and actions along with doing what we can to influence positive action from others.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. We find that about 1/5 of women currently employed in STEM meet that bar.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

OCTOBER 12, 2018

To effectively bring together the what and the why — a problem and its cause, in order to find a probable solution — leaders need to combine the advanced capabilities of big data and analytics with tried-and-true qualitative approaches such as interviewing groups of individuals, conducting focus groups, and in-depth observation.

Team 12

Team Analysis Focus Group Influence 12

Harvard Business Review

AUGUST 7, 2018

The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper. Strategy design , your fifth step, involves deciding what your organization’s positions will be on the identified strategic factors for each key stakeholder group. The reason?

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

FEBRUARY 25, 2014

After working with numerous marketers, we developed the Intelligent Brand Framework to provide a structure for thinking about marketing investments across creative and operational disciplines, using a combination of data-driven and human-centric approaches. How are your competitors positioned, and where are they likely to grow and expand?

Marketing 9

Marketing Reis Brand Retail 9

Harvard Business Review

OCTOBER 4, 2013

The result : Its return on assets tripled, from an industry-lagging position below 4% to an industry-leading position above 12%. Focus groups are also used to understand how engaging the games are, whether they need to be redesigned or fine-tuned, and whether the opportunity needs to be shaped before it becomes practical.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

FEBRUARY 13, 2013

I featured Ronn, a former P&G executive (and current executive coach and entrepreneur), in several places in The Little Black Book of Innovation , most notably for his rant against the evils of focus groups. Ronn is thoughtful, widely read, a seasoned practitioner, and a great communicator.

Innovation 11

Innovation Competitive Advantage Leadership Christensen 11

Harvard Business Review

JANUARY 27, 2012

So Apple stores, JetBlue Airways , and others deliver employee survey results directly to operating managers, who can then sponsor shop-floor change initiatives. At Apple, for instance, employee focus groups identify key themes and issues from the surveys; employee teams then help develop solutions, which they present to store management.

Survey 17

Survey Customer Loyalty Metrics Loyalty 17

Harvard Business Review

AUGUST 31, 2018

And this isn’t for lack of ambition among them: Black women are even more likely to aspire to hold a powerful position with a prestigious title than white women. Sixteen women were interviewed and seven others participated in a focus group.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

APRIL 29, 2015

He had no formal authority as a leader, operating without any title or mandate. We started with focus groups drawn from both our graduate class at Northwestern University and a global high-potential program we run at Aon. But Brian’s accomplishment challenges conventional definitions of strategic leadership.

Strategy 8

Strategy Power Idea Generation Project 8

HR Digest

NOVEMBER 9, 2023

Employees who believe they are paid fairly are more willing to give back to the organization and retain their position there. Establish a clear and objective job grading system to determine the relative quantifiers for different positions and what is fair for each role. Those who feel unfairly compensated move on.

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

MARCH 31, 2016

Boosting engagement in wellness can only be achieved when workers own the program, understand how they and the company benefit, and are given a meaningful voice in its ongoing operation. There are a few simple ways to start doing this. Offering smart incentives.

Planning 8

Planning Incentives ROI Long-term 8

Strategy Driven

JUNE 6, 2014

Conduct focus groups. Use research and follow-up techniques to reassess the position, assure continuity and move in a forward motion. No business can operate without affecting or being affected by its communities. Maintain community files. Organize an ongoing feedback system.

Franchising 72

Franchising Marketing Strategy Strategic Planning 72

Harvard Business Review

JUNE 26, 2017

Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her. “Like in focus groups? “There were three times as many positive responses about the program than negatives ones. “Do you work for Mendoza?” ” she said.

Case Study 8

Case Study Brand Proposal Chief Operating Officer 8

Harvard Business Review

NOVEMBER 12, 2018

Take the following steps before and after your network is launched, and you’ll develop a network with a large following and with powerful, positive impact. In these organizations, the working parents’ groups feel like natural and essential outgrowths of core operations. Build up from what works.

Organization 10

Organization How To Seminar Follow-up 10

Harvard Business Review

MAY 28, 2015

These seem like no-brainers, but in our interviews and focus groups, women continually report these provisions absent in their own relationships with insurance providers. Those who have found their way to leadership positions, or who work within forward-thinking organizations, have achieved incredible connections to the female market.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Harvard Business Review

FEBRUARY 24, 2014

We examined the cost determinants in the operating rooms, intensive care units, and on the patient floor and found that unwarranted variation in the care process negatively affected the value of care (outcomes divided by cost). For cardiac surgery (as in many other practices) the cost of care is likely to exceed Medicare reimbursement.

Mayo 10

Mayo Education Software Participative 10

Harvard Business Review

AUGUST 17, 2015

They created a feeling that no matter how demanding or volatile other aspects of their lives were, things were at least operating as they should within the domestic world in which they had some measure of control. They were apathetic renewals, not actively positive ones, which meant that they’re at-risk renewals.”

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. Television production works on a different cycle from digital, with programs often greenlit two to three years in advance. Crucially, we redefined success.

Team 13

Team Metrics KPI Rogers 13

Harvard Business Review

AUGUST 17, 2016

A manufacturer of baby strollers, for example, operated for years on the assumption that it owned an acutely defined brand positioning, with “no nonsense” being one of the core brand associations. This correlation is often low, prompting managers to ignore or minimize the social listening data. There were 19.

Media 8

Media Sample Brand Marketing 8