Lead Change Blog

MARCH 1, 2018

The lack of face-to-face communication and in-house team-building can cause contract or remote workers to feel less company loyalty, dedication, and connection. One of the biggest hurdles that contract or remote workers face is the uncertainty of job security. Small Talk. Job Security. Author and speaker John C.

Team 216

Team Conference Outsourcing Bond 216

Decker Communication

APRIL 5, 2023

News of layoffs at the world’s premier companies dominate the headlines, their impact exacerbated by geopolitical and financial markets turmoil. The pact between employees and employers faces new levels of uncertainty and scrutiny, and in many cases, fear has become the prevailing workplace emotion.

Open-book 95

Open-book Long-term Learning-by-Doing Innovation 95

Leading with Trust

JUNE 23, 2019

Volatility, Uncertainty, Complexity, and Ambiguity…over the last several years, the term VUCA has gained momentum in everyday life as a way to describe the fast-changing, chaotic, and unpredictable global environment in which we live and do business. Uncertainty is the extent to which we can reasonably predict the future.

Uncertainty 78

Uncertainty Covey Resistance Micromanagement 78

HR Digest

JANUARY 12, 2024

Shanelle Reese, Chief People Officer, Wonderschool The Talent Turnaround 2023 witnessed a seismic shift in the tech landscape, with unprecedented levels of turnover fueled by layoffs, career changes, and a resurgent job market. Nearly half of job listings now display compensation ranges.

Leadership 109

Leadership Diversity CPO Career 109

Chart Your Course

FEBRUARY 18, 2013

Moreover, experts say employee engagement is doubly important in times of economic recession, uncertainty or boom, because this is when the human element differentiates those who fail, survive or thrive. In today’s tough job market, workers want to be sure their career has a future that fits into the changing economy. Company Values.

Health Care 187

Health Care Education Brand Discount 187

Lead Change Blog

DECEMBER 19, 2016

The only uncertainty factor surrounding the status of a remote team is the lack of face to face communication. With so many project management platforms on the market, like Asana , Slack or Trello , it is easy for everybody to collaborate with one another. However, they have to deal with leading an invisible presence towards success.

Team 150

Team How To Team Building Objective 150

Strategy Driven

FEBRUARY 12, 2018

Understanding what services to take advantage off, then, is essential to building a strong reputation early on and avoiding much of the uncertainty that is fraught with many a business is its early months. Without marketing how can you expect anybody to know about your business?

Reputation 51

Reputation Discount Loyalty Uncertainty 51

Strategy Driven

AUGUST 16, 2019

Justin Aldridge, Technical Director at Artemis Marketing , understands the importance of his team in the drive to be the most forward-thinking and innovative digital SEO agency around. Honest leaders are much more able to build loyalty and trust. They don’t balk at uncertainty or bad ideas. There is no place for micromanagement.

Agility 62

Agility Morale Belief Systems Micromanagement 62

Marshall Goldsmith

NOVEMBER 24, 2010

In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. There is a lot of anxiety and uncertainty in many organizations today. loyalty, high productivity, and referrals of others as potential employees. In some cases, it interferes with quality and productivity.

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Heskett Competitive Advantage Health Care Short-term 117

N2Growth Blog

FEBRUARY 8, 2019

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. You have tremendous loyalty to your friend. Leadership involves uncertainty. Others do not. What’s the differentiator? Here’s an example.

Delegation 201

Delegation Maturity CEO Execution 201

Strategy Driven

AUGUST 20, 2012

But you must intensify your focus (the same way I’m intensifying mine) to see what is next for your industry, your market, and your customers – so there will be a positive impact for your company, your family, and yourself. Advances over the next decade will dwarf what is available now, and will change markets forever. AKA: sales.

Open-book 50

Open-book Customer Loyalty Seminar Books 50

Harvard Business Review

JULY 6, 2012

First, the teams behind winning apps tend to be composed of the organizations' best techno-marketing talent, people with deep understanding of social media. Second, they take a few basic ingredients — brand, marketing, technology, and service — and combine them in just the right ways over the course of five stages.

Stage-Gate 13

Stage-Gate Airlines Brand Loyalty 13

Harvard Business Review

JANUARY 16, 2018

Without providing a reason for the survey, we asked them to participate in a common market-research exercise called conjoint analysis to see if their customer service experiences affected how they valued the brands. The connection between good customer service and brand loyalty may seem intuitive. Good Service Happens Fast.

Wireless 12

Wireless Airlines Brand Loyalty 12

Harvard Business Review

DECEMBER 30, 2016

All the originally appealing simplicity vanished into uncertainty. Instead of prioritizing process optimization around inventory management, UXes dedicated to cultivating loyalty, trial and ancillary services evolve. Would they defect to competitors? Might product bundles or incentives meaningfully shift demand and production flows?

Process 12

Process Competitive Advantage Outsourcing Supply Chain 12

Harvard Business Review

APRIL 4, 2016

And while two years of shrinking GDP growth , sanctions , and a volatile ruble have led some companies like GM to leave the market, there has not been a large-scale exodus of MNCs from Russia. For multinational firms, Russia’s attractiveness lies primarily in the size and sophistication of its market.

Depreciation 8

Depreciation B2B Price Crisis 8

Harvard Business Review

FEBRUARY 8, 2012

The service companies that thrived coming out of the Great Depression — think Macy's and Disney — figured out how to take care of their customers in a climate of fear and uncertainty. In other words, your market's unlikely to pay you extra to cover your investment in customer caretaking. So how else could you fund it?

Airlines 15

Airlines Call Center Retail Bottom-up 15

Harvard Business Review

MAY 11, 2012

A serious threat facing most brands in dynamic markets is the loss of relevance because the category or subcategory they are serving is declining. Modify and reposition the brand so that its value proposition becomes more relevant given the market dynamics. Customers are no longer buying what the brand is perceived to make. Reposition.

Strategy 14

Strategy Brand Trends Sports 14

Harvard Business Review

AUGUST 16, 2017

These include offering a more expensive product whose superiority shifts consumer buying patterns, a “blue ocean” alternative that redefines consumer expectations to create new market space, and a long period of growing revenue but shrinking profits that lead to industry collapse and reincarnation based on a new value proposition.

Supply Chain 11

Supply Chain Automotive Disruptive Innovation Transportation 11

Harvard Business Review

JUNE 28, 2018

For instance, a recent study of 100 product development teams found that two common disruptors of team harmony, namely diversity and task uncertainty, were positively associated with creative performance. Loyalty is a powerful source of resilience, as religious groups, movements, and families have always known.

Creativity 13

Creativity Team Christensen Innovation 13

Harvard Business Review

MARCH 31, 2015

Companies are spending millions in litigation costs, efforts to restore brand loyalty, and refunds. It is true that that breaches are expected and have become a regular cost of doing business, but there are deeper reasons for the market’s failure to respond to these incidents.

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

JULY 19, 2016

After all, they routinely have to make important decisions, often under conditions of uncertainty, that affect countless people, organizations, and industries. Overall we collected data on 174 big decisions, such as those relating to acquisitions, major product launches, new foreign market entries, and complex corporate restructurings.

CEO 8

CEO Execution COO Restructuring 8

Harvard Business Review

DECEMBER 17, 2014

Identifying this so-called “growth gap” is critical, because the bigger the gap, the more a company needs to look beyond its current offerings, markets, and business models to find growth opportunities. By reaching new customers in current markets? By stealing share from current competitors?

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

JUNE 13, 2014

It is, as writer Matthew Shaer notes, "a harbinger of health care as it is likely to exist in the era of Obamacare: aggressively marketed, conspicuously consumerist, bristling with ''functionalities'' that digital natives understand and appreciate.". Conflict Managing uncertainty'

Crisis 8

Crisis Health Care Software Uncertainty 8

Harvard Business Review

AUGUST 31, 2015

This loosening of long-term bonds has brought more uncertainty to all workers, and more freedom to a fortunate few. ” As a result, commitment to work is no longer the consequence of organizational loyalty. I (Over) Work Therefore I Am. Over the past decades, people’s attachments to organizations have become more tenuous.

Long-term 8

Long-term Loyalty Uncertainty Banking 8

Harvard Business Review

JANUARY 22, 2015

Or they rely on subjective metrics, such as likability, loyalty, whether someone is “due for promotion,” etc. Too often, companies demand a laundry list of vague qualities, such as creativity and innovation, which fail to align with organizational needs. For example, when a U.S.

Leadership Development 8

Leadership Development Development Leadership Leadership Pipeline 8

Ask Atma

MAY 20, 2012

Examples could come from art, comics, film, music, architecture, economics (weird black markets), music, media, etc… Creating opportunities for team members to communicate and share both creatively and intellectually improves team communications and fosters innovation. Fortitude – tolerance for stress, uncertainty, or chaos.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

DECEMBER 29, 2011

All this economic uncertainty has given managers more to cope with, and some of my favorite — and our most popular — multimedia tackled the perennial people-management challenges, whether the person in question is a direct report, a customer, or thine own self. Audio podcast. Economics for Humans. Turn Customers into Promoters.

Video 15

Video Porter Charisma Customer Loyalty 15

Harvard Business Review

OCTOBER 17, 2011

The most innovative brands have dramatically changed the way they connect with customers by supplementing traditional marketing and advertising with social and digital media. Values increasingly drive consumer and employee loyalties. More recently, another big relationship shift has occurred between companies and consumers.

Health Care 16

Health Care Innovation Crisis Brainstorming 16

Skip Prichard

OCTOBER 21, 2019

They will pay threefold back with respect, support, and loyalty. Business needs more masterpieces as markets are packed with low-value reproductions. For the persistent, upcoming uncertainties only inspire active thinking to find new methods and approaches. Leadership is not a dictatorship. Make your leadership worth following.

Leadership 87

Leadership Diversity Learning-by-Doing Licensing 87

N2Growth Blog

JANUARY 18, 2011

The impact of her lack of leadership and management skills resulted in a tremendous amount of mistrust, uncertainty and poor moral. Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. A poor manager or supervisor is more than just an organizational problem.

Leadership 419

Leadership CEO Blog Learning-by-Doing 419

Joseph Lalonde

MARCH 14, 2018

Even if it’s walking to the local market for lunch, or parking further away in a parking lot. He could have attributed their success to more advanced technology, better marketing, or thinking differently. John Jantsch of Duct Tape Marketing. Bell, Customer Loyalty Consultant and author at [link]. Keep moving!

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. That has coincided with marketing’s increased influence on strategy, driven by the unprecedented level of insights into customer behavior and trends that are now possible through analytics. Take a customer–life cycle approach.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

SEPTEMBER 18, 2013

Examples include the rise of alternative energy sources, rapidly-developing markets like Brazil and China, and increasing mobile connectivity. Indeed, thinking creatively about the future means embracing the uncertainty, rather than the more predictable response of trying to remove it. Managing uncertainty Strategic planning'

Creativity 8

Creativity Trends Uncertainty Strategic Planning 8

Harvard Business Review

AUGUST 10, 2017

“Each of them is valuable and hard to replace,” she continued, “but I can’t preach them loyalty. Depending on where the market is heading and the trends we see in business, I am very open to different things. Competitors poached people in Tanya’s unit regularly. They’d laugh at me.

Organization 13

Organization Talent Management Career Learning-by-Doing 13

Harvard Business Review

NOVEMBER 14, 2013

Perhaps it is overlooked because clinicians are so busy focusing on the technical details of care, or perhaps it is due to their uncertainty about how to respond. Suffering still goes on, of course, but it is often overlooked.

Health Care 8

Health Care Quality Constraint System 8

Harvard Business Review

OCTOBER 25, 2018

Traditionally, organizations have used data analytics as a tool of retrospection, as a means of answering questions like, “Did this marketing campaign reach our desired audience?” Cultivate long-term loyalty among a specific subset of customers? ” or “Who were our highest-value customers over the last year?”

How To 11

How To Pharmaceuticals Process Objective 11

Harvard Business Review

FEBRUARY 2, 2017

Certain changes can be forced into the system from on high, but the essential goodwill, commitment, and voter loyalty that political will is derived from cannot be commanded. Could greater competition, that other free market panacea, save us? And there are few negotiations as complex as reforming the U.S. health care system.

Health Care 8

Health Care Politics Absenteeism Ryan 8