HR Digest

APRIL 9, 2024

Leveraging a variety of listening methods, such as surveys, focus groups, department-wide fireside chats with leaders, and so on, we pull back the layers on the needs of our employees and tackle what matters most to them, while also keeping in mind the needs of our customer and business.

Human Capital 52

Human Capital Human Resources Diversity Education 52

Strategy Driven

APRIL 7, 2020

It may have been good advice in the past to focus solely on your own company or product, but these days startups can’t afford to forget about their competition. Have you ever conducted a focus group? Proper planning can lead to the top positioning of your product or company in the minds of your ideal consumers.

Marketing 75

Marketing Succession Media Marketing Strategy 75

Harvard Business Review

JUNE 25, 2014

This sounds like it might be advice from a paranoid outdoorsman. Companies used to spend a ton of money testing products with focus groups and market research teams. “If you see a snake, kill it. Don’t play with dead snakes. And everything looks like a snake at first.” One of which was market research.

Advice 8

Advice Management CAPEX Wireless 8

Miles Anthony Smith

DECEMBER 10, 2018

The successful entrepreneur knows how to manage those fears, and understands that failure can just be another step on the road to success. Networking can lead to future opportunities in terms of help, advice and business, as well as creating a supportive network of like-minded individuals. “Try again. Fail again. Fail better."

Tips 95

Tips Learning-by-Doing Industry Long-term 95

Harvard Business Review

AUGUST 31, 2018

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. How did (or didn’t) managers play a role? They pursue management challenges.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

APRIL 10, 2017

Our research, however, shows that this type of management approach doesn’t just lead to lower-quality service interactions, but it’s more likely to increase errors than to reduce them. Network-judgment climates, in which reps rely more on advice and guidance from colleagues to inform their own decisions.

Call Center 10

Call Center Metrics Advice Tools 10

Harvard Business Review

APRIL 27, 2018

Yet many other women have managed to build highly successful careers with degrees in STEM disciplines. We hear, in interviews and focus groups, that women are consistently spoken over and even robbed of their ideas. Ramos-Kwok resisted that advice. How did they do it? Hone your brand.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

FEBRUARY 9, 2011

Women, certainly, struggle more than men to achieve the look of leadership, a factor that contributes to their overall stall in middle- and upper-middle management. Women are so hypersensitive about their appearance already," one male executive shared in a CWLP focus group. "I

EPS 15

EPS Banking Handbook Micromanagement 15

Strategy Driven

NOVEMBER 8, 2010

There is simple advice that will help businesses avoid the pitfalls and make a strong online impact. As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

FEBRUARY 13, 2013

I featured Ronn, a former P&G executive (and current executive coach and entrepreneur), in several places in The Little Black Book of Innovation , most notably for his rant against the evils of focus groups. Ronn is thoughtful, widely read, a seasoned practitioner, and a great communicator. It's time for leadership to step up.

Innovation 11

Innovation Competitive Advantage Leadership Christensen 11

Harvard Business Review

FEBRUARY 1, 2017

This kind of leadership is a conglomeration of six behaviors: ensuring that team members speak up and are heard; making it safe to propose novel ideas; empowering team members to make decisions; taking advice and implementing feedback; giving actionable feedback; and sharing credit for team success.

Diversity 8

Diversity Career Focus Group Energy 8

Harvard Business Review

DECEMBER 27, 2010

Start with deep ethnographic research; avoid focus groups! Let patterns guide and actions decide; remember Scott Cook's advice that "for every failure we had we had spreadsheets that looked awesome.". How should I form and manage innovation teams? What is the best way to manage an innovation portfolio?

Innovation 16

Innovation Govindarajan Disruptive Innovation Business Model 16

Harvard Business Review

JULY 21, 2011

Seems like strategic management 101, but oftentimes companies are unable to ask this question due to turf battles or leadership blind spots. However, the firm's core offering in most other markets was supply chain advice. Companies where rival units are consolidating or an executive is leaving should be the first to ask it.

Supply Chain 14

Supply Chain Sample Hedge Engineering 14

Harvard Business Review

JUNE 28, 2013

Sure, your personal brand and your message can be focus-grouped and wordsmithed by others. Branding Career planning Managing yourself' Whether it''s insights about how to build a team or launch a new product, those recollections often contain the kernels of what matters most to them. What should my topic be?

Brand 8

Brand PR Consultative Globalization 8

Harvard Business Review

MARCH 31, 2016

” It offers practical advice to employers, large and small, based on the latest research on workplace programs, expert advice from practitioners and candid interviews with business leaders. A workplace health promotion program cannot be imposed on workers as yet another management cost-containment initiative.

Planning 8

Planning Incentives ROI Long-term 8

Harvard Business Review

AUGUST 19, 2015

Without that advice, I could have easily missed the opportunity. This type of “kitchen cabinet” can provide invaluable advice on running a successful business. But clients aren’t the only good source of information to tap into. Mentors and other freelancers are in many cases a better source of constructive criticism.

How To 8

How To Project Review Follow-up 8

Harvard Business Review

FEBRUARY 13, 2013

has emerged as a rhetorical question that product managers have learned to ask — or be forced to publicly answer. Knowledge-intensive and advice-driven enterprises ask, "What would Google do?". However, the focus groups loved it. "How might an Apple (re)design this?," and it was off to the races.

B2B 8

B2B Retail Innovation Download 8

Harvard Business Review

MAY 8, 2015

It used to be that the surest path to career greatness entailed “hitching your wagon to a star manager — as your boss rose, you rose too,” says Priscilla Claman, the president of Career Strategies, a Boston-based consulting firm and a contributor to the HBR Guide to Getting the Right Job. . What the Experts Say.

Reputation 8

Reputation Career Learning-by-Doing Committee 8

Harvard Business Review

APRIL 3, 2015

Despite these hurdles, some companies do manage to change. Public relations aside, why wouldn’t an organization take advantage of the world’s greatest free focus group? It was easy for me, as a consultant, to give this advice. Consider Makers Mark. I realize now that listening isn’t enough.

Media 8

Media Airlines Travel Brand 8

Strategy Driven

JUNE 7, 2013

I come in after the wrong consultants have given bad advice, after knee-jerk reactions to changing business climates had taken tolls on existing market players. ’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights.

Franchising 61

Franchising Budgeting Pryor Consultative 61

Harvard Business Review

AUGUST 29, 2012

It used to be that most of our customer feedback came in word form, either via the web site or in focus groups. What advice would you give to someone who is trying to bring design thinking methods into their organization from a lower level? You had the benefit of being in the CEO role.

Rogers 8

Rogers Learning-by-Doing Training Process 8

Strategy Driven

JUNE 6, 2014

My advice to companies as they create charity tie-in, cause-related marketing and community relations activities includes: Don’t say that you want customer input unless you are prepared to hear it. Conduct focus groups. Interpret the results to management in terms that are easy to understand and support. Set priorities.

Franchising 70

Franchising Marketing Strategy Strategic Planning 70

Eric Jacobson

AUGUST 12, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Provide Post-it notes, and watch the ideas grow as employees post their ideas on the flip chart.

Mentor 50

Mentor Mission Statement Tips Learning-by-Doing 50

Harvard Business Review

NOVEMBER 12, 2018

The kickoff cocktail party drew a crowd of parents eager for advice — and curious about this new resource. Whether it’s “to better manage time,” or “find greater flexibility,” or any other key working-parent skill, organize your events and programming around teaching it.

Organization 10

Organization How To Seminar Follow-up 10

Harvard Business Review

JUNE 26, 2014

What needs to be in place for people in these roles to succeed, and on a personal level, what is it like to manage your dual roles? Having a CDO elevates digital to the c-level, giving digital a voice among top management to advocate for new efforts and build infrastructure to support ideas. My kids are my best focus group.

Brand 11

Brand CTO Marketing Retail 11