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3 Ways to Break Out of a Zero-Sum Game of Growth with Your Competitors

Leading Blog

This article also has good advice to leaders not to talk themselves out of the hard work of digital transformation. According to this article from the US Bureau of Labor Statistics, 42-63% of established hotels probably would not have taken the rooms that AirBnB gained in the lodging business. with the introduction of AirBnB.

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CMI Highlights – 23 August

Chartered Management Institute

CMI’s CEO, Ann Francke OBE, gave her expert advice in The Times this week about planning and scheduling holidays carefully to prevent important people from being away at the same time. The hotels are in the process of recruiting apprentices to join these programmes and all the vacancies are currently advertised on the UCAS website.

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How Your Employee Recognition Program Can Destroy Morale

Let's Grow Leaders

I had just arrived at a fancy hotel for a friend’s wedding. Right beside the dumpsters were several tables set with china, white tablecloths, and balloons for a hotel staff recognition luncheon. I’d love to hear your stories and advice. (A Tragic Story of “Appreciation” Gone Wrong). Your turn.

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Immigration Processing Needs To Become Much Faster

The Horizons Tracker

This led to access to essentials such as food, shelter, clothing, healthcare, and legal advice. The homelessness sector could access clients in hotel rooms rather than on the streets, allowing them to work more closely with their clients.

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How to Hold onto Your Customers in a Crisis

Leading Blog

Customers will remember which hotels and theaters offered a refund on unusable reservations, which newspapers dropped their paywall and provided free content, and which gyms quickly mobilized to send out daily video fitness classes.

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5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

Hotels by AirBnB. Robbie Kellman Baxter is a bestselling author, speaker and consultant with more than 20 years of experience providing strategic business advice to major organizations including Netflix, the Wall Street Journal and Electronic Arts. Banks, by Paypal, Venmo, and ApplePay. Taxis by Uber & Lyft.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

A company of Southwest’s scale does not get this far behind in technology without repeatedly ignoring the advice of their IT department. They could not just be putting customers up in hotels, but in Bed and Breakfasts and 5 star resorts. Leadership Lessons. Brand Your Changes. Trust is damaged.

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