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Master your Metrics

Lead Change Blog

For example, changes in customer satisfaction trends or engagement measurements, increase in complaints, unfavorable online and social media traffic, or pricing deterioration are leading indicators relevance may be in jeopardy. Customer attrition, declining repeat customers. Changes in customer engagement or satisfaction metrics.

Metrics 241
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Starbucks Demonstrates Servant Leadership with Free Education

Modern Servant Leader

” “We have the lowest level of attrition of any company in our sector.” ” As if he were speaking directly to my readers, Schultz then added, “Because of social media and the fact there is such transparency, the consumers today knows everything… if you don’t do the right thing, they will reject you.”

Education 213
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Amazon’s Worker Chat App to Ban Words like ‘Union,’ ‘Diversity’ and ‘Pay Hike’

HR Digest

According to some reports, the Amazon app chat is also reported to have a social media feature where workers can appreciate their colleagues. . Amazon app chat intends to increase employee happiness and reduce attrition.

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“I Quit”: Why Employees Quit and How to Retain Them

HR Digest

A high attrition rate is a costly challenge for any business. These hours are generally occupied with detailed business strategies, developing webpages and social media accounts, raising funds, and checking items off of their new business to-do lists.

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Playing the Long Game: The Employee Retention Process in HR

HR Digest

Establish Effective Recruitment Strategies and Onboarding A big reason for high attrition rates is the hiring of candidates who are not suited for the organization. From the leadership’s attitude to the overall company culture, every element has to be designed to appeal to an employee’s desire to stay right where they are.

Process 59
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The Right Way to Cut Costs

HR Digest

Instead of outright layoffs, you may explore alternatives such as attrition or offering voluntary early retirement packages. By focusing on more cost-effective channels, such as social media or email marketing, you can reach a larger audience at a fraction of the cost.

Cost 105
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How to Recruit Top Talent without Treating It Like a Chore

HR Digest

Among reports of increasing job dissatisfaction and high employee attrition rates, many companies are caught wondering how to recruit top talent and retain top talent as well. While many are able to attract effective workers with hefty packages, not everyone can convince employees to stay either.

How To 110