Lead Change Blog

NOVEMBER 7, 2016

In this post, Virtual CFO Jon Verbeck explains the important parts of a financial dashboard for your company. Miki Saxon of MAPping Company Success contributed Golden Oldie: Customer Service Week 2016. Neal Burgis of Burgis Successful Solutions submitted Leaders, Start Viewing Setbacks as Opportunities. .”

Leadership Development 331

Leadership Development Development Leadership 360-Degree Feedback 331

Harvard Business Review

JULY 25, 2016

What receives far less attention is that, more and more in our increasingly complex, volatile, and fully-globalized business world, the effectiveness of such action depends on a powerful partnership between the Chief Financial Officer (CFO) and the General Counsel (GC).

CFO 8

CFO Chief Financial Officer Compliance Due Diligence 8

Surviving Leadership

OCTOBER 29, 2018

At this meeting, employees heard from the CEO, CHRO, General Counsel, COO, CFO, CMO, and any business leaders spearheading a major initiative. In the high potential development program, we took participants to other locations and gave them a chance to learn more about a new business unit. Lesson: You want people to think like an owner?

CFO 58

CFO P&L Call Center COO 58

Lead Change Blog

NOVEMBER 7, 2016

In this post, Virtual CFO Jon Verbeck explains the important parts of a financial dashboard for your company. Miki Saxon of MAPping Company Success contributed Golden Oldie: Customer Service Week 2016. Neal Burgis of Burgis Successful Solutions submitted Leaders, Start Viewing Setbacks as Opportunities. .”

Leadership Development 201

Leadership Development Development Leadership 360-Degree Feedback 201

Women on Business

JANUARY 25, 2011

If you learn to plan, structure, and participate in meetings effectively, you will be able improve your own time management and productivity as well as that of other participants. It’s not rocket science, but it is surprising how many CFO’s and managers don’t stop to evaluate the effectiveness of their meetings.

Press Release 140

Press Release Discount PR Magazine 140

Roundtable Talk

OCTOBER 12, 2010

And, I had to wonder, how motivating did Colleen Johnston, CFO, TD Bank Financial Group find that comment? So much for any hope of a ROB’s predicted succession competition between her and Tim Hockey. " 12 hours ago #adweekcdn #genesimmons lesson in what can go wrong with interactive audience participation. Happy leading!

CFO 54

CFO Banking Belief Systems Godin 54

Harvard Business Review

OCTOBER 9, 2014

Half are C-Suite level executives, meaning that they serve as CEO, CFO, COO or the board of directors at a company. Only 3% did not participate in sports at any point in their lives. Both are critical to success in today’s marketplace. Its supporters dreamed of the day that participation levels would also be equal.

Sports 14

Sports COO CFO Participative 14

Roundtable Talk

MARCH 12, 2010

The CFO, who is the named successor for the Prez, is Ricardo’s #1 detractor. " 12 hours ago #adweekcdn #genesimmons lesson in what can go wrong with interactive audience participation. Unless Ricardo starts mending some bridges, I don’t hold much hope in his long-term prospects with the organization.

Career 34

Career CFO Blog Godin 34

Harvard Business Review

OCTOBER 26, 2011

It's difficult to get senior executives who have been successful managing a particular way to realize that they need to change their approach. As finance shifts its focus from controlling costs to advising managers on improvement activities, CFOs must change their thinking and behaviors. Getting the CFO on board is key.

Finance 10

Finance CFO Budgeting Operations 10

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 9

CFO Charan Intangible Assets Human Resources 9

Harvard Business Review

OCTOBER 3, 2018

The two executives quickly agreed the CMO role needed to be changed significantly, and they went on to discuss what success would look like. The first thing she did was define success. “I needed to earn the right to be invited into key, firm-level strategic decisions.” And they have significantly more impact.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

JULY 31, 2017

In the traditional view of executive coaching, an executive, with her boss’s participation , takes personality assessments, receives 360-degree feedback , and creates and implements a development plan designed to address performance gaps, optimize her contribution, and prepare her for new responsibilities.

360-Degree Feedback 8

360-Degree Feedback Execution Real Estate Executive Coaching 8

Harvard Business Review

MAY 3, 2017

If you would be the kind of CHRO who thinks in terms of driving success instead of supporting leaders, then you could have a huge impact across the organization. Employees responded enthusiastically (there were over 20,000 participants), but the lesson is not that she got a big win — it’s that she was willing to risk failing.

Quinn 10

Quinn Execution CFO Forrester 10

Harvard Business Review

MARCH 19, 2015

As one of our clients, the gifted CFO of a large manufacturing company, said when he quit the business, “I can’t continue going through life always being the younger brother.” ” His identity as a family member undermined his professional growth and effectiveness as CFO. Participate equally.

CFO 8

CFO Retail Follow-up System 8

Harvard Business Review

FEBRUARY 20, 2013

As testimony to its success, the program has received a net promoter score of 87%, which is well above the 75% threshold for companies garnering world-class loyalty. If you want to pair your managers with social entrepreneurs, here are a few things to consider: Prepare : Invest in preparing your participants in advance.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

JULY 10, 2013

After a successful program, participants should show up differently, saying and doing things in new ways that produce better results. When we returned after the break at the Alentix Executive Committee meeting, the CFO interrupted the agenda to say he wanted to address the issue of Europe. Will someone step up?

Leadership 8

Leadership Committee CFO Learning-by-Doing 8

Harvard Business Review

JUNE 20, 2018

To avoid expedience bias, go beyond the data that is easiest to get, and prioritize less obvious signs of success or failure, such as a person’s ability to motivate other team members to hit their goals. It’s just as powerful when we read our own words about how incredibly well Marta led the meeting with the CFO back in February.

Performance Review 8

Performance Review Review How To CFO 8

Harvard Business Review

JANUARY 14, 2015

As a researcher and consultant to executives across diverse industries, I know how common it is for successful, high-performing people to lose their passion for work — and their commitment to their organizations — over time. Ten years later, he was the global CFO of his firm. I wasn’t. Yes, of course.

CIO 8

CIO CFO Crisis Execution 8

Harvard Business Review

JUNE 7, 2012

In 1992 the company was in cost-cutting mode, and, as former CFO Orry Fiume told me, it was consequently offering an early retirement package designed to reduce headcount. It assured employees that they would not lose their job as a result of their participation in continuous improvement activities.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

FEBRUARY 10, 2016

The research, involving over 5,000 B2B purchase participants across 12 industries, uncovered three mistakes that undermine firms’ content marketing. Many stakeholders are commonly involved in a purchase: a CIO, CFO, head of procurement, facilities manager, and leaders of the end-user communities.

B2B 8

B2B Content Marketing Consensus 8

Harvard Business Review

SEPTEMBER 9, 2014

We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. First, CIOs and technical leaders too often take a limited “tech-implementation” view and measure success on deployment metrics like live sites or licenses.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

JUNE 7, 2012

In 1992 the company was in cost-cutting mode, and, as former CFO Orry Fiume told me, it was consequently offering an early retirement package designed to reduce headcount. It assured employees that they would not lose their job as a result of their participation in continuous improvement activities.

Attrition 11

Attrition CFO Deming Outsourcing 11

Harvard Business Review

APRIL 15, 2015

Consequently, positional bargaining typically leads to outcomes that are neither successful nor sustainable. Although the brothers were effectively the CEO, COO, and CFO, they wouldn’t talk to one another for months after a fight, not even on business matters. 3) Communication breaks down. 4) Alliances form.

CFO 8

CFO Positioning COO Rogers 8

Harvard Business Review

JULY 14, 2017

The success of platform companies like Airbnb, Amazon, and Netflix has led to envy bordering on despair for their competitors. When we asked one successful online retailer “How do you compete with Amazon?” Track : Create new KPIs to measure the success and growth of the network. Most KPIs are focused on E and M.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

OCTOBER 18, 2013

Capitalize on success. Banner’s leaders used its G&A success to extend the optimization program to its clinical operations, starting with Banner Good Samaritan Medical Center, the system’s flagship teaching hospital in Phoenix. million by creating an internal facility for drug compounding and packaging.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

MARCH 12, 2015

And that women were asked to do the “office housework”—such as being asked to take notes at a meeting, when taking notes precluded them from meaningful participation. Pao was told, in a friendly way, that “ you had to be one of the guys to be successful.” We can follow the money.

Kleiner 8

Kleiner Loyalty CFO Mentor 8

Harvard Business Review

FEBRUARY 28, 2013

Research shows that everyone participates in all kinds of gossip: positive, neutral, and negative," says Joe LaBianca, a Gatton Endowed Associate Professor of Management at the University of Kentucky's LINKS Center for Research on Social Networks in Business. And chances are that you sometimes perpetuate it too. He wanted to gauge reaction.

Reputation 8

Reputation Case Study Information CFO 8

Harvard Business Review

JANUARY 30, 2013

But when you combine Amazon's success with its resolute unwillingness to take financial markets too seriously, the result is an amazing thing to see. The key to success in dog training, I'm learning (we just got a puppy), is to appeal to instinct and memory. Most turn out not to. Neither does mockery, whatever Will Ferrell says.

Training 8

Training Bond Christensen Long-term 8

Harvard Business Review

AUGUST 24, 2016

We have many ways of assessing the extent to which leaders are successful at influencing others. In the 1960s and 1970s, we embraced participative leadership ; in the 1990s, we were lured by the learning organization. The same searches of the HBR.org website yielded 235 results, and 6 results, respectively.

Influence 8

Influence Six Sigma Open-book Learning-by-Doing 8

Harvard Business Review

JANUARY 30, 2012

Avoiding people you don't like is generally a successful tactic but it's not always possible in a workplace. Harry*, the CFO from one of the companies was particularly challenging; he had a caustic style, often spoke in a pejorative way, and even withheld critical information from Bruno and others. "I he explains.

Goleman 16

Goleman How To Emotional Intelligence Self-aware 16