Harvard Business Review

APRIL 25, 2011

Those are the kinds of questions that CIOs get all the time. Most CIOs don't like being cast in the role of corporate psychic, but there's nothing they can do about it. It can be reassuring to sign up with one of the leading consulting firms, which perform solid research and are probably a notch more reliable than the corner psychic.

CIO 14

CIO Venture Capitalist Chief Information Officer Conference 14

Cooperperson

DECEMBER 4, 2017

A recent study conducted by the CIO Executive Council asked questions directly to IT leaders to gain an understanding of communication and training through their eyes. Research shows Information Technology (IT) leaders agree and are working to enhance the skills of their employees. Are IT leaders seeing improvement?

Skills 60

Skills CIO Information Technology Survey 60

Harvard Business Review

SEPTEMBER 15, 2011

So she asked her CIO if he could test that software out. The CIO said that he could, but that he'd want sign-off from the corporate counsel first. At a top-tier consulting firm, a few of the most senior partners suspected that younger associates were being a bit too casual in their online exchanges with clients.

CIO 10

CIO Compliance Ethics Policies 10

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Today''s CIOs must learn to balance all of these personas. CIOs especially need: an integrative mind. focus and vision.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Strategy Driven

SEPTEMBER 1, 2020

Months of investigation by a cyber consulting firm finally determined the source of the vulnerability to Azotrope’s network: a combination printer/fax machine in their testing and QA area that engineers regularly used to fax lunch orders to a local Chinese restaurant. How would your CFO or CIO handle this? An excerpt is below.

Bottom-up 94

Bottom-up Software Policies CIO 94

Strategy Driven

JULY 3, 2019

This approach is developed by Aloys Kregting, who was entitled as CIO of the year twice. Gartner, a consultancy company, initiated the distinction between two modes of IT. To apply and appropriate balance between centralization and decentralization, the information pyramid can be implemented. Two Views on IT.

Enterprise Architecture 50

Enterprise Architecture Process Decentralization Agility 50

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). In some instances, it may be necessary to align the CEO on a plan, but a united recommendation between the CMO and CIO has a better of chance of success.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

JULY 30, 2013

Enterprise IT as we have known it is rapidly becoming obsolete, and the traditional role of the CIO is increasingly irrelevant. Therefore, the CIO''s role must shift from protecting and defending the status quo to embracing and extending new innovative capabilities. Of course, not all CIOs will embrace their new role.

CIO 8

CIO Innovation Technology Wireless 8

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Lastly, there are a number of strategies to build engagement and develop a loyal following, and several social media consultants who will be happy to help you.

Blog 345

Blog Content Media Brand 345

Strategy Driven

AUGUST 27, 2015

All of this means that CIOs and centralized IT department staff no longer 'own' company data the way they did in the past; giving rise to new concerns about data integrity and security in a more distributed and anarchic company structure.

CIO 50

CIO Technology CRM Competitive Advantage 50

ReImagine Work

NOVEMBER 23, 2015

Her peer would make decisions that made things worse, and without consulting my colleague. The post Why curiosity is key to managing conflict appeared first on Mary Schaefer, expowerment expert, speaker, coach, trainer & consultant. Thus my frequent use of the two-way street analogy. Their work was interdependent.

Management 100

Management Consultative Training Planning 100

Harvard Business Review

AUGUST 21, 2015

During one of my very first consulting assignments, a colleague and I interviewed direct reports of the Chief Information Officer of a chemical company about improving project execution. We consistently heard that the CIO was autocratic and intimidating, and that his people were afraid to talk openly about mistakes. Is that true?”

CIO 8

CIO Chief Information Officer Consultative Open-book 8

Harvard Business Review

MARCH 7, 2017

Perhaps it was a CRM solution, a consulting engagement, or new infrastructure. Think about the information you initially consulted and how that changed over time. Consider the common situation where a marketing head approaches the CIO seeking approval for a marketing automation purchase.

B2B 8

B2B Travel CIO Benchmarking 8

Harvard Business Review

SEPTEMBER 14, 2016

The company uses events, courses, and consulting to share principles of what the Institute calls “#DThink” like “ Setting the Stage ” with a growing community of individuals and organizations. For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.”

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

FEBRUARY 1, 2011

There's a lesson in this for CIOs who are trying to make their budgets stretch ever further in these austere times. Development of small, low-cost, low-risk projects involving archived datasets can sometimes have a disproportionately high impact on the business — and on the CIO's reputation.

CIO 14

CIO How To Policies Document 14

Harvard Business Review

APRIL 8, 2014

As one CIO recently told me, “We’re doing analytics in real-time that I couldn’t even have imagined five years ago but it’s not having anywhere near the impact I’d have thought.” The ultimate decisions may be more data-driven but the organizational culture still feels the same. ” What gives?

CIO 8

CIO Information Technology Consensus Compliance 8

Harvard Business Review

JANUARY 19, 2018

Wilson was an industry outsider (he had previously worked as a management consultant and the head of corporate planning at an airline), whom Stemberg described as a “provocateur” and an “in-your-face kind of guy.” So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MARCH 4, 2011

Creating this new intelligent store requires, at the very least, the CIO, the chief marketing officer, the SVP of store operations and the SVP of e-commerce to determine how to best engage with increasingly digital-savvy, data-driven shoppers. Steven Skinner, is Vice President, Retail Practice, Cognizant Business Consulting.

Retail 14

Retail Attrition CIO CFO 14

Harvard Business Review

SEPTEMBER 26, 2012

They can also interface with carbon-based lifeforms — senior executives, product managers, CTOs, and CIOs. In the meantime, there are a number of consulting organizations that can offer data science services. But if you want to dip a toe into the water, you might think about starting with a consultant. You need them.

Offshoring 8

Offshoring CIO Consultative Resources 8

Harvard Business Review

MARCH 1, 2016

A global consulting firm I work with has an explicit strategy to target Fortune 1000 companies, yet less than 15% of their business comes from those companies. Instead of calling on IT managers or purchasing staff to buy equipment, they’ll need to start talking with senior managers all the way up to the CIO.

Strategy 8

Strategy Execution How To CRM 8

Harvard Business Review

MARCH 15, 2011

A CIO who has survived an ERP implementation can wear his wounds proudly for the rest of his life. I've been privy to many ERP battles as a board member of an ERP consulting practice, and I've heard many ERP war stories in my executive-education teaching. Rule 1: Don't base your vendor choice on personal relationships.

Due Diligence 14

Due Diligence Critical Success Factor CIO Software 14

Harvard Business Review

AUGUST 28, 2014

Throughout most of the rest of the 20 th century, a Democratic presidential hopeful could not dream of winning the party’s nomination without gaining the endorsement of the President of the AFL-CIO – who always had a key speaking role at the Democratic Convention.

CIO 8

CIO Hedge CEO Policies 8

Harvard Business Review

JULY 4, 2012

He asked if I would be willing to donate some consulting time to assist in selecting top leaders for his cabinet. What I heard surprised me, and may surprise you too: Fred Steingraber (Mayor of Kenilworth, IL and former CEO of management consultancy A.T. I nearly said no, because I thought it would be an exercise in futility.

Leadership 11

Leadership CIO Politics Career 11

Harvard Business Review

JULY 11, 2012

Recently, as part of coaching a sales team at a major consulting firm, I gave them several relationship-building missions beginning with a generous remembrance on email. Your mileage may vary, but in this case: One CIO called back immediately, and a week later initiated a dialog about the consulting firm's services.

Venture Capitalist 15

Venture Capitalist How To CIO Bottom-up 15

Harvard Business Review

JULY 25, 2012

For example, let's assume the CIO who is making the $350,000 purchase of storage technology is your coach and he is a guide. However, the coach could be anybody inside the customer's company, or even outside the company, such as a consultant working on the project. When this person becomes your coach, you will enjoy a unique advantage.

CIO 12

CIO Politics Committee Information 12

Harvard Business Review

SEPTEMBER 23, 2015

Many boards rely on technical advisers and consultants to assess their firm’s technology needs. In consumer industries I would give a huge premium to articulate young entrepreneurs who can rapidly educate the board. Be prepared to rotate this role at least every two years. Don’t rely entirely on advisers.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

APRIL 18, 2013

IBM has built a customer database called Blue Insight , an analytics cloud computer system that unifies hundreds of software applications for more than 200,000 IBM consulting, sales, technical and marketing people. It means building a profile of each customer, based on transaction and social media data (e.g.,

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JANUARY 14, 2015

As a researcher and consultant to executives across diverse industries, I know how common it is for successful, high-performing people to lose their passion for work — and their commitment to their organizations — over time. I wasn’t.

CIO 8

CIO CFO Crisis Execution 8

Harvard Business Review

MARCH 26, 2015

Teaching, consulting, and working with executives across industries and geographies has provided me with lots of evidence of a simple truth: it’s not what technology you’ve got, but how you use it. .” Our fast moving, globally networked economy simply was not possible a few years ago.

Technology 8

Technology Knowledge Management CIO System 8

Harvard Business Review

APRIL 16, 2013

For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. Determine what these clients value most (speed, cost, etc.) and how they measure the impact — tangible and intangible — of their service providers/partners.

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

DECEMBER 5, 2013

The two major players didn’t share priorities: CMS prioritized the October 1 st deadline above operability. Medicare officials, the New York Times reports, “began to suspect that staff members at CGI were intentionally trying to hide flaws in the system to cover up for their inability to meet production deadlines.”

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

MARCH 13, 2013

Brian Trelstad, Acumen's former CIO, is blunt about why not: it's complicated, expensive, and often impractical for early-stage enterprises. Why not go all the way and measure outcomes like reduction in malaria or improvements in health and environment?

Long-term 8

Long-term Due Diligence Metrics Cost-Benefit Analysis 8

Harvard Business Review

AUGUST 21, 2013

My friend Craig Bickel , Principal at IT strategy consultancy WGroup told me that: "While functional responsibilities will remain specialized, innovation, implementation, and value realization must be shared between the business and IT." Google''s CIO on How to Make Your IT Department Great. IT Doesn''t Matter (to CEOs).

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

MARCH 9, 2018

These decisions are inevitably influenced by hype from vendors and the media, expensive consultants offering “thought leadership” insights, many high profile experiments, and a few exciting success stories that keep people wanting more.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

APRIL 6, 2012

"The advice I got when I was graduating from college was try to have the offer from your second best choice in your pocket when you negotiate with your first," says Danny Ertel, a founding partner at Vantage Partners, LLC, a negotiation consulting firm in Boston, and co-author of The Point of the Deal: How to Negotiate When Yes is Not Enough.

COO 15

COO How To Proposal Henderson 15

Harvard Business Review

OCTOBER 26, 2015

As innovation consultant Pete Maulik told me, “It’s time to switch from here they come to this is how we’re going to win.” Starwood CIO Martha Poulter told me that Starwood’s strategy is to try to amaze their guests so they will share their experiences through their social channels.

Company 8

Company Hotels Travel Class 8