Let's Grow Leaders

FEBRUARY 13, 2015

I had a mid-afternoon keynote in Alexandria, VA and strolled down the street from my hotel to find lunch at a local restaurant. The consultant inside me demanded I learn a bit more about the restaurant manager whose leadership no doubt contributed to her ingenuity and warmth. I melted on the spot!! Susan added sprinkles.

P&L 180

P&L Hotels Energy Innovation 180

Skip Prichard

JULY 22, 2019

Innovation Capital. And one of the most overlooked reasons for entrepreneurial failure is innovation capital. That’s why I enjoyed talking with Jeff Dyer who, along with Nathan Furr and Curtis Lefrandt, wrote a new book, Innovation Capital: How to Compete and Win Like the World’s Innovative Leaders. Satya Nadella.

Innovation 80

Innovation Social Capital Reputation How To 80

Lead Change Blog

OCTOBER 7, 2015

My wife Karalee and I were in Santa Cruz for a conference with my long-time technology friends where we spent the weekend collaborating and discussing the future of technology and innovation. I tried calling 911 on my cell phone, which didn’t go through, then Karalee suggested that I use the hotel phone. We were all scared together.

Hotels 150

Hotels Conference Learning-by-Doing Follow-up 150

N2Growth Blog

MAY 22, 2014

There is a new definition of leadership in our lexicon. Let’s say you have the choice to make between choosing one person for a senior leadership role over another. Perhaps it’s because we still cling to the great man theory of leadership. Leadership is founded in a relationship between the leader, and those being led.

Short-term 368

Short-term Long-term Survey Ethics 368

CO2

NOVEMBER 28, 2023

A Dining Experience: Struggling to Balance Two Worlds Another incident that highlights this struggle involved an upscale hotel restaurant trying to merge high-end dining with a more casual grill experience. The intention was to consolidate resources, presumably to manage costs better.

Brand 78

Brand Quality Loyalty Long-term 78

Mike Cardus

OCTOBER 2, 2013

At the Millennium Hotel – Buffalo NY. Thinking Differently – Enabling Innovation :: 1:30-2:30pm. Competitive demands require quicker, more effective and innovative problem solving. Outcomes from Thinking Differently – Enabling Innovation. At the Millennium Hotel. October 16 Quality Seminars. Registration [link].

Conference 102

Conference Quality TRIZ Seminar 102

Mike Cardus

JANUARY 18, 2013

Sitting in a hotel lobby in Baltimore Maryland in month two of a three month partner program with Project Ascent , coaching and facilitating a team building and leadership process for managers and supervisors at McCormick Spice …. Sounds like you made some progress, how did you manage that?

Team Building 112

Team Building Team Hotels Leadership 112

HR Digest

JANUARY 19, 2023

The hospitality industry is resilient and offers dynamic opportunities for growth and innovation, but what sets Hyatt apart is our colleagues and our purpose – to care for people so they can be their best. What skills do the global HR managers of the future need to acquire?

Diversity 69

Diversity Human Resources Globalization Commitment 69

Mark Sanborn

JANUARY 25, 2021

It’s impossible for a title or an organizational chart to reflect all the many people who act as leaders, or exert leadership throughout the organization. Leadership Large and Small. Yes, those history-making events certainly marked extraordinary acts of leadership and courage. Such people are “non-titled leaders.” Probably not.

ROI 113

ROI Hotels Influence Bottom-up 113

HR Digest

FEBRUARY 26, 2021

Every job comes with some leave entitlement, but how many of us manage to take advantage of them? Dear [Name of Manager], I would like to request for one week of leave from [DATE] to [DATE]. Dear [Name Of Manager], I would like to apply for a week’s vacation from [DATE] to [DATE]. Vacation Letter Format. Sincerely, Your Name.

Sample 83

Sample How To Letter Hotels 83

Mike Cardus

DECEMBER 4, 2012

Traveling for work I usually take the stairs in the hotel, airport, office buildings…wherever I go the stairs is my choice of getting up and down. Is this a metaphor for organization development, team building and managerial-leadership? Sometimes the need for effort and friction moves the organization , team and manager further.

Hotels 128

Hotels Succession Resistance Travel 128

Leadership Freak

NOVEMBER 27, 2017

Just a few hours later, I found myself staring at a McDonald's from my hotel room. Barker believed that excellence, innovation and anticipation are the triad of the future. That's how I felt while reading One-Minute Manager Meets the Monkey over 20 years ago. What was true then is even truer today. My employees told me so!

Trends 100

Trends Open-book Blanchard Learning-by-Doing 100

Kevin Eikenberry

MAY 16, 2012

I put this slide on the screen yesterday, while giving a talk on hiring strategies for Choice Hotels International Convention. If you want to hire rock stars, you can’t wait until you have an opening to start thinking about hiring. Here’s an exercise to do today to help you implement this idea. [.].

Hotels 193

Hotels How To Strategy Talent Management 193

Marshall Goldsmith

FEBRUARY 8, 2018

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Has been recognized as the World’s #1 Leadership Thinker.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Great Leadership By Dan

JANUARY 29, 2015

This post recently appeared on Smartblog on Leadership : To start off the New Year, a lot of leaders will take their teams “off-site” for a day or more. For example, the manager of the meeting leader is a key stakeholder. Examples of themes are innovation, change, diversity, or playing to win. Do a “stakeholder assessment”.

Planning 120

Planning How To Restructuring Hotels 120

Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. Liz Wiseman – Bestselling author of Multipliers, Thinkers 50 Top Ten Leadership Thinker 2015-17, Winner of the ATD Champion of Talent Award.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Lead on Purpose

MAY 26, 2009

We had the flights, the hotels (yes, plural…I’ll come back to that) and six days of fun planned at Universal Studios and several other theme parks. Next I called the Marriott hotel. When I called today to rebook our trip, which hotel do you think I called? They have simply made me a happy customer. It was so easy!

Examples 113

Examples Hotels Productivity Products 113

N2Growth Blog

SEPTEMBER 9, 2010

Hopefully their example will raise the standards of leadership in our national life. Here's link to a post of mine a couple of years ago: Dan Nigro, Rick Rescorla and the Leadership Lessons of 9/11 [link]. I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute.

Blog 362

Blog Hotels Follow-up Brand 362

Michael Lee Stallard

JUNE 5, 2010

The following season NAIB officials invited Indiana State again, and this time decided they would allow Clarence to play, provided he didn’t stay at the hotel with his teammates and wouldn’t be seen publicly with them. Once again the coach declined. He always said, “You’re as good as anybody, but you’re no better than anybody.”

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Next Level Blog

OCTOBER 6, 2010

It wasn’t long after Michaels arrival that he was impressing his co-workers by offering $100 to a waitress at the nearby InterContinental Hotel to expose herself. The example from the Trib is extreme in that it’s rare for management to codify bad behavior as official company policy.  Different people chose different options.

How To 169

How To Handbook Executive Coaching Case Study 169

Strategy Driven

DECEMBER 7, 2015

Even the most functional of teams will sometimes disagree or experience infighting, which can be difficult to manage. Example : Hotel Housekeeping Staff Managers are approaching employees on their lunch break to assign tasks, discuss changes and give directions. Managers are frustrated, angry and sometimes shouting back.

Osborne 50

Osborne Hotels Brainstorming Objective 50

CO2

JUNE 28, 2010

Sometimes that is the company meeting room but often times it is at their desk, home office, hotel room, or even a coffee shop! Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant.

Video 79

Video Quality Executive Coaching Conference 79

Mills Scofield

SEPTEMBER 3, 2012

The University provided me with an exceptional opportunity - to work in Hong Kong at a financial company in their asset management and private equity divisions. In Hong Kong, I lived at the Helena May, a historical woman’s hotel dating back to 1916. My journey began with a conversation with a kind older woman.

Entrepreneur 170

Entrepreneur Learning-by-Doing Library Mentor 170

Harvard Business Review

FEBRUARY 1, 2017

Innovative companies have innovative cultures. Think of Google, or of how GE has sustained an innovation culture that goes back to its founding father, Thomas Edison. As mysterious as it can sound, creating a culture of innovation isn’t rocket science. Provide “Worthless” Rewards.

Innovation 8

Innovation Business Model Incubator Industry 8

Harvard Business Review

JUNE 11, 2012

Virtually every corporate and academic leadership development program is founded on the same model — we call it the formulaic model. It tries to collect all the various approaches to leadership, shaves off the weird outliers, and packages the rest into a formula. A best-practice model exists. But is that possible?

Advice 15

Advice Hotels How To Leadership 15

LDRLB

MAY 26, 2014

The most recent being Big Bang Disruption: Strategy in the Age of Devastating Innovation. Paul Nunes and I have known each other for many years, and we’ve both been writing about the subject of disruptive innovation from different vantage points and different angles. DAVID: Yeah. You call it this big bang disruption.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Strategy Driven

NOVEMBER 7, 2011

In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. Top executives have the vision, but often fail to get buy-in from managers who have to carry out the change initiative. Business Improv !

Strategy 70

Strategy Kotter RASCI Motivation 70

Strategy Driven

APRIL 4, 2016

Separate the transformation or innovation team from the traditional part of the organization. Our job was to come up with innovative ideas to move our country forward and for that we needed the space to think and be creative. Tawfik Jelassi is IMD Professor of Strategy and Technology Management. Build bonds to strengthen trust.

How To 50

How To Chief Information Officer Tourism Politics 50

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Examines ways to maintain and grow value through mergers, acquisitions, and portfolio management.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JUNE 11, 2012

Virtually every corporate and academic leadership development program is founded on the same model — we call it the formulaic model. It tries to collect all the various approaches to leadership, shaves off the weird outliers, and packages the rest into a formula. A best-practice model exists. But is that possible?

Advice 13

Advice Hotels How To Leadership 13

Harvard Business Review

DECEMBER 12, 2016

Although the idea may sound far-fetched, not least because the automation of jobs is usually discussed vis-à-vis unskilled labor rather than management-level positions, it is actually more feasible than most people think. Workers around the world are disengaged with their jobs, and poor management is a major source of this problem.

Management 8

Management Technology Objective Learning-by-Doing 8

Strategy Driven

JANUARY 26, 2011

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. And it does not stop there.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

JULY 16, 2013

For a designer like myself, it''s easy to recognize which executives know their products intimately, and which manage from a spreadsheet. Start by conducting a UX audit that captures the sequence of interactions your customers need to take to complete basic tasks with key products, be it renting a car or checking into a hotel room.

Leadership 10

Leadership Ries CEO Productivity 10

Harvard Business Review

NOVEMBER 28, 2018

Indeed, even before organizations started talking about the need to “engage employees,” many managers appeared to regard motivation as something individuals brought with them to work — a characteristic of people they hired. Many innovators also have problems with authority and a predisposition to challenge the status quo.

Emotional Intelligence 14

Emotional Intelligence Diversity Review Energy 14

Harvard Business Review

MARCH 24, 2016

A recent study by three professors at Purdue’s Krannert School of Management is part of a growing mountain of evidence of the superior and more lasting performance of companies where the founder still plays a significant role as CEO, chairman, board member, or owner or adviser. This begs the question, why? And engagement matters.

Company 8

Company Venture Capitalist Long-term Hotels 8

Harvard Business Review

NOVEMBER 11, 2015

I found myself walking back to my hotel in the company of leading management thinker Charles Handy, and our ensuing discussion covered topics as diverse as family business succession in China, education in Singapore, the African Leadership Academy, and populism in Latin America.

Travel 8

Travel Drucker Hotels Mintzberg 8

Harvard Business Review

JULY 16, 2014

Airbnb is not only challenging the biggest hotel chains but also challenging the bureaucracy, going after the New York City housing and tax laws that stand it its way. Now, with a valuation of $10 billion, Airbnb has the capital to take on the hotel industry and its supporters globally. Advertising Marketing Talent management'

Marketing 8

Marketing Disintermediation Hotels Brand 8