Leading Blog

MARCH 13, 2023

T HE TERM “outward bound” was originally used to describe ships departing their home port for foreign destinations. Some outsourcing has been around for a long time. And contractors in the construction industry have long used an extensive form of outsourcing. Now it needs a third use, for organizations. Structuring in Sevens.

Organization 234

Organization Outsourcing Mintzberg Core Competence 234

Great Leadership By Dan

JULY 8, 2020

Hotels by AirBnB. You need a cushion of cash to allow you to focus on the long term. And you need leadership that has a longer time horizon so you can invest in relationships. It’s the relationships that matter in terms of driving loyalty today, and helping you anticipate what they will need tomorrow.

Business Model 282

Business Model Long-term KPI Loyalty 282

leaderCommunicator

NOVEMBER 22, 2021

Yet while more collaboration space, better videoconference technology and “hotel” desk space may be useful when employees are on site, that’s only part of the picture. To be successful with a hybrid work environment long term, it’s important to be conscientious about the employee experience all day, every day.

Decisionmaking 117

Decisionmaking Positioning Hotels Long-term 117

Women on Business

SEPTEMBER 23, 2011

HP has not had a stellar track record when it comes to leadership and their choices have often gotten them into sticky situations. The HP Board of Directors has to be focused on prevention and good business practices to build a long term strategy. So let’s look. HP Has a Poor Track Record in Past CEO Selection.

Hotels 150

Hotels Wireless CEO Long-term 150

Lead Change Blog

MARCH 30, 2021

Training for years to shave seconds off of miles makes no sense to me in terms of what one could be contributing to society. In Dubai, which is Disneyland for adults with a lot of disposable income, locals tout the only six-star hotel (Burj Al Arab), the tallest building (Burj Khalifa), highest restaurant (At.mosphere), and so on, ad nauseum.

Metrics 257

Metrics Belief Systems Hotels Long-term 257

N2Growth Blog

MAY 22, 2014

There is a new definition of leadership in our lexicon. Yet rather than being weeded out, they seem to survive and thrive in an institutional ethic that values by choosing short term greed over longer-term value and culture. Perhaps it’s because we still cling to the great man theory of leadership. By Grant Wattie.

Short-term 357

Short-term Long-term Survey Ethics 357

Engaging Leader

AUGUST 5, 2015

David hired me to help communicate and reinforce his division’s long-term vision and business strategy with their 1,200 employees. On one of those days, during a lunch break, I ran up to my hotel […].

Hotels 100

Hotels Strategic Planning Long-term Leadership 100

CO2

NOVEMBER 28, 2023

However, this short-term gain can lead to long-term brand damage, as witnessed in my Surefoot experience. A Dining Experience: Struggling to Balance Two Worlds Another incident that highlights this struggle involved an upscale hotel restaurant trying to merge high-end dining with a more casual grill experience.

Brand 78

Brand Quality Loyalty Long-term 78

Lead Change Blog

MARCH 20, 2017

Ritz-Carlton Hotel Company authorizes employees, including housekeepers, to spend up to $2000 to make sure a hotel guest leaves satisfied. When customers witness acts of generosity that go beyond what they consider appropriate, they worry about the long-term viability of the enterprise. All leaders walk in a floodlight.

Ethics 218

Ethics Hotels Long-term Short-term 218

Chartered Management Institute

NOVEMBER 14, 2023

Addressing the AGM as the President for the second term, Kaushal said: “confronting the ‘New Abnormal’ is about creating a better tomorrow. Management and sustainability Health and safety has been considered important for businesses for a long time, but it is highly technical and not central to the dialogue around sustainability – until now.

Crisis Management 52

Crisis Management Committee Hotels Webinar 52

Skip Prichard

AUGUST 25, 2019

” Those words are printed on the back cover of Five Frequencies: Leadership Signals that Turn Culture into Competitive Advantage. I followed up with the authors to learn more about their leadership philosophy. One of the things we preach in the book is for leaders to be more “long-term greedy.”

Competitive Advantage 92

Competitive Advantage Leadership Analysis Tips 92

Eric Jacobson

MAY 11, 2019

The toolkit provides the roadmap for leaders who can harness the power of long-term thinking in a short-term world; the skill needed to create a modern day legacy. For example, by encouraging its employees to let the brand’s beliefs inspire their behaviors, The Ritz-Carlton Hotel Company sparks a positive feedback loop.

How To 72

How To Taylorism Taylor Simon 72

Chart Your Course

JANUARY 20, 2015

Because for as long as 17 years Dagenais had harbored a vision of a company where employees felt like contributors and where customers – “guests” in the new Riverside parlance – not only felt like coming back but told their friends that they wanted to go back. Restate the company mission to be the “best in town for guest service”.

White Paper 100

White Paper Case Study Human Resources Hotels 100

Skip Prichard

JANUARY 14, 2020

An employee in great service culture such as predominates at Nordstrom or Zappos or the Ritz-Carlton Hotel Company is expected to take positive, creative action on behalf of others. Leadership Tip: great service cultures give employees leeway and power. Used by permission of HarperCollins Leadership. Legendary stories.

Airlines 108

Airlines Mission Statement Customer Loyalty Mayo 108

HR Digest

MAY 22, 2019

Heavy drinking due to long hours and stress makes the alcoholic prone to a slate of physical, mental and social problems. There are specific professions that are more likely to contain problem drinkers than others, and common factors include high-stress environments, long or inconsistent hours and underlying psychological or physical pain.

Long-term 74

Long-term Short-term Construction Stress 74

Eric Jacobson

SEPTEMBER 17, 2019

The tool kit provides the roadmap for leaders who can harness the power of long-term thinking in a short-term world; the skill needed to create a modern day legacy. For example, by encouraging its employees to let the brand’s beliefs inspire their behaviors, The Ritz-Carlton Hotel Company sparks a positive feedback loop.

How To 50

How To Taylorism Taylor Simon 50

Marshall Goldsmith

JUNE 23, 2013

A lot of what passes for leadership development in companies can be a waste of time. It sends you to “leadership camp,” which can last anywhere from a day to a couple of weeks. If the company is particularly rigorous about gathering information, you may be asked to critique the hotel and the food. Life is good.

Hotels 131

Hotels Learning-by-Doing CEO Follow-up 131

Eric Jacobson

MARCH 10, 2019

The tool kit provides the roadmap for leaders who can harness the power of long-term thinking in a short-term world; the skill needed to create a modern day legacy. For example, by encouraging its employees to let the brand’s beliefs inspire their behaviors, The Ritz-Carlton Hotel Company sparks a positive feedback loop.

How To 50

How To Taylorism Taylor Simon 50

Center for Creative Leadership

NOVEMBER 25, 2019

But for many of us, the holiday season can feel more like the season of stress, long lines, and count-downs. Savoring is the scientific term for deliberately enhancing and prolonging your positive moods, experiences, and emotions. Tis the season to be jolly! At least, that’s what they say. You’ve probably done it before.

How To 97

How To Stress Travel Positioning 97

Eric Jacobson

OCTOBER 2, 2018

The tool kit provides the roadmap for leaders who can harness the power of long-term thinking in a short-term world; the skill needed to create a modern day legacy. For example, by encouraging its employees to let the brand’s beliefs inspire their behaviors, The Ritz-Carlton Hotel Company sparks a positive feedback loop.

How To 50

How To Taylorism Taylor Simon 50

Tanveer Naseer

OCTOBER 25, 2016

I wanted to know what helps us get on people’s minds and stay there long term. Here are three, along with solutions on how to address them: Issue #1: We don’t help others form memories that endure long-term As a result, at decision time, things don’t go in our favor simply because we are not part of a consideration set.

Simon 100

Simon Content Audience Long-term 100

QAspire

JULY 22, 2010

Have you ever realized the costs of: having an inefficient leadership team? long unnecessary meetings and deadlocked debates? taking “short-term” view of business? effective and right management can go a long way. effective and right management can go a long way. setting wrong examples? not treating people well?

Cost 159

Cost Middle Management Compliance Directory 159

Next Level Blog

NOVEMBER 9, 2010

  It's the cleanest, most open, quietest airport I've been in in a long time.    From there, I caught a taxi to the train station, hopped on TrenItalia to Florence and was at my hotel maybe an hour later than originally planned.   Makes me wonder what the leadership opportunities are there. . 

Power 165

Power Travel Executive Coaching Open-book 165

Next Level Blog

NOVEMBER 5, 2010

Even More Leadership Lessons from the Washington Redskins | Main | The Power of Courtesy » November 05, 2010 The Heroes of Walter Reed Yesterday, on a rainy afternoon in Washington, DC, I had the privilege of doing something that I wish every American had the opportunity to experience. 

Blog 146

Blog Executive Coaching Open-book Hotels 146

Strategy Driven

JULY 13, 2011

Good performance measurement can help overcome the short- term bias of financial measures by explicitly monitoring how well a company or business unit is positioned to sustain and improve its financial performance. Short-term value drivers are the immediate levers of ROIC and growth.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Eric Jacobson

FEBRUARY 2, 2015

This explains why many of us start strong with a new behavior, then find it almost impossible to maintain it over the long term. You can do all of these things in the privacy of your hotel room without much space. When I first started traveling I would lie in the hotel bed at night and binge watch (so many channels!).

Stress 50

Stress Travel Short-term Hotels 50

LDRLB

MAY 26, 2014

Talk about some of the ideas that kind of led you both to wanting to write this book, and then we’ll get into what this term big bang disruption means. If you’ve been waiting for them to enter the market and start to establish their customers before you do anything, you’ve now waited too long. I’ve really enjoyed that for this book.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Tanveer Naseer

JULY 22, 2014

Given how the focus of my speech was examining the role of charisma in leadership and how we can develop this trait to inspire and engage our employees, it would seem almost natural that the locale for this keynote was this elegant, almost regal ballroom located in one of the illustrious hotels found along Chicago’s “Magnificent Mile”.

Charisma 272

Charisma Leadership Conference Influence 272

Roundtable Talk

MAY 18, 2011

Um… ok… I’d love to see the core organizational values for the IMF that someone make it ok to assault women in hotel rooms. This is the job of leadership, and the Board members are the de facto “leaders” of this type of organization… the chair reports to them. And, of course, the incident in 2008 wasn’t the first one. Oh bullsh*t.

Crisis Management 34

Crisis Management Reputation Hotels Committee 34

Lead Change Blog

JUNE 17, 2015

And hundreds of employees poured into the giant hotel ballroom. Overflowing emotion necessitated several long pauses to regain composure. As the CEO completed the final sentence there was a long silence. Then, they leapt to their feet for an awkwardly long standing ovation. the sound tech’s voice boomed.

Long-term 150

Long-term CEO Audience Short-term 150

Leading Blog

JUNE 6, 2013

Cusumano reflects on his five careers as the lead singer of a rock band, an Exxon research scientist and executive, a Silicon Valley entrepreneur, a filmmaker and a luxury hotel owner. Passion fuels your creativity and the process provides a deep sense of gratitude and " gratitude always leads to long-term fulfillment and happiness.

Hotels 283

Hotels Strategic Planning Commitment Long-term 283

Harvard Business Review

JUNE 13, 2016

Much has been written about long-term expatriate assignments , but for many of us, a more common “assignment” is the short-term business trip — that four-day jaunt to Dubai or the there-and-back trip to Buenos Aires. What Leadership Looks Like in Different Cultures. You and Your Team Series.

Short-term 8

Short-term Travel Long-term Learning Curve 8

Harvard Business Review

MARCH 24, 2016

Entrepreneurship for the Long Term. In other words, how founders built their companies on the inside, from the start, influenced their companies’ success on the outside, for a long time. Oberoi, founder of Oberoi Hotels, role modeled this for the next generation of leaders. Insight Center.

Company 8

Company Venture Capitalist Long-term Hotels 8

Strategy Driven

JANUARY 26, 2011

A community of travelers help us select hotels that meet our personal preferences thanks to Trip Advisor. ’ But more importantly, Ganz is able to keep tabs of how many customers it has, how long they spend online, and how they feel about the products they’ve bought. Juliano Howard T. Dickens Jr. And it does not stop there.

Media 67

Media Learning-by-Doing Open-book Company 67

Terry Starbucker

JULY 17, 2016

This morning I was in a hotel room in San Antonio, Texas (where I’m attending a wedding later this evening) and as I was flipping through the channels on the TV looking for a news update I stumbled across something else that couldn’t escape my attention. Want to change the world? There’s nothing to it.

Idea Generation 150

Idea Generation BHAG Hotels Long-term 150

Harvard Business Review

MARCH 26, 2018

This lack of female leadership is important to explore, but what are the experiences of black women in the workplace before they make it to the c-suite? One woman described crying in her hotel bed after reading about a police officer killing a person of color. And then having to go to work. And no one checked in for your wellbeing.”

Hotels 15

Hotels Project Class Mentor 15

Harvard Business Review

JUNE 22, 2016

Taking a clear look at your starting point will enable you to understand your strengths and weakness, and identify the long-term habits that you will need to shift and eventually transform your business. Organizational transformation must begin with a leadership transformation. If not, your transformation is sure to stall out.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10