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When Leadership Is Just Sucking It Up And Doing The Right Thing

Terry Starbucker

It was the Marketing Manager, and he had been in the cable business for over 20 years. Why are you doing this – you don’t have a Marketing staff. Once I revisited that memory, I immediately had a different mindset – I couldn’t fight the change, but I was determined to influence HOW the change was made.

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Retain Your Top Performers

Marshall Goldsmith

The rise in the influence of the knowledge worker. . Leaders can no longer afford to let the vagaries of the job market determine who leaves and who stays. The CEO of a leading telecommunications company recently embarked on an innovative approach. Retaining High-Impact Performers . These seven steps can help you: 1.

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When Having Too Many Experts on the Board Backfires

Harvard Business Review

We know that board composition—who the directors are and what backgrounds and perspectives they represent—can influence important outcomes like firm value and sales growth. Why boards succeed or fail and how to make them better are critical questions for corporate governance.

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How Customers Perceive a Price Is as Important as the Price Itself

Harvard Business Review

Retailers such as ALDI and Walmart have used price to position themselves against traditional competitors in their markets, pinching margins all around. Financial asset managers have been out-price-cutting one another in exchange-traded funds in a bid to gain market share. and Europe. Improving perception.

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Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Below, you will find the most frequently mentioned responses prioritized from most to least important.

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The Hidden Wealth Beyond Net Promoter

Harvard Business Review

Two studies of firms in the telecommunications and financial services industries showed that only about 10% of declared promoters actually do refer profitable new customers. They might enjoy helping with your sales and marketing efforts by providing references or testimonials. That may not be the case at all: they need to be asked.

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What an Economist Brings to a Business Strategy

Harvard Business Review

In the 1900s, French mathematician-economist Leon Walras envisioned prices in a market economy being set by an auctioneer (since known as the “Walrasian auctioneer”) conducting continuous auctions for all kinds of commodities. Economists and market design. Many economists since have been hired by the U.S.