N2Growth Blog

NOVEMBER 6, 2017

Harley’s worldwide sales was down nearly 7%, while American retail sales slumped by over 8%. Here are just a few ideas: Stop putting heritage before innovation : Millennials don’t care about buying their grandfather’s bike. This all translated into about a 40% drop in profits as compared to the year-ago quarter.

Brand 153

Brand Press Release Loyalty Learning-by-Doing 153

Chartered Management Institute

AUGUST 1, 2023

Driving take up among under-represented groups: Through local and regional apprenticeship accelerators and a dedicated hardship fund for those most in need e.g. for help with travel costs or apprenticeship support services and to target SMEs not yet engaged with the system with HR, coaching, and system navigation support.

Productivity 52

Productivity Products Short-term Proposal 52

Chartered Management Institute

AUGUST 1, 2023

Driving take up among under-represented groups: Through local and regional apprenticeship accelerators and a dedicated hardship fund for those most in need e.g. for help with travel costs or apprenticeship support services and to target SMEs not yet engaged with the system with HR, coaching, and system navigation support.

Productivity 52

Productivity Products Short-term Proposal 52

The Horizons Tracker

MAY 25, 2021

“As the share of independent workers grows, more innovation may be required to secure benefits for them.” ” Accelerating trends. . “Policymakers might consider prioritizing equitable access to digital infrastructure as well as new ways of enabling occupational mobility, ” the authors say.

Skills 99

Skills McKinsey Trends Short-term 99

HR Digest

FEBRUARY 15, 2022

When you add in a worldwide pandemic, travel limitations, and the need to get things done fast, XR becomes a strong tool for bridging “physical distance” and enabling people to collaborate regardless of where they are located. These will ultimately remain some of the main legacies of the new virtual reality experience. .

Technology 122

Technology Training Video Education 122

The Horizons Tracker

SEPTEMBER 10, 2021

The researchers highlight the particular impact on businesses in the travel and hospitality sectors, who have all suffered due to the lockdown measures. By contrast, firms operating in areas such as online retail, pharmaceuticals, and information and communications technology, have all thrived. Face-to-face interactions.

Pharmaceuticals 68

Pharmaceuticals Transportation Retail Long-term 68

The Horizons Tracker

SEPTEMBER 17, 2019

The data revealed some interesting patterns, including some unexpected connections between industries such as credit cards and air travel, while also being a fairly accurate barometer of the overall health of industries, with the likes of oil and gas and pharmaceuticals doing well, whereas retail and telecoms struggled.

Globalization 61

Globalization Pharmaceuticals Comparison Industry 61

The Horizons Tracker

MAY 28, 2020

Travel has been disrupted, tourism has shriveled, healthcare systems have come under intense strain, and factory output has withered. Those still working on site are often arguably under even greater strain, whether those in our hospitals and health systems, or those in our food and retail supply chains.

Hamel 100

Hamel Leadership Supply Chain Tourism 100

Harvard Business Review

DECEMBER 20, 2011

This post is part of the HBR Forum, The Future of Retail. In order to assess the future of retail, we need to understand the sector's current impact on our entire economy, and the direction that Washington is taking the retail industry with policies that are being shaped today. Retail contributes $2.5

Retail 11

Retail Policies Supply Chain Health Care 11

The Horizons Tracker

SEPTEMBER 27, 2020

“It’s really sad that many of the jobs that are vulnerable to automation are also vulnerable to Covid-19, so if you look at industries like retail, travel and leisure, and food services, they might not come back, so you’ve got to reskill people to take advantages of the opportunities of the future.”

Skills 106

Skills GDP Crisis Short-term 106

Joseph Lalonde

JUNE 1, 2018

We know how crucial it is to having talent who love working for us and who will offer discretionary effort and innovation. As I travel the world, leading what we call our tribe , I also am invited to give speeches and advise our customers and partners. They’re free to innovate and create market-differentiating, competitive ideas.

CEO 161

CEO Short-term Learning-by-Doing Blanchard 161

Harvard Business Review

FEBRUARY 17, 2016

Airbnb lets spare room owners make money out of their idle asset and makes the asset easily accessible for more travelers. The idea of offering your spare room on the web is not new, but with Airbnb you don’t have to create your own website and hope that Google-searching travelers find you.

Cost 8

Cost Globalization Innovation Banking 8

Great Leadership By Dan

APRIL 23, 2015

Guest post from Rowan Gibson : Not since the dawn of the Industrial Revolution has there been a greater need to learn the art of innovation leadership. But as execution capabilities become commodities, and the life cycles of new offerings get increasingly shorter, it’s precisely these innovation skills that need to be learned.

Innovation 120

Innovation Business Model Trends Franchising 120

Harvard Business Review

JUNE 22, 2012

The point is, if you can think, you can innovate. And I predict that the innovation will make the electric car the car of the future. Menchie's Yogurt , now the world's largest self-serve frozen yogurt retailer, asked, "Why not let the customer do all the work?" Bye-bye, traditional yogurt retail. If you can ask "why?"

Innovation 15

Innovation Retail Airlines Technology 15

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. Or that little book retailing site that opened its online door in 1995 and became the world’s largest online retailer. To be sure, we are still working through some of these issues.

Health Care 8

Health Care Innovation Airlines Retail 8

CO2

JULY 6, 2010

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund. Technology and its role in travel 2.0 Technology and its role in travel 2.0 We hope you love the iPhone 4 as much as we do.

Letter 74

Letter Blog Executive Coaching Strategic Planning 74

Strategy Driven

JANUARY 21, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Remove them and you will find more time to focus on innovation. Innovate quickly. Innovate constantly. We want to come out strong.”

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Eric Jacobson

MARCH 18, 2013

Technology and innovation is only accelerating. Question : For readers who lead Business-To-Business (B2B) companies, my sense is that some will think this book is not for them because they don't deal with the consumer or aren't in retail. Smartphones, laptops, tablets, smart watches, Google Glass et al., it's not slowing down.

B2B 56

B2B B2C Technology CRM 56

Harvard Business Review

SEPTEMBER 17, 2013

Innovation is always infectious. But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

NOVEMBER 19, 2013

Increasing creativity and innovation is not only on the priority list for start-ups; it’s also a strategic goal for CEOs of small, medium, and large-sized companies. As companies grapple with long odds on innovation like these, they are also looking for ways to improve the likelihood of their intrapreneurial success.

Innovation 9

Innovation Company Entrepreneur Constraint 9

Harvard Business Review

JULY 7, 2016

All too often, much-touted “revolutionary” innovations offer only incremental benefits at best; at worst, they are a costly distraction. Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. Insight Center. Sponsored by Accenture.

Trends 10

Trends Hotels Competitive Advantage Retail 10

Harvard Business Review

JANUARY 16, 2015

The hope and expectation, of course, is that these visual “nudges” will preemptively smooth the air travel’s rougher edges. As both a technology and retailer innovator — not unlike Amazon! Lo and behold, JetBlue recently announced a series of in-craft “jetiquette” videos for its flyers.

Competitive Advantage 8

Competitive Advantage Airlines Retail Supply Chain 8

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. UK retail, like the rest of the developed world, is witnessing a few big long-term trends. How did this happen? and spends it in international markets.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

JANUARY 30, 2012

Penney CEO Ron Johnson recently unveiled ambitious plans to transform the 110-year-old department store chain into a 21st century retail powerhouse. Penney the Wolfgang Puck of retail? Leveraging his experience at Target and Apple, Johnson aims to create 80 to 100 highly-branded "stores within a store" (e.g. a Martha Stewart boutique).

Price 15

Price Strategy Discount Retail 15

HR Digest

OCTOBER 29, 2023

Google Known for its innovative and relaxed work environment, Google encourages creativity, and collaboration, and provides various perks for employees, such as flexible schedules and on-site facilities. Microsoft Under the leadership of Satya Nadella, Microsoft has embraced a culture of inclusivity, innovation, and continuous learning.

Examples 97

Examples Company Diversity Team Building 97

Harvard Business Review

MAY 17, 2017

Southwest’s innovation was to focus on low fares with one-class cabins, homogenous fleets, and point-to-point routes. Therefore his mental model was not how to gain market share from other airlines, but how to create a completely new market for air travel. For example, most retailers are merchants using technology.

Airlines 14

Airlines Strategy Business Model Metrics 14

Harvard Business Review

JANUARY 12, 2012

And in one of my personal favorite examples, in the early 1900's, the automobile eliminated retailers' need to put products as close as possible to people's homes. Allow me to walk you through an example: retail grocery and the emergence of the supermarket. The car changed what the "right" model for retail grocery looked like.

Technology 14

Technology Retail Supply Chain Business Model 14

Harvard Business Review

MAY 26, 2015

Brick and mortar retail experiences have barely changed in decades. You travel to a store, select clothing from a mind-boggling array of choices, try on items in an ill-lit fitting room, stand in line to make a purchase, and if it doesn’t work out, go back to the store and stand in line once again to return the items.

Retail 8

Retail Early Adopters Business Model Film 8

Harvard Business Review

SEPTEMBER 26, 2013

The turnaround can’t be attributed to a bold, Da Vinci-esque initiative such as new carbon fiber aircraft, the pioneering of new markets or even low-cost innovation. The most famous of these options was checked-bag fees, but most of the recent innovations have focused on “upselling” passengers into an improved experience (e.g.,

Airlines 8

Airlines Industry Transportation Travel 8

Harvard Business Review

APRIL 18, 2011

Cisco's clever little camcorder collapse provides picture-perfect insight into a pervasive innovation pathology: Ignoring — or disrespecting — the obvious. Novel subtlety and nuance can be wonderful but my innovation heart belongs to obvious. or "How can we push the innovation envelope?" This was obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

DECEMBER 6, 2017

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

AUGUST 7, 2018

Its other key stakeholders were distributors; customers-retail; customers-industrial/food service; consumers; and employees. Once it adopted the six-step method, these outcomes were identified as “reducing employee turnover and increasing productivity and innovation.” That is, what the organization wanted from employees.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JUNE 13, 2013

Imagine that you''ve just looked at a really nice hotel on your favorite online travel site, but you haven''t yet booked your trip. Next, you''re off browsing other websites, and an ad for your favorite travel site pops up. Or will you be more likely to go back if the travel ad is a general ad for their brand?

Advertising 8

Advertising Hotels Travel Marketing 8

Harvard Business Review

MAY 8, 2015

Consumers go to retail stores to find out what is available at what prices—in other words, in large part, to get information. Rather than having stores in shopping centers, retailers will construct massive warehouses and home-deliver products directly. So robots will play a more important role in retail’s future.

Technology 8

Technology Retail Transportation Construction 8

Harvard Business Review

MARCH 2, 2016

Mystery shopper checklists are used not only in the hospitality industry, but also in automobile, restaurant, and retail businesses, among others. ” For a first-time guest, that may be helpful; for an experienced traveler, it may be an annoyance. For example, business travelers do not need the bellman to point out the television.

Hotels 8

Hotels Travel Porter CRM 8

Harvard Business Review

MAY 1, 2015

Michael Levie, a seasoned hotel executive, and Rattan Chadha, a successful retail entrepreneur, were having dinner. As Levie put it, “in this industry, people already think they have innovated if they have painted a grey wall green.” The customer group they envisioned consisted of frequent travelers.

Industry 8

Industry Hotels Travel Airlines 8

Harvard Business Review

NOVEMBER 23, 2010

A recent Fortune article on John Reed, the former co-CEO of Citigroup, reported that a decade ago he tried to convince the newly formed Citigroup board (the result of the $70 billion merger of Citicorp and Travelers Group in 1998) to bring in a new CEO and that both he and Travelers CEO Sandy Weill should leave.

Process 15

Process CEO Insurance Banking 15