Why the Best Strategies Blend the Digital and Physical
Skip Prichard
AUGUST 16, 2021
We are bombarded with digital disruption strategy and yet we hear little about the traditional skills like customer service, quality control, and logistics. And availability of merchandise is what allows a company to make a sale – or not. Rob Siegel. Why is this? And, yet, great customer service keeps customers coming back. Rob Siegel.
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