Harvard Business Review

OCTOBER 1, 2013

The new health insurance market places—the exchanges set up under Obamacare—have become the hot health policy topic. Vital though near-term effectiveness is, the exchanges hold a longer-term potential—they can help reshape the organization, delivery, and financing of insurance. Will they work or won’t they?

Insurance 9

Insurance Goal Health Care Long-term 9

Harvard Business Review

JULY 17, 2014

When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. But the real power and full potential of data was not being fully realized by marketing. As an ingredient brand, Intel often struggled to link marketing to P&L impact.

Finance 13

Finance Marketing P&L ROI 13

Harvard Business Review

DECEMBER 14, 2018

Companies increasingly use digital technologies to circumvent distributors and enter into direct relationships with their end-users. Your chosen Porsche is delivered to your house with insurance and maintenance as well as unlimited miles and flips to other models included. market for personal computers. Minimize Pain.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

JANUARY 20, 2015

What, another clarion call urging executives to fundamentally rethink their business models through digital technology? Yet huge opportunities exist in using digital technology to evolve your business model by rethinking your existing products, economic models, and digital assets. Take Japanese insurer Tokio Marine Holdings.

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

APRIL 14, 2017

For example, our survey, which asked managers of 13 functions, from sales and marketing to procurement and finance, to indicate whether their departments were using AI in 63 core areas, found AI was used most frequently in detecting and fending off computer security intrusions in the IT department. bribes and kickbacks).

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

DECEMBER 6, 2016

Startups and major tech companies, notably Alphabet’s Google X division , are investing heavily in smart car technology, as are network ride-sharing companies such as Uber and Lyft. “Self-driving” or “smart” cars will simply become whatever we call the next generation of transportation technology.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

AUGUST 23, 2012

These hurdles aren't unique to financial services — insurance, pharmaceuticals, health care and government all face regulation, to name a few examples. without any compliance process or technology in place.". Employees, particularly those in the sales and marketing functions, need to know the rules of the road," Langford says.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

JULY 9, 2014

The marketers of Clearblue Advanced Pregnancy Test, a product that can tell you if you’re one-week, two-weeks, or three-plus weeks pregnant, asked a couple of D-list celebrities to tweet out their positive tests back in 2013. There is nothing new about this kind of segmenting in the pregnancy test market, however.

Market Segmentation 8

Market Segmentation Marketing Insurance Price 8

Harvard Business Review

JULY 24, 2012

Her company has the bold goal to attract and train hundreds of thousands of new networking professionals by offering certification courses in networking technology and other training resources. Last August, they pledged to hire 1,000 veterans and spouses of active duty soldiers by the end of 2013 - a noble commitment.

Discount 14

Discount Training Insurance Education 14

Harvard Business Review

AUGUST 5, 2014

Instead, the last few years have seen a proliferation of C-suite titles that include a component of marketing. This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. billion in 2013 – up about 15% from the year before, according to our 2013 Marijuana Business Factbook. Companies are beginning to expand beyond their home markets and into other states. And more are joining every day. The list goes on.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

OCTOBER 13, 2015

As a result, the United States experienced five years of the lowest growth in health care costs ever in the 2009-2013 period — although an uptick in the rate in 2014 raises questions about what it will take to contain costs on a sustainable basis. Insight Center. Measuring Costs and Outcomes in Healthcare.

Health Care 8

Health Care Insurance Price Cost 8

Harvard Business Review

JANUARY 3, 2013

True, they pioneered the creative use of technology to open up flexible new ways of renting a car. Reputation systems and active supplier screening maintain quality, and the need for insurance keeps customers from bypassing the marketplaces. Sadly, the Zipcar culture may not survive the merger.

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. While it is easy to categorize business as in line with the free market and progressives as anti-market, the reality is far more nuanced.

Business Model 9

Business Model Hotels Venture Capitalist Transportation 9

Harvard Business Review

JANUARY 20, 2016

In the summer of 2013, Rolling Stone published a long article titled “Goodbye, Miami,” which claimed that climate change will submerge much of the titular city. For-profit insurers will write premium contracts that encourage the use of resilient materials and methods. cities to adapt.

Real Estate 8

Real Estate Parcell Incentives Human Capital 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. At the same time Amway and L’Oreal thrived in the same market and personal care sales boomed across most of India.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

JUNE 16, 2016

Our research and client engagement experience has shown us that generating strong returns from the digital sensors, wireless communications devices, digital cameras installed in buildings and other smart, connected devices does not come down to writing big checks or being technologically savvy. Insight Center. Operations in a Connected World.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

MAY 2, 2013

In the same way that markets have always outperformed command economies, the transactional efficiencies possibly lost are more than made up for by the ecosystems value effectiveness. Digital business ecosystems dynamically create and operate value chains that extend their participants'' markets.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JANUARY 27, 2014

In his article “ Why Conglomerates Thrive (Outside the U.S.) ” in the December 2013 issue of the Harvard Business Review , J. Subsequently they become more knowledge-based, as you share technologies, brands and customer intelligence. At the same time, we’re not arguing that conglomerates aren’t effective in emerging markets.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Coaching Tip

APRIL 8, 2013

Federal Reserve Chairman Ben Bernanke has worried that the financial crisis would lead to a permanent loss of workers, setting up what economists call hysteresis, a term borrowed from physics to describe temporary market changes that lead to permanent economic losses. Source: The Wall Street Journal, April 8, 2013. . an hour. .

Insurance 90

Insurance Incentives Tips Marketing 90

Harvard Business Review

JANUARY 12, 2018

Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. These numbers represent more than three times as much as was invested in 2013. will grow to U.S. $5 5 trillion to U.S. $7 ZB by 2020.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

JUNE 27, 2013

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Other companies pray that technology can save them. But technology for technology''s sake can end in disaster.

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

JULY 24, 2017

Major organizational changes, covering everything from recruiting and branding to regulatory approvals and marketing, happened in rapid succession, with a hard deadline of 12 months to get it all done for the IPO — and 18 months from the IPO until our full separation from GE. Would employees have the same number of vacation days?

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

MARCH 31, 2016

For years Apple’s market penetration hung in the single digits. Google Android quickly lost market share to the new versions. In 2013, Johnson Controls invited developers to help them build Panoptix, an energy efficiency platform for buildings and office space. Failure to launch the right side.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

NOVEMBER 20, 2017

Too many companies still follow a “Plan-then-Do” approach to strategy: The organization works tirelessly to create its best forecasts about the future market and competitive landscape. Take Dell Technologies, for example. Caesars Entertainment has built test-and-learn into its marketing investments.

Execution 8

Execution Strategy Contingency Plans Company 8

Harvard Business Review

APRIL 27, 2015

A witty comment or botched response on Twitter can travel to Facebook and even news websites in minutes (think of the Oreo tweet during the Superbowl blackout of 2013 ). Moreover, Twitter is used by virtually all big Western companies either for marketing or to respond to customers—and sometimes both.

Company 8

Company Airlines Brand Analysis 8

Women on Business

JANUARY 11, 2011

This newfound optimism could be the usual bright-eyed resolve that comes with a new year, but it more likely resulted from something else: the passing of The Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010 (“the tax bill”) in December. Extends unemployment insurance coverage through 2011.

Press Release 178

Press Release Discount Insurance PR 178

Harvard Business Review

MARCH 15, 2017

For example, if an employee costs $5,000 to insure and a family costs $10,000, the 30% cap on penalties increases from $1,500 to $3,000. ADA and GINA, which prohibit use of genetic and family history information for hiring, firing, or underwriting insurance coverage, would no longer apply to wellness programs.

Insurance 9

Insurance Committee Power Cost 9

Harvard Business Review

JUNE 7, 2013

Its approach was the first to align the key actors in the ecosystem in a way that addressed the critical shortcomings — range, resale value, grid capacity — that undermine the electric car as a mass-market proposition. Note to Tesla owners: you are not the mass market). By May 2013 it had sold fewer than 3,000 vehicles.

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

Harvard Business Review

MAY 12, 2014

In 2002 the Commission switched course again and ruled that broadband access provided by cable TV companies was an information service — the reasoning being, in part, that cable broadband had ended the DSL monopoly and created a competitive market once again. Electrical utilities, by contrast, score a perfectly respectable 77.

Telecommunications 8

Telecommunications Open-book Content Information 8