Deming Institute

FEBRUARY 23, 2017

David Langford’s presentation at our 2015 annual conference was titled: Education – Implementation Intentions and Automatization. David included a clip from one of my favorite shows, Utopia (called Dreamland in USA) with a vivid example of a performance appraisal experience.

System 31

System Motivation Deming Conference 31

Harvard Business Review

OCTOBER 6, 2016

For example, seeing that Starbucks cup might make consumers care more about products made from recycled materials. For example, one study showed that participants who selected green products over conventional products were more likely to cheat on a future task. But do such messages truly promote altruism?

Ethics 9

Ethics Licensing Self-aware Morale 9

Harvard Business Review

JULY 9, 2014

In retrospect, if I had to write it again, I’d include a section or chapter on ethics. The ongoing explosion of technologically-enabled business opportunities inherently expand the ethical dilemmas, quandaries and trade-offs managements will confront. Ethics Information & technology Innovation' but sometimes, they will.

Ethics 8

Ethics Zimbardo Explicit Knowledge Kahneman 8

Strategy Driven

NOVEMBER 16, 2015

Use your goals and visions to define your mission … The examples you seek to set. Here are some words that will help you define your mission … will, dedication, persist, honest, ethical, positive, enthusiastic, fun, learn new things, listen, help, provide, encourage, memorable, value, loyal. The process takes time.

Mission Statement 50

Mission Statement Customer Loyalty Ethics Seminar 50

Harvard Business Review

JANUARY 5, 2015

Our 2015 trends offer great opportunity – along with some unusual new challenges – for managers in all industries. For example, deep learning will eventually allow robots to recognize objects they haven’t seen before and navigate to new locations on their own. Here are six of note.

Trends 8

Trends Retail Learning-by-Doing Banking 8

Strategy Driven

JUNE 18, 2015

Amid improved consumer confidence, with the April 2015 confidence index of 95.2 For example, Facebook is considered the 'most effective' of the social media sites. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. well above April 2014's 81.7 Social media also presents tremendous image opportunity. All rights reserved.

Crisis 50

Crisis Strategy Brand Telemarketing 50

Harvard Business Review

SEPTEMBER 4, 2018

Meyer claimed to have not known about Smith’s behavior, but evidence emerged that he had knowledge of domestic abuse claims back in 2015. Reading the report with that lens can help leaders better understand the biases that get in the way of ethical conduct and ethical organizations. Performance over principles.

Meyer 8

Meyer Ethics Self-aware Morale 8

Harvard Business Review

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10, and generated 50% more earnings (defined by market capitalization).

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

JULY 5, 2016

In the United Kingdom, for example, the employment share of managers and supervisors increased from 12.9% in 2001 to 16% in 2015. In the University of California’s sprawling network, the number of managers and administrators doubled between 2000 and 2015, while student enrollment increased by just 38%.

Bureaucracy 9

Bureaucracy Organization Health Care Drucker 9

Harvard Business Review

APRIL 16, 2018

election raised important challenges concerning data privacy, security, ethics, transparency, and responsibility. A few examples of how to embed tech expertise into policy making are TechCongress , the U.S. One example is using images in consent forms, which can slow down a reader’s eye and focus their attention.

Policies 8

Policies Long-term Ethics Business Model 8

Harvard Business Review

MAY 29, 2018

According to Constellation Research , businesses across all sectors will spend more than $100 billion per year on Artificial Intelligence (AI) technologies by 2025, up from a mere $2 billion in 2015. But first, what are some examples of how AI can help make marketing more effective? The marketing industry will be no exception.

Marketing 8

Marketing Policies Technology Franchising 8

Harvard Business Review

MARCH 30, 2018

The popular media is full of examples of bad leaders in government, academia, and business with these characteristics. However, a 2015 survey of 1,000 working adults showed that eight of the top nine complaints about leaders concerned behaviors that were absent ; employees were most concerned about what their bosses didn’t do.

Absenteeism 15

Absenteeism Emotional Intelligence Self-aware Construction 15

Harvard Business Review

MAY 4, 2017

One of the big reasons is that security businesses tend to look for people with traditional technology credentials — college degrees in tech fields, for example. Security businesses need to follow this example, taking a hard look at themselves to see what’s holding them back. So what’s causing the talent shortage?

Education 12

Education How To Industry Career 12

Harvard Business Review

JANUARY 14, 2016

For more on data ethics, go here.). But Takata’s example is one of the many clear signs that managers who hone their visualization skills may increasingly find themselves in a position to change emphasis in a chart, leave out data, or add some data. — The Boston Globe (@BostonGlobe) December 29, 2015.

PR 8

PR Ethics Engineering Metrics 8

Harvard Business Review

DECEMBER 30, 2016

For example, maybe they tell themselves that they need to read a pile of books in order to learn more, keep up with their colleagues, or just stay up-to-date with their industry. For example, this year, I decided to make writing a book proposal for a new book my primary professional development goal. Creating an Ethical Workplace.

Goal 13

Goal Proposal Learning-by-Doing Books 13

Harvard Business Review

MAY 19, 2016

For example, it is legal to possess and use Modafinil in the United Kingdom without a prescription, but not in United States. billion in 2015. Because these drugs are — for the most part — safe, effective, and easy to get, they pose several ethical challenges for both workers and organizations. The Big Questions.

Ethics 15

Ethics Stress Policies Morale 15

Harvard Business Review

APRIL 18, 2017

By one estimate , the number of international migrants worldwide reached 244 million in 2015, up from 222 million in 2010, and 173 million in 2000. For, example, from 1960 to 2010, when the growth rate of fractionalization increased by 10 percentage points, the growth rate of per capita GDP increased by about 2.1 percentage points.

Long-term 10

Long-term GDP Diversity Construction 10

Harvard Business Review

JULY 14, 2017

Here are some suggestions: Lead by example. ” Prompted in 2015 by fatal police shootings in Ferguson, Missouri, and other cities, the company now holds “ Can We Talk ?” How should companies go about creating a work environment that makes employees feel safe from the uncivil edges of so much of contemporary life?

Diversity 9

Diversity Politics Survey Incubator 9

Harvard Business Review

OCTOBER 8, 2018

When women behave in ways that don’t fit their gender stereotype — for example, by being assertive — they are viewed as less likable and ultimately less hirable. An informative set of studies from 2015 finds that when male (but not female) leaders ask for help, they are viewed as less competent, capable, and confident.

Short-term 14

Short-term Self-aware Diversity Career 14

Harvard Business Review

JANUARY 19, 2017

Another report found that in 2015 companies with more than 20,000 employees offered an average of $878 to encourage workers to participate, while companies with 5,000 to 20,000 workers offered $661 (up from $493 in 2014). This can lead employees to rely on inaccurate assessments of their health and their health risks.

Health Care 8

Health Care Insurance Peer Review Information 8

Harvard Business Review

OCTOBER 7, 2014

This was of course the case when the Rice video was leaked to the press, or, in another example, when reports broke that at least 35 veterans died while waiting for care at a VA hospital in Phoenix, Arizona. Crisis management Ethics Leadership' They are irreversible. The enterprise now has to make its way in a changed world.

Company 13

Company Crisis Crisis Management Video 13

Harvard Business Review

JULY 15, 2015

He carries the intriguing title of Professor of the Philosophy and Ethics of information at the University of Oxford implying that the revolution is as much about issues of morality, identity and meaning as it is about technology. For example, when a website is updated, the information that was there before is gone, forever.

Drucker 8

Drucker Technology Efficiency Software 8

Harvard Business Review

FEBRUARY 17, 2015

The examples are numerous: Citing private internal research of 20,000 client teams, EY’s vice chair Beth Brooke has said that the more diverse teams had higher profitability and great client satisfaction than non-diverse teams. Phillips , the Paul Calello Professor of Leadership and Ethics, and others have found.

Osgood 8

Osgood ROE Diversity Bond 8

Harvard Business Review

OCTOBER 30, 2015

Experts predict it will surge even more in 2015-2016. You don’t have to look far for examples of political spending gone awry. Chevron is another example. Making these decisions requires that directors have expertise, exercise informed judgment, and be guided by an ethical compass. Consider what Aetna faced in 2012.

Politics 8

Politics Committee CPA Policies 8

Harvard Business Review

JUNE 21, 2017

Kalanick and other top executives signal by example what is and is not acceptable behavior, and they are clearly responsible for the company’s ethically and legally questionable decisions and practices. ” (After I first flagged his posting, in 2015, Uber removed the document from its site. Fixing the Problem.

Licensing 8

Licensing Transportation Document Business Model 8

Harvard Business Review

JUNE 11, 2015

’” Martin’s story is one we heard repeatedly over the course of our 2015 study of black women and leadership. At The Depository Trust and Clearing Corporation (DTCC), for example, leaders who have gone through bias awareness training report becoming more attuned to talent at the edges of their radar.

Management 8

Management Diversity Report Globalization 8

Harvard Business Review

APRIL 7, 2016

There are plenty of examples to cite. A 2015 national study commissioned by CNBC echoes these results. The most glaring examples of faulty research are “studies” of Millennials that lack comparisons to any control groups of other workers or young people of other generations.

Survey 8

Survey Consultative Seminar Report 8

Harvard Business Review

JUNE 9, 2016

For example, if the CEO makes controversial public statements, has personal relations with an employee or contractor, or develops a reputation for being rude, overbearing, or verbally combative, the board must decide what merits investigation. In most cases, the CEO is terminated. years after initial occurrence.

CEO 8

CEO Sample Reputation Press Release 8

Harvard Business Review

JANUARY 31, 2017

(In the experiments, the positive sales effect outweighed the negative impact; in the real world, it’s difficult to determine how consumers actually reacted after Cook spoke out against the Indiana law in early 2015, because Apple’s sales are driven by factors including seasonality and new product launches.)

CEO 8

CEO Attrition Travel Policies 8

Harvard Business Review

JULY 27, 2016

McConnell rallied for Martin Luther King while in college and attended King’s “I Have a Dream Speech,” broke with the Reagan Administration to support sanctions on apartheid South Africa, and even called for the removal of a statue of Jefferson Davis from the Kentucky State capitol in 2015.

Ryan 8

Ryan Crisis Policies Cost 8