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How To Get Started With Digital Transformation

The Horizons Tracker

That’s the finding of research from INSEAD that has informed a new guide to B2B digital transformation. The researchers conducted interviews with around 1,000 transformation leaders, with 20 detailed case studies produced of digital transformation in the B2B space. This typically involves profiling, segmenting, and journey mapping.

B2B 143
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Lisa Hershman: An interview by Bob Morris

First Friday Book Synopsis

Lisa Hershman is a seasoned business professional and author, who brings a wealth of real-world experience and an innovative style to her position at Hammer and Company. Prior to joining Hammer and Company, she served as Corporate Senior Vice President of Operational Excellence at Avnet, Inc.,

Hammer 80
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Start Your Own Business Online

Strategy Driven

Passion, coupled with innovative problem-solving, could beat all obstacles blocking your digital journey! Your customers won’t consider the magnitude of your operations when going through your website. This is one reason why 64% of the B2B marketers outsource their demanding copy needs. Write a stellar copy.

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What To Do When Your Startup Is Flatlining

The Horizons Tracker

In my experience as co-founder of Capita Scaling Partner, it has been my mission to save tech start-ups from flatlining and put them on a path of extreme growth – adding business sense to tech innovations. In this article, I’ll share those lessons and hopefully give helpful insight on how to keep your company off the operating table.

Price 77
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How Advanced Analytics Is Changing B2B Selling

Harvard Business Review

From targeted online advertising to more precise recommendation engines, consumer markets are bursting with innovation around machine learning and advanced analytics. A growing number of B2B companies are using data and analytics to add services that bring new elements of value to customers, and in some cases new sources of revenue.

B2B 8
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Only they have the bird’s eye view of the operations. The following is a guest post by Adrian Davis. Your CRM should span departments, and will hopefully unite them better in your customer service values.

Strategy 248
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Only they have the bird’s eye view of the operations. The following is a guest piece by Adrian Davis. Your CRM should span departments, and will hopefully unite them better in your customer service values.

Strategy 248