article thumbnail

3 Connections That Propel Every Great Leader

Lead Change Blog

When I got back to my hotel that night, I read some more about these trees. I expected the redwoods to have deep root systems, but they don’t. There are three connections I’ve found that propel every great leader in their career. The second connection to propel your career is with a community of peers. Your Community.

Mentor 306
article thumbnail

Balance: The Business—Life Connection

Leading Blog

Cusumano reflects on his five careers as the lead singer of a rock band, an Exxon research scientist and executive, a Silicon Valley entrepreneur, a filmmaker and a luxury hotel owner. Inspired Leadership is not a model, or a formula, or a system, or a process. In Balance , James A.

Hotels 283
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are You Struggling to Lead Change? Try This

Frank Sonnenberg Online

For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads. Then on the third night, we checked into yet another Howard Johnson hotel. The trip seemed to be going well.

Hotels 124
article thumbnail

10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. An employee in great service culture such as predominates at Nordstrom or Zappos or the Ritz-Carlton Hotel Company is expected to take positive, creative action on behalf of others.

Airlines 108
article thumbnail

What I Learned from a Near-Death Experience

Marshall Goldsmith

The pilot immediately came on the speaker system and announced, “We have a minor problem. The plane landed safely (believe me, I thanked the pilot and crew) and when I got to my hotel room, the first thing I did was write gushy, mushy thank you notes to at least 50 people who had helped me in my life. The landing gear isn’t working.

Letter 70
article thumbnail

How to Get the Most Benefit from an Executive Development Program

Great Leadership By Dan

It will help prepare you before the program, and give you a support system after the program. They get tons more out of the program, and their careers don’t fall apart while they are off the grid. It’s a shame to go to a new city and spend the entire time in a hotel or conference center. Maintain your energy level.

Execution 231
article thumbnail

From CEO to Novelist: Not without Perseverance

In the CEO Afterlife

For John Richard Bell it was a bizarre change in career direction. The quintessential CEO has all the support systems. During his years as a consultant, on airplanes and in hotel rooms he wrote the story of his father-in-law, who piloted a Luftwaffe bomber over the Soviet Union in 1941. POW camp full of homicidal Nazis.

CEO 100