Modern Servant Leader

DECEMBER 30, 2022

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry.

Airlines 188

Airlines Leadership Short-term Long-term 188

N2Growth Blog

OCTOBER 25, 2021

Vrio Corp has been committed to following market trends and increasing its value proposition through transformation: investing in technology and content aligned with the consumers’ habits, emphasizing the next generation. Daniel Roldán Chiffoleau is the Chief Transformation Officer at DirecTV Latin America (Vrio Corp.),

CTO 389

CTO Shaw Short-term Agility 389

Strategy Driven

JANUARY 3, 2022

Janet Dell is President and COO of Freeman, where she leads all Freeman business operations across the globe. Before Freeman, Janet served as CEO of Marsh ClearSight, a global leader in risk, safety, and claims management software. During her tenure as Marsh Global Sales COO, the company’s annual new sales topped more than $1.2

COO 130

COO Supply Chain Globalization Learning-by-Doing 130

Modern Servant Leader

DECEMBER 30, 2022

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology This was the main root of their problem. Failing technology. The reason for this vast difference in recovery?

Airlines 130

Airlines Leadership Short-term Long-term 130

Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. They run business units and geographic regions.

Self-aware 83

Self-aware Leadership COO Influence 83

HR Digest

APRIL 10, 2024

To name a few programs which complement our ongoing Blackstone Curriculum: New Hires: Beyond traditional orientation, all new employees hear from our Chairman, CEO and Co-Founder, Steve Schwarzman, and our President and COO, Jon Gray. Next, it’s imperative to follow the data and develop insights accordingly.

Human Resources 59

Human Resources Globalization Diversity Learning-by-Doing 59

Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. Simon Cooper, president and CEO of Ritz-Carlton, calls this “scriptless service”. Becoming CEO is not a coronation, it’s a promotion. And CEOs can’t do everything.

Leadership 281

Leadership Simon Cooper Gordon 281

Skip Prichard

FEBRUARY 5, 2020

Excerpted with permission from TEAMS UNLEASHED: how to Release the Power and Human Potential of Work Teams (Nicholas Brealey, 2019) by Phillip Sandahl, bestselling author of Co-Active Coaching and the CEO of Team Coaching International and Founding Partner, COO of TCI, Alexis Phillips. How to Coach Virtual Teams. Phillip Sandahl.

Team 111

Team Succession COO Technology 111

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 12

COO Sample Telecommunications Automotive 12

Mills Scofield

FEBRUARY 8, 2013

Thumbs Up From the CEO. The team was excited by a thumbs up from our CEO, Joel Basgall -- although he did offer some ideas on making the program more manageable. Ken Pedersen, COO. Joel Basgall, CEO. From here, we identified the key activities and challenges faced in each area. Michael Klynstra, Marketing Director.

Ryan 130

Ryan PR Project B2B 130

Marshall Goldsmith

FEBRUARY 8, 2018

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Alan Mulally – Former CEO, Ford and Boeing Commercial Aircraft. CEO Magazine – CEO of the Year. Authority on new technology and communication. Non-profit CEOs. Former CEO, Covestor and CircleLending.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

N2Growth Blog

MARCH 23, 2010

Oh, and by the way…if you’re a CEO you better have a very clear understanding of what your customers are experiencing at every level of interaction across your enterprise. Great CEOs personally experience their business as a consistent consumer of its services. Richard Branson is a frequent passenger on Virgin flights.

Blog 273

Blog CRM Management Brand 273

Strategy Driven

MAY 13, 2016

A shockingly large percentage of startups fail because they fall in love with their technology or innovation and miss the fact that it doesn’t solve a problem for the customers described in Question 2. Before that, he was the COO of ReadWriteWeb, one of the most influential sites about the future of technology and innovation.

Venture Capitalist 50

Venture Capitalist Critical Success Factor Entrepreneur COO 50

The Idolbuster

OCTOBER 23, 2012

Lobo, the high integrity executive we met in Chapter 4 who was demoted after a year as COO, even though from an objective standpoint the company met an aggressive set of revenue and product launch targets. When Harry described himself as exhausted, I asked if the CEO pressured him by calling him at home.

Stress 40

Stress COO Loyalty CEO 40

Women on Business

JANUARY 17, 2011

CEO, CMO, COO, CIO, CFO, etc.), Furthermore, of the 535 highest paid and most senior positions at those companies, only 5.8% are held by women (down from 6.9% in the prior year). One more disheartening statistic shows that only 26% of those companies have at least one woman in an executive officer’s position (e.g.,

Press Release 113

Press Release Discount PR Directory 113

The Idolbuster

OCTOBER 22, 2012

Wolf explained why he could not change the culture of Goldman Sachs if he became CEO. Prior to his current (and second) stint as CEO, Harry was the Chief Operating Officer (COO) of a technology company in Silicon Valley I’ll call “ScorpCo*”. .”

Chief Operating Officer 40

Chief Operating Officer COO Short-term Long-term 40

N2Growth Blog

DECEMBER 7, 2010

This is simply due to the fact that more people want to hear what a high profile CEO or entrepreneur has to say. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 298

Blog Content Media Brand 298

Modern Servant Leader

JANUARY 15, 2015

11 2,410 220 2,346 Brian Tracy Personal Development Professional Speaker, Author, Success Expert, CEO of Brian Tracy International¬ô 12 254,000 20,600 1,064,000 Charles Duhigg Personal Development New York Times reporter ([link] ) and author of The Power of Habit ([link] ). Former chief evangelist of Apple. Who Are You Serving?

Leadership 100

Leadership Executive Coaching Goleman Emotional Intelligence 100

Harvard Business Review

DECEMBER 26, 2014

When looking to hire a new CEO, corporate boards of directors are increasingly bypassing C-level executives and appointing less seasoned leaders. Some recent CEO appointments in these industries include Yahoo!’s Through this effort, we have observed certain characteristics of this emerging trend. Paul Raines.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

AUGUST 30, 2017

This week Uber took a major step toward righting the ship with the choice of Dara Khosrowshahi as its new CEO. This work underlines how, to succeed, the new Uber CEO must move quickly to win at both the inner and outer games of growth. Win at the Inner Game: Rid the Company of Barriers to Growth.

CEO 12

CEO IPO Energy COO 12

Roundtable Talk

NOVEMBER 17, 2010

Headlined by Malcolm Gladwell (Outliers, Tipping Point) and joined by Simon Sinek (Start with Why?) – who stole the show, Mitch Joel (Six Pixels of Separation), Nilofer Merchant (Rubicon Consulting), and Michael Eisner (former CEO of Disney), the day showcased some amazing ideas, great presenters and inspiration to spare. Ctrl.Alt.Del.

Management 48

Management Simon COO Blog 48

Harvard Business Review

NOVEMBER 9, 2017

That’s why, after years of operating without support staff (it’s been just me and my COO), I’ve recently hired a 24-year-old, Morgan, and given him the title of Director of Execution and Evolution. Stop playing catch-up with technology. I told him his job is to help me grow my business and my mind.

CEO 8

CEO COO Learning-by-Doing Trends 8

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

MAY 3, 2017

That the CHRO role, although at first it may look career limiting, can have more impact than any other position reporting to the CEO? We interviewed search professionals, CEOs, and CHROs with nontraditional backgrounds to find out what happens when business leaders outside of HR move into the role. That’s precisely what we found.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

MAY 26, 2011

Christine Lagarde, French finance minister, said that digital technologies would drive 5.5% John Donahue, eBay CEO: 17,000 people are employed by eBay but 1.3 Groupon CEO Andrew Mason says that Groupon empowers local small business owners. The human side is critical to the use of technology. million earn a living from it.

McKinsey 16

McKinsey COO Technology CEO 16

Harvard Business Review

JANUARY 19, 2018

So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. Wilson went on to be COO of The Gap Inc. The latter was a capable strategist with relevant insight into digital technologies — the most pressing strategic issue for the company at that time.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 25, 2018

The term “frictionless commerce” is widely used to describe how digital technologies are blending product purchases seamlessly into consumers’ daily lives. For the past century or more, technology has greatly empowered brands by connecting them with consumers on a mass scale. Image Source/Getty Images.

Disintermediation 8

Disintermediation Mass Marketing Retail Brand 8

Harvard Business Review

SEPTEMBER 13, 2012

Lines of business are now getting their own official technology budgets for non-standard software products. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be. Shadow IT has been freshly-labeled "departmental IT.".

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 11, 2013

Another ousted from the CEO role by a co-founder, former boss, and seed investor. That founder himself booted from the CEO role later on by VCs, only to watch the company’s initial CEO return to the day-to-day operations alongside yet another chief executive, who joined well after the founding. Sound like anyone you know?

Succession 8

Succession Leadership CEO COO 8

Harvard Business Review

AUGUST 2, 2013

By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services. Still others move on to business roles including CEO.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

SEPTEMBER 23, 2014

In most cases today, the CAO doesn’t report directly to the CEO, but to another member of the C-suite. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. Information & technology Leadership'

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

FEBRUARY 16, 2018

For example, with Stephen Dewitt, the CEO, she talked about the company’s vision. With Jeff Wald, the president and COO, an analytic thinker, she started with the metrics. George Gallegos, CEO of Jitterbit, the data integration software provider based in Oakland, California, is not a top-down leader.

Influence 19

Influence How To Case Study Learning-by-Doing 19

Harvard Business Review

MAY 2, 2017

Former Ogilvy CEO Charlotte Beers was famous for saying, “Collaboration is highly overrated when you don’t have the right thing to do.” I never realized that we have behavioral economists on staff who can apply psychological and cognitive research to help clients with technology implementation projects.

Chief Operating Officer 11

Chief Operating Officer Consensus How To Project 11

Harvard Business Review

MAY 17, 2011

Since then, using the Net and social networking technologies such as Twitter and Facebook, people in their 20s and 30s have been collecting and disseminating valuable data; collaborating with others they have never met; and creating rescue projects on the fly as well as garnering resources for them.

Crisis 14

Crisis COO Chemicals Transportation 14

Harvard Business Review

MAY 24, 2013

With former CEO A.G. If the current CEO is under attack, that becomes a distraction for the company and makes it harder to execute or gain credibility with certain stakeholders. Appointing a new CEO buys everyone time, and thus quiets the noise for a while. She holds the Ernest L. But note how P&G did it. Asking A.G.

P&L 8

P&L Restructuring Price CEO 8

Harvard Business Review

MARCH 14, 2014

Watch Your Mouth Sheryl Sandberg and Anna Maria Chávez on 'Bossy,' the Other B-word The Wall Street Journal Facebook COO Sheryl Sandberg and her Lean In organization want to ban the word "bossy" when it''s used to describe assertive girls and women. Crisis management Information & technology Technology'

McGregor 8

McGregor Information Technology Crisis Management COO 8

Harvard Business Review

JUNE 18, 2013

The National Institute of Standards and Technology (NIST) wants a preliminary framework in place by the end of this summer, with a final set of guidelines ready to go in February 2014. Government Information & technology Risk management' The response to today''s cyber threats can''t be limited to Washington.

Cooper 8

Cooper CIO Risk Management Telecommunications 8