Harvard Business Review

SEPTEMBER 2, 2013

The technology community has become accustomed to Musk pushing the boundaries. On one side is the frontier economy, populated by highly skilled engineers pushing the boundaries of technology, and investors making highly risky bets on which new fields will take off. There are exceptions, of course, like mobile technology.

Marketing 8

Marketing Transportation Disruptive Innovation Telecommunications 8

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. According to Scott Berns, CenturyLink’s Director of Marketing Operations, the company has approximately 1,600 sales people, and the Angie pilot started with four of them.

Marketing 8

Marketing Tools Follow-up Telecommunications 8

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Many British firms have been slow to recognize the direct correlation between corporate empathy and growth and productivity. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

APRIL 16, 2015

Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. Over ensuing decades, the company expanded into an ever-more-bewildering array of product categories. Despite a record of success that is the envy of many a corporate chieftain (41% market share globally?

Telecommunications 8

Telecommunications Crisis Committee Marketing 8

Harvard Business Review

AUGUST 9, 2013

To date, the trend has been associated with fairly standard products, such as customer relationship management software, web servers, or SQL databases, but the theory of the innovator''s dilemma suggests that it will most likely move up the stack in the future. IT management Information & technology Technology'

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

MARCH 6, 2018

But as global technology brands penetrate African economies, it is becoming evident that most local startups are experiencing new levels of competition, which could potentially disrupt their operations. Across African markets, information and communication technology (ICT) is facilitating the process of socioeconomic developments.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

MAY 27, 2014

in the most radical technologies. Much German innovation involves infusing old products and processes with new ideas and capabilities or recombining elements of old, stagnant sectors into new, vibrant ones. Germany is better at sustaining employment growth and productivity, while expanding citizens’ real incomes.

Innovation 15

Innovation GDP Telecommunications Industry 15

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 14

Competitive Advantage Leadership Telecommunications Talent Management 14

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Most still put marketing managers in nice cars to look for clients.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. At other accounts, prospective buyers weren't experienced with purchasing products. Internal Sale.

Telecommunications 16

Telecommunications CRM Price Long-term 16

Harvard Business Review

NOVEMBER 22, 2016

As a result, USAA outperforms most competitors in the number of products held by its customers. In the past, marketers have struggled to deliver the higher response rates they need from existing customers — a smaller group than potential new customers. USAA is something of an exception, though. Take a balance-sheet view.

Insurance 8

Insurance P&L Telecommunications CRM 8

Harvard Business Review

MARCH 2, 2015

The Federal Trade Commission and National Telecommunications and Information Administration have also expressed concerns about consumer privacy, as have PwC and the Wall Street Journal. Chief among these, in my mind, is the threat to free market competition. The search market is a perfect example of data as an unfair barrier-to-entry.

Telecommunications 8

Telecommunications Engineering McKinsey Library 8

Harvard Business Review

NOVEMBER 1, 2012

Then I read Clay Christensen and Joe Bower's 1995 article "Disruptive Technologies: Catching the Wave" in HBR. They listen to their best customers — something we did religiously at Medtronic — making increasingly complex products to meet those customers' most sophisticated needs.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

FEBRUARY 4, 2011

The conventional wisdom is that innovations originate in rich countries and the resulting products are sold horizontally in other developed countries and then sent downhill to developing countries. and Germany the richest and most technologically advanced nations in the world? After all, aren't developed nations such as the U.S.

Innovation 14

Innovation Telecommunications Globalization GDP 14

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

JULY 16, 2013

And 43% cited technology expertise, HR-talent management, international-global expertise, and succession planning as the skills missing most on their boards. The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

AUGUST 13, 2015

Businesses like Facebook are filling an internet access gap in emerging markets that others, including the public sector, may simply never be able to address. Despite having 200 million internet users at the end of 2014, India is not even among the top 10 e-commerce markets in the world, according to a recent eMarketer report.

Telecommunications 8

Telecommunications Marketing Wireless McKinsey 8

Harvard Business Review

APRIL 6, 2016

For instance, the cost of building and equipping a leading-edge semiconductor fab has climbed to $7 billion, as the technology required to make more advanced chips is getting more complex. This is the virtual network operator (VNO) model used by the telecommunications sector. Model 3: Joint venture of similar assets.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

AUGUST 27, 2012

The fact of the matter is that periodically, technologies or business model innovations allow start-ups to enter industries offering services that are generally cheaper and more accessible, but of far lower quality. As the oligopolies of the old are toppled, an entirely new ecosystem may rise up in its place.

Rogers 14

Rogers Telecommunications Disruptive Innovation Innovation 14

Harvard Business Review

MARCH 12, 2012

Increasingly, Western companies are developing products in countries like China and India, and then distributing them globally. For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. Deere now uses Krish-style features in products sold all over the world.

Glocalization 10

Glocalization Mass Marketing P&L Globalization 10

Harvard Business Review

AUGUST 22, 2012

When you're in this situation, avoid the six common mistakes most salespeople make: They use truisms : They believe their company's own marketing pitch, which makes claims that are not considered entirely true by the listener. My name is Luke Skywalker and I'm a sales rep [demeans salesperson] for XYZ Technologies. Hello, Norman.

CIO 15

CIO Chief Information Officer Outsourcing Telecommunications 15

Harvard Business Review

JANUARY 7, 2013

In business today, "user experience" (or UX) has come to represent all of the qualities of a product or service that make it relevant or meaningful to an end-user — everything from its look and feel design to how it responds when users interact with it, to the way it fits into people's daily lives. Just look at the. $1

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

FEBRUARY 2, 2015

This is the kind of technology—and the type of firm—that will make renewable energy more efficient and more cost-effective. Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support. They employ 12.3

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

JANUARY 26, 2017

Companies fail to get the most out of the $12 billion a year they spend on sales enablement tools and the billions more on CRM technology. And hiring the right candidates also becomes a problem, especially as new buying processes, driven by online technologies, reshape selling tasks.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JULY 17, 2015

To many bystanders, the dichotomy of watching the greatest number of big-budget quality productions being created at the very same time as pundits prognosticate the death of cable, satellite, and broadcast networks makes the off-screen drama as compelling as anything happening on-screen. Megamergers won’t solve for this disruption.

Video 8

Video Telecommunications Early Adopters Advertising 8

Harvard Business Review

NOVEMBER 9, 2011

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 11

COO Sample Telecommunications Automotive 11

Marshall Goldsmith

OCTOBER 14, 2013

Over the past several years a major shift in customer behavior has reshaped the nature of many markets and is leading to profound changes in how companies attempt to serve those markets. More and more business customers have quit buying stand-alone products and have started buying integrated solutions.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. It started life as an ironworks company, pursued vertical integration by entering coal, eventually moved into pressed steel wheels before diversifying into front wheel drive technology and beyond.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Ndubuisi Ekekwe is a founder of the non-profit African Institution of Technology. No ad hominem attacks.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

APRIL 18, 2011

The sad but simple truth was that Cisco — arguably the world's premier internet network technology company — didn't deliver a Wi-Fi-enabled device. The company knew digital devices were all becoming telecommunications tools. The proof is Cisco's own 2009 new product promise. Technology couldn't have been the issue.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

OCTOBER 28, 2013

The only sure thing, especially when it comes to technology, is continuous discontinuity. How can you build your organization’s ability to sense and respond to rapid improvements in technology? Consider General Motors, which is looking to Silicon Valley for innovative ideas and technology that could give it a competitive edge.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. At other accounts, prospective buyers weren't experienced with purchasing products. Internal Sale.

Telecommunications 9

Telecommunications CRM Price Long-term 9

Harvard Business Review

NOVEMBER 22, 2010

The article shows how the Dutch firm AkzoNobel is growing in China, particularly through products that help customers reduce environmental footprint in the shipping and building sectors. The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad. In the U.S.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. A fast-track CEO succession should be the product of a deliberate strategy, not of desperation.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

MAY 16, 2011

True collaboration always has open-ended elements — ranging from precisely how new innovations will be implemented, to how products will fare in the market, and even to what priorities partners will pursue in the face of changes in the environment. Google uses a different approach to working with multiple external parties.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

MARCH 12, 2012

In this stressful market, with no guarantees of pensions or government safety nets taking care of us in our later years, and so with a need for all of us to keep productively working as long as possible, there are a few basic things I might suggest to help you cope. It's to play the hand you've been dealt as best you can.

COO 13

COO Chief Financial Officer Telecommunications Technology 13