Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Great Leadership By Dan

JUNE 16, 2012

Similarly, in today’s business climate, economic asteroid hits are becoming more frequent, forcing organizations to embrace matrix operating models that enable vital adaptability, flexibility and the capacity to rapidly assimilate new ideas. Less than one third (31 percent) of individuals were found to hold strong conflict-management skills.

Environment 250

Environment Self-aware Leadership Emotional Intelligence 250

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Set an example for self-care and managing priorities. And, what is the effect on the least privileged in society?

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Coaching Tip

OCTOBER 28, 2015

One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies. This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong.

Health Care 70

Health Care Management Airlines Long-term 70

Leading Blog

JANUARY 14, 2019

I N AN IBM global survey of CEOs, the overwhelming consensus was that more than rigor, management discipline, integrity or even vision, successfully navigating an increasing complex world will require creativity. As a result, they are viewed as having less leadership potential. And there seems to be a stigma surrounding creative types.

Creativity 267

Creativity Benchmarking Learning-by-Doing Construction 267

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Lead Change Blog

JULY 17, 2015

When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” When Marriott managers tell stories of founder J. Leadership connections are similar to electrical connections. We can do the paperwork later.”.

Airlines 150

Airlines CEO Storytelling Learning-by-Doing 150

HR Digest

NOVEMBER 17, 2018

Generally, most jobs are performed by employees who operate the machines, run business models and design new corporate procedures. With this knowledge, top managers seek ways to improve their employees’ productivity for business stability. This truly is the baseline for every productivity management.

Productivity 69

Productivity Products Metrics Micromanagement 69

Tanveer Naseer

SEPTEMBER 17, 2013

The idea of what we focus on was one of the central themes of my talk on what leaders need to address in terms of managing the various challenges their organization faces or will face going forward. That this is something that only we could do.

Organization 264

Organization Conference Audience Globalization 264

In the CEO Afterlife

SEPTEMBER 8, 2015

Moving on your instincts is not seat-of-the-pants leadership. When I was a CMO and CEO, I operated with an entrepreneurial mindset that required taking decisions as early as possible. Not everyone or every organization can, or should operate this way. Leaders and managers who work in these industries need all of the information.

Power 100

Power Competitive Advantage Airlines Information 100

Leading Blog

OCTOBER 24, 2011

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. 10X Leadership Behaviors. They zoom-in and zoom out to manage risk and recognize luck. 20-Mile March: This is the discipline to stay the course in both good times and bad.

Contingency Plans 278

Contingency Plans Collins Creativity Airlines 278

CO2

DECEMBER 19, 2012

During a period in the late 1990′s, Korean Air had more plane crashes than any other airline in the world. Co-pilots were often not involved in flight operations during critical phases of the flight because the pilot was more senior and didn’t “require” the assistance of the co-pilot. Becoming a Leader (Part 2).

Emotional Intelligence 102

Emotional Intelligence Self-aware Airlines Insurance 102

HR Digest

OCTOBER 17, 2020

Management gurus are seeking to provide clarity, stability, direction to their employees and customers. These key areas include: Manage operations with minimal loss and disruption to daily business flow. Establishing an incident management plan to ensure a safe working environment for their customers and employees.

Short-term 59

Short-term Committee Incentives Long-term 59

Surviving Leadership

JUNE 29, 2017

Whether or not you personally like Southwest Airlines (and I love them, so there), you can’t argue with their success in a tough industry. And they attribute it to their “culture” – from how they operate, to how they hire, to how they make, spend, and save money.

Human Resources 70

Human Resources Diversity Airlines Learning-by-Doing 70

Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines. In the U.S., This issue can become a major performance barrier.

Industry 267

Industry Stage-Gate Organization Company 267

Coaching Tip

DECEMBER 27, 2012

The new business paradigm is rooted in four key pillars: higher purpose, stakeholder integration, conscious culture and management, and conscious leadership. SouthWest Airlines has brought the freedom to fly to ordinary people through lower priced airfares and efficient operations. Becoming Conscious Leaders.

Emotional Intelligence 84

Emotional Intelligence Short-term Long-term Price 84

HR Digest

OCTOBER 17, 2020

Management gurus are seeking to provide clarity, stability, direction to their employees and customers. These key areas include: Manage operations with minimal loss and disruption to daily business flow. Establishing an incident management plan to ensure a safe working environment for their customers and employees.

Short-term 52

Short-term Committee Incentives Long-term 52

CO2

JUNE 17, 2013

Before long, you were promoted to a management position. The airline industry has found, for instance, that under stressful conditions pilots who go into command-and-control mode have a higher failure rate than those who ask for feedback from their crew before making any decisions. Leading Others Teamwork at Work'

Charisma 129

Charisma Teamwork Class Airlines 129

Strategy Driven

NOVEMBER 27, 2013

They want to operate where they are most comfortable. Here are 4 ways you can set boundaries: Manage Your Time. All airlines are the same, except for their people. Practices for Professionals business leadership business management corporate culture employee engagement management and leadership strategydriven Van Moody'

Competitive Advantage 58

Competitive Advantage Bottom-up Airlines Project 58

Tanveer Naseer

AUGUST 23, 2011

A few weeks ago, I wrote a piece about the importance of leaders taking time off work and going on vacation, a piece which I’m happy to share has been picked up by the American Management Association (AMA) and is now featured on their website. What changes should we make in the upcoming months to ensure we stay on target?

Review 191

Review Goal Course Learning-by-Doing 191

Next Level Blog

JULY 14, 2010

Doing so abdicates all control of the trip to the airlines. Take A Look Leadership Lessons Podcast Leadership Lessons Podcasts : Scott Eblin, executive coach, speaker and author of The Next Level: What Insiders Know About Executive Success, 2nd Edition , talks with top business and organizational leaders. Click Here.

Travel 232

Travel Blog Executive Coaching Learning-by-Doing 232

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. It told how American Airlines and others had introduced systems to help their customers choose their products and services.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

HR Digest

OCTOBER 6, 2018

Train Employees for Management & Additional Responsibilities. When you cross-train employees within a department, you provide them with the technical know-how to run day-to-day operations, allowing you to focus on ‘The Big Picture’ like communication, vision, and conflict resolution.

Learning Curve 40

Learning Curve Training Short-term Competitive Advantage 40

LDRLB

MAY 26, 2014

It’s not generally a technology problem; it’s a leadership problem. What we say is, long before Netflix showed up, long before any of these disruptives showed up, the leadership of these companies knows full well that there are technology disruptors that are on the horizon. That’s what happened, remember, in the airline industry.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. What then were the leadership characteristics that separated the winning leaders from their industry peers? Empirical Creativity.

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists. The implication?

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Skip Prichard

OCTOBER 21, 2019

Oleg is a thought leader, author, business educator and consultant with over 25 years of experience operating businesses and consulting Fortune 500. Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. Leadership is not a dictatorship. Leadership is an art.

Leadership 94

Leadership Diversity Learning-by-Doing Licensing 94

Frank Sonnenberg Online

JUNE 21, 2021

The truth is that many change-management efforts fail simply because the vital human component is underappreciated, when in fact it is at the heart of change. The enemy is poor management of change.” This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. Change is not the enemy.

Hotels 125

Hotels Stress Resistance Restructuring 125

Harvard Business Review

MAY 16, 2011

How you managed people there will not work here. Having led and managed people in eight countries across three continents, I have found the exact opposite to be true. Thus, great leadership looks the same wherever you are. Managers are encouraged to innovate. The quicker you figure out the differences, the better.".

Airlines 14

Airlines Mentor Environment Case Study 14

Harvard Business Review

NOVEMBER 17, 2015

Employee trust in management and commitment to the company have been in decline for decades. Only a minority of companies have managed to buck this decline and have built companies worthy of the human spirit. It takes a careful mix of mission, management, and culture. How do they do it? Sponsored by Citrix GoToMeeting.

Company 8

Company Teamwork Commitment Airlines 8

Harvard Business Review

APRIL 2, 2014

What qualities of culture and individual leadership allow some companies to endure where others crumble under the pressure? Good product managers are in continuous conversation with their customers. Take Southwest Airlines as an example. Other budget airlines like RyanAir and Easyjet offer similar competencies in Europe.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Strategy Driven

OCTOBER 21, 2011

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. Many major companies, such as Southwest Airlines, UPS, Chick-fil-A, Best Buy, Yum!

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. There is some tension in this independence, but with thoughtful management, we’ve been able to bring out best in both organizations. Buy-in from the Goliath’s top leadership was critical.

Health Care 8

Health Care Innovation Airlines Retail 8