Harvard Business Review

JUNE 8, 2018

The market caps of just four companies, Apple, Alphabet, Amazon, and Microsoft, now exceed $3 trillion. Their combined assets of $944 billion are an order of magnitude lower than the combined assets of $7,700 billion of the largest 3,177 companies in 1986, when the aggregate market capitalization reached $3 trillion for the first time.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

OCTOBER 3, 2018

About 30 minutes prior to her weekly one-on-one with the CEO, the chief marketing officer at a multibillion global financial services firm received a cryptic email from him with the subject line “The Trouble with CMOs.” Finally, the CMO began insisting that marketing deliver greater financial accountability.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

MARCH 15, 2016

This, in turn, is triggering a shift in the perceived role of the CFO — from bean counters to planters of seed corn. Redefining the CFO role. After all, it’s the CFO who typically sets expectations about growth to investors and then allocates resources to ensure their organizations deliver. Similarly, Corning Inc.

Short-term 8

Short-term Long-term CFO Wiseman 8

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.

Industry 10

Industry Short-term Planning Long-term 10

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

MAY 28, 2018

With a $25,000 personal investment and a small office in her home, she began aggregating sales leads and aggressively acquiring customers through very traditional marketing means — like yellow page advertisements. Data-Driven Marketing. It was 2001, and online advertising was at its nascent stage. The situation was untenable.

Retail 8

Retail Audience Budgeting Advertising 8

Harvard Business Review

MAY 28, 2018

Then a new CFO joined the company: Masashi Oka, a financial industry veteran who had played a key role in transforming Mitsubishi UFJ Financial Group-owned Union Bank in the US. ” The company took note and duly committed to reducing costs at a rate exceeding market contraction. What he heard was uncomfortable.

Company 8

Company ROIC CFO Restructuring 8

Harvard Business Review

MAY 3, 2017

Rick Jensen, who left a big job in marketing to become SVP, Chief Talent Officer at Intuit, recalled a lesson he learned in marketing: “Fall in love with the problem.” “I was surprised by how much I personally enjoyed running the HR function versus taking on a CFO role,” said Reses.

Quinn 11

Quinn Execution CFO Forrester 11

Harvard Business Review

AUGUST 15, 2013

For a brief period, as they were being built into the infrastructure of commerce, all these technologies opened opportunities for forward-looking companies to gain real advantages. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. IT isn''t somebody else''s job, it''s ultimately theirs.

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

AUGUST 30, 2017

Since its founding just eight years ago, Uber has become one of the best-known brands in the world, has presence in over 80 countries, has market share reported at 77% in its core U.S. The history of internet-based technology platform businesses shows that in the growth phase, rapid losses of position are possible.

CEO 12

CEO IPO Energy COO 12

Harvard Business Review

FEBRUARY 26, 2016

Sensors, the cloud, mobile and broadband wireless, and other such technologies are increasing the flow of digitized information exponentially. The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. This is not guesswork. Make the tough calls on people.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

DECEMBER 28, 2016

Virtually every 21 st century business scandal is reducible to a morality tale of a technology that allows us to do things we couldn’t before, coupled with major institutional failures that were enabled by failures of omission and commission of corporate leaders. These lessons are valuable, but incomplete for today’s world.

Ethics 8

Ethics CFO Technology Learning-by-Doing 8

Harvard Business Review

OCTOBER 15, 2013

It was the first time a vice chair would be based in an emerging market. As Keith Sherin, then GE’s CFO put it, “This is where the growth is. Today most if not all industries are impacted by digitization—mobile technology, big data, and the like. We are shifting our center of gravity.” Don’t delegate them away.

P&L 8

P&L Fixed Assets Charan Delegation 8

Harvard Business Review

AUGUST 28, 2012

While business markets are obviously different from societies in many ways, they share more things in common, especially in today's networked world. Many companies, dipping their toes into social media and Web marketing, try to engage with bloggers who've built up audiences and exert influence over their buying decisions.

How To 11

How To Chief Technology Officer Audience Banking 11

Harvard Business Review

JANUARY 28, 2015

Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. For further convincing, see the HBR article, “ The Truth About Customer Experience.”) But getting it right pays off.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

OCTOBER 30, 2017

In his Harvard Business Review article summing up his tenure, Immelt recalls that the two things that influenced him most were Marc Andreessen’s 2011 Wall Street Journal article “ Why Software Is Eating the World ” and Eric Ries’s book The Lean Startup. He doubled GE’s investment in R&D.

Ries 8

Ries Long-term Short-term Price 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” Insight Center. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Stemberg turned to Basil Anderson, who had tackled similar challenges as CFO of Campbell Soup and Scott Paper. Like Wilson, Anderson was able to lead the senior team.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 23, 2018

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

MAY 5, 2016

Some localities had bought lights but failed to fully utilize the accompanying technology, which meant they couldn’t service them properly or achieve the hoped-for energy savings. It would position Lumiscape’s technology platform for growth as the smart-cities movement showed signs of taking off. But not here , he thought.

Case Study 8

Case Study Business Model CFO Software 8

Harvard Business Review

MARCH 9, 2017

The new trainee could have done a first draft of the marketing summary; the groceries could have come from an Amazon standing order. The same kind of technologies that enable you to compete at work — the calendars, the shared work tools — should be used at home.

Stress 13

Stress Long-term Short-term Contingency Plans 13

Harvard Business Review

MAY 30, 2016

As the CFO of Macy’s put it recently, “ “We’re frankly scratching our heads.” Creative retailers are using the new technologies to innovate just about everything stores do from managing inventory, to marketing, to getting paid. ” But it’s not happening as pundits predicted.

Retail 8

Retail Real Estate B2B CFO 8

Harvard Business Review

AUGUST 22, 2014

Desai is a professor at Harvard Business School and Harvard Law School who has done a lot of research on corporate taxes, and wrote the July-August 2012 HBR article “ A Better Way to Tax U.S. Mihir, you wrote an article for HBR a couple years ago on how to fix the U.S. Businesses.” Personally I think that would solve the problem.

Globalization 8

Globalization CEO System Offshoring 8

Harvard Business Review

JULY 14, 2017

Sponsored by DXC Technology. A platform connects providers and users in a multisided market. A platform can be a business platform (a multisided market), a software platform (a cloud-based subscription service), or an engagement platform, (a user-generated community). Insight Center. Crossing the Digital Divide.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JULY 27, 2015

So what you see is that criminals are going after health records because on the black market they can probably sell a health record of a person for about $50. If they only steal credit card data or a social security number, they might be able to sell that on the black market for $1. And then finally, Board-level involvement.

Health Care 8

Health Care Hedge Banking Training 8

Harvard Business Review

AUGUST 1, 2017

Sponsored by DXC Technology. They treat recommendation engines more as e-commerce sales and marketing gimmicks — another feature to add to the site — than as crucial investments in virtuous cycle platforms. Insight Center. Crossing the Digital Divide. How the best companies get up to speed. ” So they did.

Engineering 8

Engineering Company White Paper Cooper 8

Harvard Business Review

MAY 26, 2017

A cybercriminal might impersonate a CFO or CEO, and then send an email to accounts payable asking for a wire transfer, or to HR requesting a dump of employee tax information. Workers at technology giants Facebook and Google — filled with tech-savvy people — fell for such a scam that almost cost them $100 million.

Supply Chain 8

Supply Chain System CFO Operations 8

Harvard Business Review

OCTOBER 10, 2016

The very idea of leading people in jobs is changing with the democratization of work and the continued advance of digital technology. Digital technology is increasing the complexity and options associated with this plurality of work. market partners to GE) can take advantage of the unique GE learning experience. Expert Coaching.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8