Build a Great Company Culture with Help from Technology

Harvard Business Review

And what happens as advances in technology constantly change how customers and employees expect to interact with your company? At the same time, we listen closely to our customers’ business challenges and successes — which in turn helps us change and grow.

Leadership in Cybersecurity

N2Growth Blog

Below is a list of security initiatives that a security leader would either manage or have parallel impact upon within a business: Data security. Business Continuity (BC). Today’s information security leaders are faced with: Technology aligned reporting structure.

Organizational Transformation Requires Leadership at all Levels

Great Leadership By Dan

Subramanian The Business Challenge The low success rate in organizational transformation and the organizational inability to positively move the dial on the success rate over the years is a strategic problem. Guest post from Satish P.

Tips For Running A More Efficient Business

Strategy Driven

The less time and energy you waste on a daily basis, the more smoothly your business will run and the more you’ll get done. Run a more efficient business when you pay attention to a few aspects in particular and are proactive about making changes to how you’re currently functioning.

11 Proven Ways to Turn Your Culture into a Culture of Innovation

the business, and ultimately contribute to the organization’s innovation. technology) you’ll need to get up and running • Real-world stories of companies proactively making cultural changes. words, actively encourage employees from all parts of the business to lean.

GC01: 6 Steps to Effective Gamification | with Kevin Werbach

Engaging Leader

Kevin Werbach is coauthor of For the Win: How Game Thinking Can Revolutionize Your Business. He is a professor at Wharton, one of the world’s top business schools, and he created the world’s first MBA course on gamification. Kevin is the founder of the Supernova Group, a technology analysis and consulting firm. He is considered a leading expert on emerging trends in communications and technology.

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The Power of an Enemy

In the CEO Afterlife

The late French author Andre Maurois once said, “Business is a combination of sport and war.” In business, your competitor is the enemy. From my experience, these six characteristics encapsulate the competitive business culture. I ’m an extremely competitive person.

Power 223

Personal Business Maturity

Great Leadership By Dan

Guest post from Jim DuBreuil: If you Google the term, “business maturity,” you will find lots of discussions about the emergence of social networks to drive new business. Personal business maturity cannot actually be taught, but it can certainly be learned.

What are the Best Collaboration Options for Modern Businesses?

Strategy Driven

As businesses increasingly move their operations to digital platforms, and in particular to cloud space, even the most traditional staples of running an organization are being improved by embracing technology. Try Dropbox for Business. Which tools does your business use?

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

 Michael recently attended the Business Growth Expo where Jack Santiago of Disney shed some light on their approach to people management and shares the key points he took away from Jack's presentation. 

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The Big Picture of Business – Doing Your Best Work on Deadlines: Mobilizing the Energy for Best Business Success

Strategy Driven

The Business Tree : Growth Strategies and Tactics for Surviving and Thriving. The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in. Running the business. Business development.

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Sometimes “Small Data” Is Enough to Create Smart Products

Harvard Business Review

When thinking about practical applications for artificial intelligence in your business, it’s easy to assume that you need vast amounts of data to get started. AI is a huge set of technologies, each with a specific, fine-tuned purpose. With the help of machines and advanced optical character recognition (OCR) technology , the USPS can now read and process 98% of all hand-addressed mail and 99.5% Sponsored by DXC Technology.


Bridging the Gap Between Marketing and IT

Harvard Business Review

The digital marketplace has created a business imperative that every company be — in some way — a technology company. Marketing executives are being tasked with leveraging technology to improve customer experience, drive client growth, and meet loyalty goals.

Collect Your Employees’ Data Without Invading Their Privacy

Harvard Business Review

Research shows that businesses using data-driven decision-making, predictive analytics, and big data are more competitive and have higher returns than businesses that don’t. The team that’s proposing the data analysis needs to have real power and motivation to change the business based on the findings. For one, legal departments can’t often approve a project without an objective. In a few cases, business objectives can’t be met with anonymous data.

What Makes Big Data Projects Succeed

Harvard Business Review

To help clear the air and foster a better understanding of what makes big data initiatives succeed, here are some of the key things I’ve learned from companies that are realizing substantial business value with their big data initiatives. Technology: The most popular misconception many organizations have is that big data projects are all about technologies that are specific to big data—Hadoop, Python, Pig, Hive, etc. Change management Information & technology Innovation

Exploit IT for Strategic Benefit

Harvard Business Review

IT leaders have long embraced the idea that the role of the IT unit, and of enterprise IT systems, is to enable business. If that''s the case, why would any company allow a business change initiative to fall short of its promised business benefits?

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Do You Have the IT For the Coming Digital Wave?

Harvard Business Review

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses.

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Four Ways to Scale Digital Capabilities on Your Team

Harvard Business Review

Make sure your guidelines align to business objectives. Bringing distributed groups up to speed with digital strategy puts you in the guidelines business. But these efforts deliver significantly higher value to the organization when the guidelines are tailored to specific business objectives with tangible examples, like “video of this length performs better for conversion” or “this social content strategy is more effective for sharing to this segment.”

3 Common Mistakes That Can Derail Your Team’s Predictive Analytics Efforts

Harvard Business Review

1) Don’t Fall for Buzzwords — Clarify Your Objective. As fashionable as it is, “data science” is not a business objective or a learning objective in and of itself. And the solution is a new way of business that integrates machine learning.

Social Pressure Is a Better Motivator Than Money

Harvard Business Review

If your business objectives aren't linked to employee compensation, it sends a strong message that they aren't a real priority, and motivation is adversely affected. When business objectives are linked to compensation, motivation to drive for results is rarely meaningfully enhanced.

Understanding Customers in the Solution Economy

Harvard Business Review

After all, who would not prefer a "solution" to their business problems rather than simply buying services and products? B2B customers regard a solution as something that helps their business. Technology can help here.

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Why Marketing Needs Closer Ties to IT

Harvard Business Review

As marketing continues to shift and improve, we’ve come to rely on IT to provide expertise on current technology and, perhaps more importantly, to provide a road map that shows where technology will lead, where integration is critical, and how to make the best use of increasingly sophisticated tools. IT needs to rely on the business to define a direction and establish clear objectives. Make IT your business partner.

Get More from Your Event Spending

Harvard Business Review

Event marketing is currently a very expensive and sloppy process in most firms because the relevant information is fragmented, difficult to assemble, and the “database” is often a pile of business cards. No technology can help managers who are unable or unwilling to set goals.

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Listen to Your Employees, Not Just Your Customers

Harvard Business Review

Reducing customer churn by even a small amount can add up to a lot in a subscription-based business. Companies that want the insights from linked systems can navigate the organizational complexities with these six steps: Align feedback systems around high-level business objectives.

Connecting Unemployed Youth with Organizations That Need Talent

Harvard Business Review

The trend sees big companies such as CVS Health, State Street, and American Express evolving small hiring programs for opportunity youth, driven by corporate social responsibility, into core business strategy (see our study “Hidden Talent: How Smart Companies Are Tapping into Unemployed Youth” ). relies on TWA to teach job readiness and life skills to teens and young adults from low-income communities while also generating proven talent pipeline and business benefits.

Research: Vague Feedback Is Holding Women Back

Harvard Business Review

When we analyzed a sample of performance evaluations of men and women across three high-tech companies and a professional services firm, we found that women consistently received less feedback tied to business outcomes. Set a goal to discuss three specific business outcomes with all employees.

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Harvard Business Review

Improving customer experience is often a top business priority, but what about employee experience? Most companies organize employees in standard groupings like job title, rank, department, business unit, or geography. Working through each stage and employee segment, we identified the gaps between the current experience and an experience that would address employees’ needs, cultivate the desired culture, and align with our business objectives and requirements.

What It Was Like to Be a Manager in Ukraine

Harvard Business Review

In my former position as Managing Director of Philip Morris Ukraine where I was based from January 2012 until February 2015, I was forced to see it as a business crisis that threatened our people, operations, and bottom line.

Why Your Social Media Metrics Are a Waste of Time

Harvard Business Review

Note the word "relevant," which refers to recurring sales in your core business. These metrics are valuable because they measure success at your core business. Figuring out whether a number is a vanity metric requires analysis of your particular business.

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Executives and Salespeople Are Misaligned — and the Effects Are Costly

Harvard Business Review

Companies fail to get the most out of the $12 billion a year they spend on sales enablement tools and the billions more on CRM technology. And hiring the right candidates also becomes a problem, especially as new buying processes, driven by online technologies, reshape selling tasks. This is often difficult because multiple stakeholders across functions must invest in a new approach while still meeting their own obligations to keep the current business running.

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The Case for Investing More in People

Harvard Business Review

For too long, business objectives and management philosophies have focused on efficiency over productivity. Robert Gordon, a macroeconomist at Northwestern University, has shown that periods of breakout productivity in the United States were not the result of capital deepening (applying more capital to each hour of labor), but of what economists call total factor productivity, a catch-all measure for the impact of technological innovation. Steven Moore for HBR.

The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Zeitgeist, German for "spirit of the time," is the complex interplay of economic, technological, political, and social forces that can determine which ideas will flop and which will fly in a particular moment. Pick an Apt Objective. Business writing Strategy

Software Asset Management: A New Defense Against Cybersecurity Threats - SPONSOR CONTENT FROM MICROSOFT

Harvard Business Review

By 2021, worldwide cybercrime damage is expected to reach $6 trillion— double what it cost businesses in 2015∗ Of course, companies cannot protect what they cannot manage. SAM is a set of proven processes that delivers a comprehensive view of an organization’s hardware and software inventory, usage, and risks, ultimately enabling organizations to regulate costs and resources, manage business and legal risks, and align IT investments with business needs.

Establish Expertise Inside Your Company

Harvard Business Review

You can coach others on writing better business memos even if you’re not Shakespeare, or lead an office running group even if you’re not Usain Bolt. if he hadn’t taken the time to show them how it was relevant to the company’s business objectives.

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Global Companies Need to Adopt Agile Pricing in Emerging Markets

Harvard Business Review

Pricing decisions tend to be made in regional or global headquarters in order to achieve global or at least regional consistency, but this can undermine business objectives when they do not consider local economic conditions and the prices offered by competitors. Their supply chain team offered to reformulate products using a different and cheaper technology, so that they could cut down on costs instead of having to raise prices substantially.

What to Do When Your Future Strategy Clashes with Your Present

Harvard Business Review

MedStar operated nine hospitals, but realized that its long-held objective of increasing revenue and profits at those venues was unsustainable, given the outcries over runaway medical costs. Connecting Three Different Business Portfolios.

New Lessons from Fighting an Ancient Disease

Harvard Business Review

We at Beckton, Dickinson saw the opportunity to marry public health and business objectives through our Global Health Initiative, which we established to find sustainable ways to fortify over-burdened and under-resourced health care systems in Africa, Asia, and Latin America. Three people die every minute from tuberculosis — a treatable and largely preventable disease. Resistant forms continue to thrive, and increased travel makes the global threat very real.

Managing People from 5 Generations

Harvard Business Review

Then “use that information to look critically at your human resources and business strategies. Reverse or reciprocal mentoring programs , which pair younger workers with seasoned executives to work on specific business objectives usually involving technology, are increasingly prevalent in many offices. The younger person — who grew up with the internet — teaches the older person about the power of social media to drive business results,” says Meister.