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How to Be a Better Team Leader: A Case Study

Let's Grow Leaders

Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. After all this was a recognition focus group for the top reps in this enormous call center. Several of whom were on the short-list to become team leaders.

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Navigating the Path: What Does a Chief People Officer Really Do?

N2Growth Blog

The CPO works closely with executive leadership, department heads, and HR teams to align these strategies with the organization’s goals and objectives. The CPO works closely with hiring managers and HR teams to create job descriptions, conduct interviews, and make informed selection decisions.

CPO 388
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Why Employee Engagement Is About More Than Just Metrics

HR Digest

When used together, they’ll give your HR team the context it needs to build an exceptional employee experience. Even with this quantitative data, your team hasn’t learned anything it didn’t already know. Focus Groups. 5 Ways to Collect Qualitative Data for Employee Engagement. Manager One-on-Ones. Exit Interviews.

Metrics 84
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New Leadership for a Changing Workforce

Great Leadership By Dan

Guest post from Warren Wright: If you’re hiring and leading a team of freshly-minted college graduates, you may be noticing some differences in their behavior and preferences compared to previous graduates. That’s because they’re from a new generation—we are calling them Second-Wave Millennials (Second-Wavers).

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Ola Snow on Building a Thriving Workforce

HR Digest

This is why my team and I have developed a comprehensive listening strategy to understand where our employees are in their lives and work journeys. Looking back on your career, what educational influence was the most important in enabling you to become a leader ? I was fortunate to grow up with an educational influence in my household.

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Are You Ready for Recovery?

Leading Blog

One way to devolve leadership in times of crisis is through the organization of a network of teams that can tackle discrete responsibilities and are empowered to communicate with each other to create a complete picture before coming to decisions. Such a leader will appreciate the level of thinking from empowered teams of experts.

McKinsey 294
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3 Ways to Avoid the Slippery Slope of Inconsistency

Let's Grow Leaders

In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Once your team is headed down a slippery slope, it’s darn impossible to get them moving uphill. In order to make this work, I need everyone staying true to our game plan.”