Lead Change Blog

MARCH 14, 2018

Are you a leader tasked with planning for routine operations along with the response when routines are disrupted in ways big or small? Get on the planning committee. My mom would probably have been a “three” under the Memorial “triage” system, at best a two. Planning is Impersonal. Become an advocate.

Contingency Plans 285

Contingency Plans Planning Crisis Committee 285

Strategy Driven

JANUARY 30, 2024

Support Local Charities and Nonprofits Charities and nonprofits operate with donations from other companies. Ensure equal hiring opportunity by setting up an unbiased interview and hiring committee. Finalize categories, shortlist the nominees, and create an unbiased jury to judge the entries.

Supply Chain 89

Supply Chain Ethics NGO Education 89

Next Level Blog

OCTOBER 12, 2021

The first thing to understand is that if you’re going for any job at the leader of leaders levels, your promotion is almost certainly going to be decided by a committee of executives in your organization. Your manager should be in a position to advocate for you but they’re not going to make the decision by themselves.

How To 130

How To Committee Human Resources Executive Coaching 130

Curious Cat

MARCH 10, 2015

Begin a system of employee feedback to all department leaders. Committee on the Future of the Department formed. Committee on the Future of the Department issues its report and the chief acts on the report. The QLC begins work on and solve the number-one problem identified by police officers: the existing promotional system.

Case Study 40

Case Study System Decentralization Management 40

Strategy Driven

JUNE 2, 2015

For nearly three decades, Ruth led the Institute of Nuclear Power Operations’ (INPO) Information Technology Division as Director, Computer Systems and Telecommunications and Director, Information Technology and Data Services. nuclear power industry which reduced costs with economies of scale, shared content, and secure student data.

Information Technology 50

Information Technology Telecommunications Committee Technology 50

Experience to Lead

AUGUST 25, 2022

This week, WDHB is on-location in beautiful Bordeaux partnering with the executive committee of a fast-growing Fortune 500 French Industrial Group. Unfortunately, the old ways of operating are never coming back, and innovation is required to move forward.

Uncertainty 52

Uncertainty Leadership Committee Innovation 52

The Practical Leader

MAY 10, 2023

The International Committee for the Study of Victimization looked at large groups of people who had experienced major traumatic events. Do we ultimately become better or bitter? Do we climb the leadership stairs to a higher state of awareness and appreciation, or do we slide down into the quagmire of hopelessness and despair?

Bottom-up 52

Bottom-up Committee Learning-by-Doing Follow-up 52

Strategy Driven

NOVEMBER 2, 2018

In an era that encompasses mistrust of business, uncertainties about the economy and growing disillusionments within society’s structure, it is vital for every organization to determine, analyze, fine-tune and communicate their value systems. Corporate Responsibility is more than just a statement that a committee whips together.

Ethics 51

Ethics Mission Statement Strategic Planning Benchmarking 51

CEO Blog

MAY 3, 2011

The other day I sat in on a committee meeting of a charitable foundation. The committee was a revolving door of ideas and change without giving any one idea a chance to succeed. The committee was stagnant and making no measurable impact on the charity they were charged with improving. Choose your change with care.

Succession 171

Succession Brainstorming Committee Self-aware 171

Deming Institute

JUNE 30, 2020

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.”

Covey 69

Covey Deming Six Sigma Efficiency 69

Terry Starbucker

MAY 22, 2016

One year on since our acquisition of our Rocky Mountain cable TV systems, there was a significant operational issue that needed our attention. When we took over these properties, we were taking phone calls in 27 different locations, with 27 different phone systems, and 27 different ways of handling customers.

Letter 171

Letter Leadership Call Center Long-term 171

Tanveer Naseer

DECEMBER 8, 2015

Great execution can elevate a flawed plan; at the same time, poor operational capabilities can easily sink a great set of ideas. The real magic for me as a leader was understanding how to shape our strategy and operational plans by integrating ideas from others and empowering them to bring those concepts to life.

Team 100

Team Rogers Diversity Franchising 100

Deming Institute

OCTOBER 31, 2016

To establish simple and effective management systems without being preoccupied by form, paying particular attention to ensuring checks and actions, and rotating the management cycle rapidly. Establish mass production systems, achieve low prices, and contribute to the growth of the Japanese economy.

Deming 28

Deming Lean Manufacturing Management Long-term 28

HR Digest

NOVEMBER 9, 2023

As 2023 draws to a close and companies begin to settle on the wages and hikes for the next year, the question of how to create an equitable compensation system might flash in everyone’s mind—if briefly. Building a conscious pay system requires conscious policies and practices that support such an initiative.

System 52

System How To Benchmarking Diversity 52

HR Digest

JANUARY 6, 2022

This amount of change could paralyze a company at worst and create chaos at best, but thanks to a proper change management system, we’ve thrived. Our values informed our guiding principles, developed by our CEO and implemented by our Executive Committee, for operating through COVID-19. Carey Pellock, CHRO, Neustar.

Leadership 52

Leadership Agility Diversity Competitive Advantage 52

N2Growth Blog

FEBRUARY 8, 2019

To scale you need a playbook so that everyone has clarity about the processes and systems that get stuff done. And, you operate in a fishbowl. He has been chairman of executive, governance and CEO search committees. Hire someone to interview you about how you do everything. Have them write it all down. Get it all out.

Delegation 201

Delegation Maturity CEO Execution 201

Coaching Tip

JANUARY 27, 2011

One can hardly imagine a decentralized decision- making process in his operations. Unlike the stereotypical American cowboy who takes, and assumes risk on their own broad shoulders, the traditional Asian idea is to have multiple (and sometimes extended) policy discussions - rule by committee if you will. Of course, both systems work.

Succession 113

Succession Welch Leadership Diversity 113

Strategy Driven

OCTOBER 3, 2014

This process helps to define and develop value systems to create success. The Visioning committee should represent all strata of the firm. Clarify management values. Usually, management has not yet articulated their own individual values, let alone those of the organization. Develop a mission statement.

Mission Statement 80

Mission Statement Benchmarking Tactics Strategic Planning 80

Terry Starbucker

MAY 21, 2017

To quickly set the scene, I was the SVP of Operations for a 1,100 employee cable television company based in 4 states in the Rocky Mountain west. With the reconnaissance behind me, my team and I started to actively brainstorm about our values list, while at the same time continuing to tinker with our operations machine.

Succession 253

Succession Leadership Commitment Travel 253

Marshall Goldsmith

FEBRUARY 8, 2018

Tony Marx – President and CEO, New York Public Library – the nation’s largest library system. a holding company that operates seven distinct business. Previously Kevin was a leader in Electronic Data Systems and Ford. Operations Group Baring Private Equity. Former Managing Director and Partner, Goldman Sachs.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

DECEMBER 6, 2010

For example, the success of Frito-Lay, the snack division of PepsiCo, is built on three integrated capabilities, rather than a system of siloed functional departments. Frito-Lay's DSD system relies on sophisticated analytics, tools and supply chain expertise - skills and knowledge that come from traditionally distinct functional backgrounds.

Operations 13

Operations Competitive Advantage Supply Chain Retail 13

Harvard Business Review

JUNE 15, 2017

The information the EHR provided, combined with our data analytics and integrated medical care delivery system, has helped us save countless lives. As difficult and expensive as it may be to integrate this kind of system across a community, doing so is the best way to maximize quality of care for all patients. Build Trust.

System 9

System Document Health Care Training 9

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system? This was a $1.2

System 8

System Skills Health Care Constraint 8

Strategy Driven

SEPTEMBER 2, 2016

Processes, trends, fads, perceived stresses and “the system” force adults to make compromises in order to proceed. I served on boards of directors, search committees, awards panels, review boards and task forces for many. Non-profit organizations operating more business-like. Helping others. Finding one’s passion.

Strategic Planning 51

Strategic Planning Planning Ethics Learning-by-Doing 51

Strategy Driven

FEBRUARY 15, 2019

But design thinking can also be applied to other business-related challenges such as devising entrepreneurial practice models, expanding professional services, operations, and even setting fees or pricing plans. Design thinking has been recognized as an important means to innovate in the context of developing new products and technologies.

Creativity 58

Creativity Strategic Planning Construction Politics 58

Harvard Business Review

MARCH 5, 2018

We need to try some new techniques, starting with making systemic changes to the ways businesses are run. These don’t have to be big changes — in fact, even small tweaks to your basic systems (hiring, promotions, compensation) can lead to big changes. We call them office housework. Procuring the conference room.

Management 15

Management Committee Diversity Survey 15

Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. Employee suggestion systems. Together with outside counsel, this committee will pursue its objectives, per the written agenda. Quality should be viewed as a journey, rather than a destination.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

AUGUST 10, 2012

I should know: my company, Atos, is the worldwide IT partner of the International Olympic Committee (IOC) and International Paralympic Committee (IPC) and the lead technology integrator for the London Games. But the complexity of the project is not only a function of having to cover so many clients, sites, and systems.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

AUGUST 13, 2012

A terrorist incident, a breakdown of the London rail system, power blackouts, volcanic ash clouds , flooding, an outbreak of infectious disease—the London organizing committee (LOCOG) and the International Olympic Committee (IOC) spent years thinking about every scenario they could imagine.

Risk Management 15

Risk Management Management Committee Insurance 15

Harvard Business Review

OCTOBER 22, 2015

The clinic created a high-level steering committee to oversee all its costing and value-improvement projects. Establishing this committee signaled that implementing value-based health-care delivery was an institutional priority. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys.

Mayo 8

Mayo Health Care Committee Project 8

Strategy Driven

MARCH 18, 2011

Further, they need to limit their focus to, at most, six capabilities, and make those capabilities work together as a mutually reinforcing system that perpetuates competitive advantage. That belief stems from having chosen a differentiated way to play that is supported by a strong system of mutually reinforcing capabilities.

Resources 52

Resources Industry System Strategy 52

Harvard Business Review

NOVEMBER 29, 2013

A fascinating business dynamic will unfold as health care providers in the United States shift from a reimbursement system that has historically paid for procedures performed to one that rewards population health — providing the total care of a community at a fixed cost and improving its members overall health.

Health Care 8

Health Care Committee Cost Operations 8

Harvard Business Review

MARCH 15, 2017

How old are the core systems or platforms? “Companies that don’t recognize that they need to invest in new technology end up with more and more legacy systems,” says Jordan, “which are a breeding ground for risk.” The CIO is a system integrator, so he or she envisions all the critical connections.”

CIO 9

CIO Committee Technology P&L 9

Harvard Business Review

MAY 26, 2017

Their operations involve partnerships, specializations, and supply chains. Rather than thinking of a clandestine hacker working out of a basement, you will be better served to picture a sophisticated, professional operation working out of an office tower. After all, most want to make a profit. Lies, Deceit, and Email Attacks.

Supply Chain 8

Supply Chain System CFO Operations 8

Harvard Business Review

MAY 21, 2014

They are, after all, the company’s steadfast guidance system, charged with keeping an even keel in rough waters. Some boards have taken the principle further by forming their own innovation committee. The chair of the new three-person committee, Richard L. Governing boards might seem like the last place for innovation.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

SEPTEMBER 14, 2016

Major institutions such as banks have a long history of establishing redundant systems to survive cyber-attacks. They must prepare for cyber crises that could cripple not just their own operations, but spread through their industry and across others as well. Some are even adopting operating offline as their preferred approach.

Banking 8

Banking Crisis Industry Operations 8

Harvard Business Review

SEPTEMBER 11, 2017

And they count on well-intentioned, smart people sitting in a committee to decide which ideas are worth pursuing. Instead of having a committee vet ideas, they need a process that operates with speed and urgency , and that helps innovators and other stakeholders to curate and prioritize problems, ideas, and technologies.

Process 13

Process Innovation Incubator Committee 13