Leading Blog

MARCH 21, 2011

Robert Herbold, former COO of Microsoft, says that lack of courage is what destroys companies. I think we are seeing too much of this core issue and what we end up with is operational complexity and lack of innovation and forward momentum. In example after example, what is holding companies back is consistent, courageous leadership.

Six Sigma 279

Six Sigma COO Leadership Constraint 279

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 11

COO Sample Telecommunications Automotive 11

N2Growth Blog

MARCH 23, 2010

In short, most CRM practitioners have traditionally assumed an internal (inside-out), operationally centric approach to customer management and strategy. CEOs/COOs are looking at the wrong data…they look for trends while or after they happen, not searching for clues before they happen.

Blog 304

Blog CRM Management Brand 304

Great Leadership By Dan

JULY 23, 2015

Victor Prince: As the Chief Operating Officer (COO) of the U.S. As a consultant with Bain & Company, he helped clients across the United States and Europe develop successful business strategies. Today, Victor is a consultant and speaker who teaches strategy and leadership skills to clients around the world.

Team 120

Team Micromanagement Chief Operating Officer COO 120

CO2

SEPTEMBER 6, 2018

Notice in the example I’ve provided below (which is organized by function) how the CEO has the COO promotion ready, and the COO has two possible candidates (both the CFO and the VP of Operations) and has chosen the VP of Operations. In the process, it will clarify your development strategies for current employees.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

Notice in the example I’ve provided below (which is organized by function) how the CEO has the COO promotion ready, and the COO has two possible candidates (both the CFO and the VP of Operations) and has chosen the VP of Operations. In the process, it will clarify your development strategies for current employees.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

HR Digest

DECEMBER 10, 2021

Vincent Chee: I am working with our COO Roni Gross and Director Naomi Hung to determine Bevel’s timeline within 6-months, 1 year and 2 years. Our strategy to hire from outside of the traditional PR/Communications backgrounds is a key part of searching for talent.

Diversity 52

Diversity PR Long-term Short-term 52

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Lastly, there are a number of strategies to build engagement and develop a loyal following, and several social media consultants who will be happy to help you.

Blog 345

Blog Content Media Brand 345

Strategy Driven

MAY 20, 2019

Implementation is different to theory and ideas, so you need to be able to bring operational performance and many other skills to the table. According to some experts, new college graduates often make five brutal mistakes as they try to navigate their own potential new enterprise. About the Author.

Self-aware 57

Self-aware Entrepreneur COO Banking 57

Marshall Goldsmith

FEBRUARY 8, 2018

A leading thinker on strategy and breakthrough innovation. a holding company that operates seven distinct business. Top-rated Clinical Professor of Management and Strategy, Northwestern Kellogg School of Management. Aicha Evans – Senior Vice President and Chief Strategy Officer at Intel Corporation.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

JANUARY 19, 2018

Why is that some companies have great heads of strategy who make an outstanding contribution to their companies while others don’t? To answer this question, we evaluated a sample of 55 different heads of strategy and looked more closely at 11 who were particularly successful and 10 who were at the other end of the spectrum.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

NOVEMBER 6, 2017

. “We found the perfect strategy” ranks with “And they lived happily ever after” as a perpetual myth. A strategy is never excellent in and of itself; it is shaped, enhanced, or limited by implementation. When a strategy looks brilliant, it’s because of the quality of execution. Insight Center.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

OCTOBER 13, 2016

While the number of executives reporting to the CEO has doubled, only 35% of Fortune 500 and S&P 500 companies have COOs, who are responsible for integration across business units or functions. COOs once outnumbered CFOs in those firms, but not now.

CEO 8

CEO Strategy Hotels COO 8

Harvard Business Review

JANUARY 23, 2012

Heins, the new CEO of Research in Motion (RIM), has been plucked from the company's relatively obscure COO position to fill the giant shoes of two longtime co-CEOs as they depart at the behest of angry investors. Surely, one of Heins' first tasks is to think through a strategy to pull the company out of its current mess.

Strategy 14

Strategy CEO Strategic Planning Consensus 14

Harvard Business Review

APRIL 5, 2013

Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. The family asked us to review the COO''s strategy for the business as part of its corporate governance process. The strategy was overwhelming in its completeness. The family, including the COO, became very excited.

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

JANUARY 4, 2017

As a former consultant, I have a deep and abiding love for the use of 2×2 matrices in business strategy. And the most-successful managers must change similarly as they assume additional or different responsibilities through their careers, moving from head of sales to COO or from CFO to CEO. You and Your Team Series. Mark Bonchek.

Agility 15

Agility Balanced Scorecard COO CFO 15

Harvard Business Review

JUNE 6, 2018

I just took my company through an acquisition and found that even the smallest operational change can have a significant negative impact on both employees and customers. Maintaining quality customer experience, we found, requires a mix of expert individuals and operational processes. Sponsored by Accenture Strategy.

Operations 9

Operations Brand Ryan COO 9

Harvard Business Review

JULY 14, 2017

Different companies can pursue quite different platform strategies based on what kinds of capital they choose to network together. Operate : Deploy the platform to foster connections and the exchange of value at scale. Consider the different paths of Waze and Google Maps as mobile apps.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JULY 3, 2014

The result was disastrous, as the company suffered numerous missteps in rolling out new channel strategies and overhauling back-end systems. They consciously left out operational goals, because most directors agreed the CEO could rely on the existing business unit heads, and a capable COO could also be hired from outside.

CEO 15

CEO Six Sigma How To Apparel 15

Harvard Business Review

OCTOBER 21, 2015

This helps ensure not only that strategy is well informed, but also that everyone is working on the right problems. The chief operating officer (COO) meets with direct reports during the week on the floor. In contrast a management-by-objectives COO would tell the subordinate what to do and blame her for the poor performance.

System 8

System Health Care Management COO 8

Harvard Business Review

JULY 21, 2016

This model of a small, BU-leader-staffed team was the model for many decades, although some companies named a COO to act as an intermediary between the CEO and the BU leaders. A change began to occur in the 1970s as functional managers slowly joined BU leaders and COOs on the top team. Balance your inner cabinet.

Execution 8

Execution Team Committee COO 8

Harvard Business Review

MARCH 14, 2011

In the private sector, corporations achieve their goals by carefully designing business operations that are reflected in a budget and then regularly reporting on how actual profits compare to that budget. A mission statement must clearly describe the nonprofit's strategy. In the private sector a clear and effective strategy (i.e.,

Mission Statement 13

Mission Statement NGO Budgeting COO 13

Harvard Business Review

AUGUST 16, 2017

They will help us answer questions like: How does sustainability fit into a company’s strategy? How can you make core business operations more sustainable? COO, Instagram (Facebook, Inc.). Founder, Winston Eco-Strategies. Business leaders who responded to our call: Dominic Barton. Marc Benioff. Richard Branson.

Project 8

Project Henderson Supply Chain Short-term 8

Harvard Business Review

JULY 23, 2013

Last week, Microsoft CEO Steve Ballmer unveiled a restructuring designed to unite the organization behind a single strategy and create high-value experiences for their customers. Design "integration mechanisms" and operate them with rigor. COO Mark Fields now runs this mechanism. Execution Leadership Strategy'

P&L 8

P&L Decentralization COO Restructuring 8

Harvard Business Review

JULY 17, 2017

Businesses need to organize around long-term strategies for growth and partnership in a sustainable way. It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. The consequences for not doing so can be dire.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

AUGUST 8, 2017

However, based on our experience of advising CEOs, operating as CEOs, and sitting on boards, we have found that executives can be effective in the new environment by revamping their interactions with their boards. The management of this letter should be delegated to a top lieutenant such as the head of communications or the COO.

CEO 8

CEO Strategic Planning Letter Bond 8

Harvard Business Review

AUGUST 30, 2012

A few years ago, the chief operating officer launched a customer quality initiative to improve six core processes and assigned executives to "own" each process. Some point to politics in the C-Suite, especially to competition between the COO and CFO. How can you break this cycle? They blocked each other's progress.

Company 8

Company COO CFO Insurance 8

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

APRIL 23, 2012

CEO/COO teams or "Office of the President" arrangements can offer great strengths, but may also introduce some sizeable risks, as Stephen A. Instead, seeing the potential in the product and commitment of employees, we came up with financing to buy out the investor and keep the company operating. Miles and Michael D. Watkins conclude.

Team 14

Team Leadership COO Software 14

Harvard Business Review

JULY 3, 2014

The result was disastrous, as the company suffered numerous missteps in rolling out new channel strategies and overhauling back-end systems. They consciously left out operational goals, because most directors agreed the CEO could rely on the existing business unit heads, and a capable COO could also be hired from outside.

CEO 8

CEO Six Sigma How To Apparel 8

Harvard Business Review

APRIL 7, 2017

The Chief Operating Officer of one of the world’s biggest banks described the environment that fostered the culture that enabled the Libor and related scandals: “It all begins with the organization’s biggest lie.” ” The COO said that as soon as budget conversations were initiated, the political games began.

Power 14

Power Chief Operating Officer Politics COO 14

Harvard Business Review

SEPTEMBER 25, 2015

As one senior manager noted, “he knew the operations and its numbers better than many business unit heads.” ” But Hurd never mentioned the word “strategy,” according to the HP executives I interviewed – not in a single memo during his tenure as CEO. Great leaders recognize their own weaknesses.

CEO 8

CEO Charisma COO Execution 8

Harvard Business Review

MAY 4, 2016

VP, Marketing, Communication, and Strategy 2011 – present. As the 8 th person to join this now 178-person manufacturer of recycled plastic building materials, created—from scratch—brand strategy and fully-functioning commercial infrastructure. Overall Strategy and Success. in revenue and 70 customers.

Brand 8

Brand Press Release Marketing B2B 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

DECEMBER 26, 2014

When considering the promotion of a relatively junior executive to the position of CEO, boards can have the candidate tested and prepared by ensuring an appointment as president, CFO, or COO. A fast-track CEO succession should be the product of a deliberate strategy, not of desperation.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

MARCH 23, 2016

More than half of the vital perspectives we heard expressing dire concerns about company practices, leadership behavior, confusion over strategy, resentment over unfairness, or fear about the future had never been voiced to leaders who had the power to act upon them. Corporate executives spent months trying to nail down a new market strategy.

Company 8

Company McKinsey Survey COO 8

Harvard Business Review

DECEMBER 4, 2017

Marne Levine is the COO of Instagram (Facebook, Inc.). When I joined Facebook in 2010, it was already well established that sustainability was central to the way that we operated. As we have seen with Facebook and many other global companies, business can drive change through their operations, supply chains, and partnerships.

Project 8

Project Energy Policies Efficiency 8