Lead Change Blog

JANUARY 18, 2016

Is it time to examine the role of leadership through the lens of disruption? Whether the leadership prototypes are CEO Larry Page at Google, CEO Ginni Rometty at IBM, or CEO Mike DeFrino of Kimpton Hotels, their paths to influencing have striking similarities. Let’s zero in closer on their features. Shepherds to Catalysts.

Leadership 150

Leadership Innovation CEO Hotels 150

Let's Grow Leaders

JANUARY 18, 2016

I’ll never forget attending a leadership development program at a fancy hotel in the early 1990s. I’ve gotten a lot of fresh air just outside of hotel lobbies. Many companies turned those strategies into polices. Am I advocating for a return to the Diversity strategy rhetoric? It hasn’t.

Diversity 180

Diversity Hotels Strategy Leadership Development 180

Engaging Leader

AUGUST 5, 2015

David hired me to help communicate and reinforce his division’s long-term vision and business strategy with their 1,200 employees. On one of those days, during a lunch break, I ran up to my hotel […]. About a year into our relationship, we were holding a weeklong strategic planning meeting with the key leaders on his team.

Hotels 100

Hotels Strategic Planning Long-term Leadership 100

Lead Change Blog

OCTOBER 4, 2017

Sadly, while this strategy may keep you in business, it will never provide the sustainable growth necessary to differentiate you from your competition. Focus on adding strategies that foster customer loyalty and consistently exceed their expectations. Mere satisfaction or loyalty… what will you focus on today?

Customer Loyalty 228

Customer Loyalty Forrester Loyalty McKinsey 228

Leading Blog

MARCH 13, 2023

For much of the last century, the most prominent strategies of large corporations were vertical integration and diversification, pursued within their traditional boundaries, or inward bound. Now organizations employ strategies to take them outward bound utilizing any of six different arrangements. How this has changed.

Organization 234

Organization Outsourcing Mintzberg Core Competence 234

Leading Blog

APRIL 8, 2020

Customers will remember which hotels and theaters offered a refund on unusable reservations, which newspapers dropped their paywall and provided free content, and which gyms quickly mobilized to send out daily video fitness classes.

Crisis 326

Crisis Short-term Customer Loyalty Long-term 326

Lead Change Blog

DECEMBER 16, 2014

These influencers are people that work daily on strategy and execution for their brands; the study looks past lists and rankings and strives to view the influencers behind their brands as real human beings. Padmasree Warrior ( @Padmasree ), Chief Technology & Strategy Officer, Cisco. Amplifiers. Brand Champions.

Brand 346

Brand Influence Quinn Media 346

Great Leadership By Dan

JULY 8, 2020

Hotels by AirBnB. And you need leadership that has a longer time horizon so you can invest in relationships. In the past ten years, her company Peninsula Strategies has advised over 100 organizations on subscription and growth strategy. Banks, by Paypal, Venmo, and ApplePay. Taxis by Uber & Lyft.

Business Model 282

Business Model Long-term KPI Loyalty 282

Great Leadership By Dan

OCTOBER 9, 2012

I’ve recently had the opportunity to help design a brand-new open-enrollment Woman’s Leadership Development Program to be offered through the University of New Hampshire’s Executive Development Program. Here are 10 Elements of a Great Woman’s Leadership Development Program: 1. Start with a solid research foundation.

Leadership Development 249

Leadership Development Development Committee Leadership 249

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads.

Hotels 124

Hotels Stress Resistance Restructuring 124

Lead Change Blog

OCTOBER 4, 2017

Sadly, while this strategy may keep you in business, it will never provide the sustainable growth necessary to differentiate you from your competition. Focus on adding strategies that foster customer loyalty and consistently exceed their expectations. Mere satisfaction or loyalty… what will you focus on today?

Customer Loyalty 150

Customer Loyalty Forrester Loyalty McKinsey 150

Kevin Eikenberry

MAY 16, 2012

I put this slide on the screen yesterday, while giving a talk on hiring strategies for Choice Hotels International Convention. If you want to hire rock stars, you can’t wait until you have an opening to start thinking about hiring. Here’s an exercise to do today to help you implement this idea. [.].

Hotels 193

Hotels How To Strategy Talent Management 193

Terry Starbucker

MAY 21, 2017

My More Human Leadership philosophy and practice is guided by 8 core principles. By early 2006, I had begun to feel a sense of assertiveness and increased confidence in my leadership. I quickly gathered my leadership team together and laid out my plan to distribute the wristbands. I looked out my window. They sounded more human.

Succession 253

Succession Leadership Commitment Travel 253

Lead Change Blog

SEPTEMBER 23, 2016

I’ve been tasked with the content marketing effort for a hotel website and a key part of it is the blogging strategy. In our example, we have a node for ‘hotel specific’ which is designed to encourage thought on potential blog titles that relate to the hotel itself. From each node, you can extend further to ‘child nodes’.

Stress 150

Stress Hotels Project Brainstorming 150

Career Advancement

JANUARY 21, 2019

Social drinking is a highly effective networking strategy—and even non-drinkers can get in on it. They may even appreciate the fact that you’re going to be the designated driver, so they won’t have to worry about making it back to their hotel safe and sound. Social drinking might have a definite place in your company’s culture.

Armstrong 230

Armstrong Definition Hotels Brainstorming 230

Management Excellence

JUNE 8, 2011

From the symbolism of the annual off-site strategy event to the cost to the fact that strategic thinking time is reduced to a once or twice a year event, this approach is anachronistic in a world with markets and conditions changing daily. It's time to ditch the annual strategy off-site.

Strategy 73

Strategy Hotels Planning Cost 73

CO2

NOVEMBER 28, 2023

A Dining Experience: Struggling to Balance Two Worlds Another incident that highlights this struggle involved an upscale hotel restaurant trying to merge high-end dining with a more casual grill experience. Monitor and Adapt : Regularly assess your strategies and be willing to make adjustments.

Brand 78

Brand Quality Loyalty Long-term 78

Skip Prichard

AUGUST 25, 2019

At this very moment, it’s either lifting your business performance or “eating your strategy for breakfast.” ” Those words are printed on the back cover of Five Frequencies: Leadership Signals that Turn Culture into Competitive Advantage. I followed up with the authors to learn more about their leadership philosophy.

Competitive Advantage 92

Competitive Advantage Leadership Analysis Tips 92

Great Leadership By Dan

OCTOBER 2, 2012

At my last company, where I was responsible for leadership development and succession planning, I once received a phone call on a Friday afternoon from one of my favorite managers. In my opinion, Scott’s book is one of the best on senior leadership transitions, and much of the program will be based on its principles.

Freedman 230

Freedman Executive Coaching Participative McCarthy 230

Strategy Driven

JULY 25, 2021

For example, a course in leadership could help to earn you a leadership certificate. It can often become a fun challenge for hotels to earn that extra star rating, for an investment firm to achieve GIPS compliance or for a farm to achieve organic certification. Certification gives you something to aim for.

Ethics 115

Ethics Hotels Compliance Course 115

Leading Blog

APRIL 29, 2013

And the difference is not competence, but the kinds of strategies givers use and the choices they make. Chip Conley, founder of Joie de Vivre Hotels, explains, "Being a giver is not good for a 100-yard dash, but it''s valuable in a marathon." But most of life isn''t zero-sum.".

Bottom-up 285

Bottom-up Hotels Short-term Motivation 285

Terry Starbucker

AUGUST 19, 2012

In it he told the story of how he met hotel magnate Bill Marriott back in 1994. He said, “As we were talking about strategy, I remember being struck by the look in his eyes as he talked. Today I came across something that really it home with me – it was a New York Times interview of James P.

Self-aware 351

Self-aware Hotels Bond CEO 351

LDRLB

APRIL 28, 2020

The speech was given in a hotel ballroom not far from Wall Street, and it was meant for the investors and analysts who did business just a few blocks away. O’Neill’s strategy was based on the belief that Alcoa and all its employees needed a deeper focus on process. Part of leadership,” O’Neill once explained, “…is to create a crisis.”.

Crisis 131

Crisis Hotels Motivation Industry 131

In the CEO Afterlife

NOVEMBER 20, 2017

Though financially secure, I was too young to retire, so I decided to reinvent myself as a corporate strategy consultant. That career shift resulted in plenty of travel and lonely nights in hotel rooms. I began blogging about leadership, strategy, and branding on my website CEOafterlife.com – pumping out a blog every week.

CEO 100

CEO Hotels Blog Consultative 100

leaderCommunicator

JUNE 13, 2014

Welcome to my weekly round-up of top leadership and communication blog posts. They’ll provide you with tips, strategies and thought-starters from many of the smart folks in my network. What were some of the top leadership articles you read this week? So in case you’ve missed them, here is this week’s round-up of top posts.

Morale 122

Morale Company McCarthy Hotels 122

Great Leadership By Dan

JANUARY 29, 2015

This post recently appeared on Smartblog on Leadership : To start off the New Year, a lot of leaders will take their teams “off-site” for a day or more. An off-site meeting can be a great way to develop strategy, get creative, develop a team, learn, and re-invigorate a team. Is it to develop a 3 year strategy? Improve teamwork?

Planning 120

Planning How To Restructuring Hotels 120

Center for Creative Leadership

NOVEMBER 25, 2019

Think of how good it feels to enjoy a quiet morning after a big deadline, or to get to a nice hotel room after a rough day of travel. Here are 4 strategies that science suggests can help you savor your last days of the year: Bask in Positive Experiences. People who are under a lot of stress tend to have a hard time savoring things.

How To 97

How To Stress Travel Positioning 97

HR Digest

FEBRUARY 26, 2021

I would appreciate it if my leave request is approved at the earliest to move forward with my flight and hotel bookings. Whether you want to stay up-to-date on HR news , read in-depth HR articles, or find new ideas on strategy, innovation, and leadership, The HR Digest Magazine is here to suit your needs and help you stay more informed. .

Sample 83

Sample How To Letter Hotels 83

Leading with Trust

FEBRUARY 9, 2020

Imagine, if you will, you are in a large hotel ballroom with nearly 3,000 leaders from 115 countries representing 38 different industry sectors. It’s not like other business strategies that have a beginning, middle, and end. Building and sustaining trust is part of your leadership and organizational ethos.

Planning 91

Planning Succession Blanchard Hotels 91

Strategy Driven

NOVEMBER 7, 2011

This idea is supported by Harvard Business School Professor John Kotter, authority on leadership and change, who finds that in order to succeed, 75% of the company’s management, needs to ‘buy into’ the change. You just finished reading Buy-In - The Imperative Strategy ! for employees of a large government agency.

Strategy 70

Strategy Kotter RASCI Motivation 70

General Leadership

AUGUST 6, 2013

Michel is a widely recognized expert in culture, strategy & individual and organizational change. Most of these people would never consider themselves political activists. If I choose not to do anything, will I regret my decision one day? General John Michel Senior Curator at GeneralLeadership.com John E. Uncategorized action'

Politics 315

Politics Hotels Public Relations Learning-by-Doing 315

Chart Your Course

JANUARY 20, 2015

But we developed and designed a formal strategy on how to achieve a culture that proves treating people better generates better financial results – and Riverside signed on.”. Dagenais had high expectations, some of which included: Train employees to provide “guest” service similar to service in high-end hotels.

White Paper 100

White Paper Case Study Human Resources Hotels 100

Great Leadership By Dan

DECEMBER 11, 2007

Taking a leadership team off-site for a few days is a great way to develop strategy, get creative, develop a team, learn, and re-invigorate a team. To develop a 3 year strategy? Most resorts and hotels cater to corporate meetings and can help you select the best room, meals, and activities. Improve teamwork?

Team 122

Team Leadership Participative Restructuring 122

HR Digest

JANUARY 19, 2023

In addition to fostering these groups, our colleagues are supported by a Global Diversity, Equity & Inclusion Council, which we introduced in 2018 and is chaired by our CEO Mark Hoplamazian and SVP of Global DE&I Tyronne Stoudemire to ensure that the importance of creating a diverse workforce is championed by Hyatt leadership.

Diversity 69

Diversity Human Resources Globalization Commitment 69

You're Not the Boss of Me

AUGUST 15, 2010

And, I experienced a variety of attitudes from hotel staff as well. On one particular trip to Toronto, I stayed in a hotel that was, and is, a rather posh place to hang your hat so I was quite looking forward to the experience. The hotel staff was upbeat, positive and friendly. Here, we were warmly welcomed.

Hotels 52

Hotels Leadership Blog Porter 52

Tanveer Naseer

JUNE 10, 2014

Our team of teachers and high school students had just finished a rafting trip, changed into fresh clothes, and loaded up our convoy of vans to head out to our hotel. What you say next will answer the most vital question they have about you: Can we really trust your leadership? And I was the leader.

Team 255

Team Real Estate Follow-up Teamwork 255

Sales Wolf Blog

DECEMBER 10, 2010

  Today I have an excellent resource for anyone who, like me, finds themselves traveling, working from hotels, or otherwise spends much of their work time away from a traditional office setting.  Enjoy!  Enjoy!

Human Resources 133

Human Resources Hotels Blog Resources 133