Chart Your Course

OCTOBER 27, 2014

But eConsultancy’s 2013 Cross-Channel Marketing Report found that 70 percent of business owners feel acquisitions are definitely more expensive than retention. The 2013 GE Capital Major Purchase Shopper Study found that 81 percent of consumers will research a product online before buying it. Live Chat Online.

Quality 182

Quality Succession White Paper Customer Loyalty 182

Chart Your Course

AUGUST 21, 2013

03-26-2013 3:00 AM, EDT. 3) The market rewards your stock: According to the Parnassus prospectus for its Workplace Fund (a portfolio of stocks of companies with outstanding workplaces) – as quoted in Fast Company, the average annual return on the Workplace Fund over the past 5 years (a recessionary period) was 10.81%. By Kate Olsen.

Human Resources 153

Human Resources Talent Management Motivation Analysis 153

Chart Your Course

MAY 2, 2013

According to a study by WorldatWork, “Retention of key talent – those employees who are the strongest performers, have high potential or are in critical jobs – is even more important during economic recoveries when organizations compete aggressively for market share and talent.” Copyright © 2013 TTI Success Insights.

Benchmarking 183

Benchmarking Succession Motivation Training 183

Great Leadership By Dan

SEPTEMBER 15, 2011

Developing a Leadership Training Program for High Potentials: A Case Study. Given the number of baby boomers expected to retire between now and 2030 (the last group of baby boomers reach of the age of 65 in 2030, and, of course, some may choose to work past age 65) organizations need to prepare others to take over leadership roles.

Case Study 228

Case Study Training Development Leadership 228

Chart Your Course

JANUARY 20, 2015

But a recent Chart Your Course International project led by Greg Smith and Patricio Porras not only achieved success for Riverside Auto Group but outlined a blueprint that virtually every company can follow when trying to change its culture.

White Paper 100

White Paper Case Study Human Resources Hotels 100

Tanveer Naseer

SEPTEMBER 17, 2013

Through both of these exercises, I demonstrated how the growing distractions and communication channels leaders now have to manage in their day-to-day affairs can so easily cause us to drift from the leadership path and direction we originally set out to take. Guy Kawasaki and Tanveer Naseer – MHLC 2013 3. “It’s

Organization 264

Organization Conference Audience Globalization 264

Chart Your Course

AUGUST 20, 2016

More than half of all Americans are female, yet this gender split is not reflected in today’s job market, especially in more executive-level roles. There is a large body of research indicating the organizational, marketing and financial benefits of an equitable gender mix in management and worker-team groups.

Company 100

Company Automotive Diversity Metrics 100

Nathan Magnuson

DECEMBER 17, 2012

Of course, simply spreading all resources evenly across all functions isn’t much better. Remember how much of a difference high definition television made when it first came to market? In Inspiration , Leadership , Organizational Effectiveness , Personal Effectiveness , Questions. Leadership Profile: Dale Carnegie.

Simon 243

Simon Sharpe Mentor Resources 243

Tanveer Naseer

OCTOBER 2, 2012

Companies are, of course, not exactly known for offering up thirty or forty years of employment, a gold watch and pension plan. Strong leadership inspires strong loyalty. Jeremy Kingsley is a professional speaker and the President of OneLife Leadership. Lack of loyalty is a serious problem in organizations everywhere today.

Loyalty 243

Loyalty Short-term Open-book Bottom-up 243

Eric Jacobson

NOVEMBER 11, 2021

The Leader : Rejects traditional structures, seeks inspirational role models, tests leadership ideas. Around 2013 we began to notice an exciting renaissance in the SF tech scene as startups and entrepreneurship took off. The Outsider is a classic Silicon Valley archetype who brings a “beginner’s mind” to a new market or industry.

Entrepreneur 65

Entrepreneur Succession Self-aware Storytelling 65

Chartered Management Institute

DECEMBER 2, 2013

Big Data, and its close cousin the Internet of Things, are among the trendier terms of 2013. It often helps if the executive in charge is not from IT, but from operations or marketing, and that there are close links with customer-facing and other operational roles. Of course, Big Data has also created new concerns about privacy.

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

Eric Jacobson

MARCH 25, 2021

The Leader : Rejects traditional structures, seeks inspirational role models, tests leadership ideas. Around 2013 we began to notice an exciting renaissance in the SF tech scene as startups and entrepreneurship took off. The Outsider is a classic Silicon Valley archetype who brings a “beginner’s mind” to a new market or industry.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Eric Jacobson

NOVEMBER 30, 2020

The Leader : Rejects traditional structures, seeks inspirational role models, tests leadership ideas. Around 2013 we began to notice an exciting renaissance in the SF tech scene as startups and entrepreneurship took off. The Outsider is a classic Silicon Valley archetype who brings a “beginner’s mind” to a new market or industry.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Strategy Driven

SEPTEMBER 25, 2013

If one disapproves of a statement or course of action, alternatives may be suggested in a humble manner, as indirectly as possible (“we tried something like that last year… ” or “another thing we found useful… “). Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Consider leaving a comment!

Open-book 59

Open-book Competitive Advantage Marketing Content 59

Harvard Business Review

DECEMBER 24, 2013

The result, I think, is a set of ideas that together are important, useful, and original, and that feel like quite an accurate account of the management concerns many of us shared in 2013. The good news is that millennial men are changing the way they define leadership and demanding work that fits around their families.

Management 19

Management Health Care Middle Management Agility 19

LDRLB

FEBRUARY 4, 2013

Welcome to the February 2013 Leadership Development Carnival. To help guide your way through, we’ve divided the posts up by the three categories we at LDRLB tend to see the world through: leadership, innovation, and strategy. Leadership. Wally Bock at Three Star Leadership on why Questions are Our Friends.

Leadership Development 167

Leadership Development Development Leadership McCarthy 167

Strategy Driven

JULY 8, 2013

When I hear a salesperson say, “The guy wouldn’t return my call,” I really want to punch somebody in the face (gently, of course). Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Objective 78

Objective Customer Loyalty Seminar Books 78

Steve Farber

MAY 24, 2017

It seems like everyone wants to be known as a thought leader, but there are no real criteria for who can stick that label on their marketing materials. Jim Kouzes and Barry Posner , Co-founders of the Leadership Challenge . million responses to their Leadership Practices Inventory (LPI) survey. So what is a real thought leader?

Rogers 61

Rogers PR Open-book Core Competence 61

Strategy Driven

OCTOBER 21, 2013

Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Not you, of course! FREE StrategyDriven Trial Membership. Consider leaving a comment!

Customer Loyalty 63

Customer Loyalty Reputation Loyalty Competitive Advantage 63

Strategy Driven

MARCH 4, 2013

Of course you have, EVERYONE HAS. It happens because the people who work at the airlines are undertrained, poorly managed, feel put upon by their management and their leadership, underpaid, rarely if ever praised, and are exposed to constant customer complaints. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Airlines 50

Airlines Loyalty Customer Loyalty Training 50

Deming Institute

DECEMBER 4, 2017

I have written about this presentation in 2013 with a few selected clips from the presentation. If you golf the same golf course time after time do you get the same score? They attempt to let the market dictate pay and take pay out of the performance discussions.

Quality 28

Quality Deming Strategy System 28

Strategy Driven

JUNE 17, 2013

MY MARKETING MANTRA IS THE CORE OF MY SOCIAL EFFORT: I put myself in front of people that can say ‘yes’ to me and I deliver value first. Long before social media, or as I prefer to refer to it business social media, my marketing mantra was the hallmark of my sales success. And (of course) will they buy?

Media 50

Media How To Brand Customer Loyalty 50

Women on Business

DECEMBER 20, 2012

I was recently asked to think about how 2013 trends will impact women in the work force and how women will impact the trends. As a female entrepreneur who has built a successful company over the past decade, I forced myself to look even further ahead and determine what might be coming, not just in 2013 but in the next five years or so.

Trends 265

Trends Power Simon Real Estate 265

Steve Farber

DECEMBER 19, 2016

I’ve often been destination-focused, as well, so I know leadership can be exhausting when we never take our eyes off the prize. She started her own agency and grew it despite the shallow talent pool in the region, the lack of potential clients in the market, and the limited connection to the mainstream agency world.

Public Relations 40

Public Relations Stress CEO Learning-by-Doing 40

Steve Farber

DECEMBER 19, 2016

I’ve often been destination-focused, as well, so I know leadership can be exhausting when we never take our eyes off the prize. She started her own agency and grew it despite the shallow talent pool in the region, the lack of potential clients in the market, and the limited connection to the mainstream agency world.

Public Relations 40

Public Relations Stress CEO Learning-by-Doing 40

Steve Farber

MAY 24, 2017

It seems like everyone wants to be known as a thought leader, but there are no real criteria for who can stick that label on their marketing materials. Jim Kouzes and Barry Posner , Co-founders of the Leadership Challenge . million responses to their Leadership Practices Inventory (LPI) survey. So what is a real thought leader?

Rogers 40

Rogers PR Open-book Core Competence 40

Strategy Driven

OCTOBER 30, 2013

It’s a popular topic and it gives you a legitimate reason to go to the golf course when the sun is shining or quit at 5 PM. Blame the market, other departments or poor IT-systems for the fact that you are not taking brave, independent action. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. All rights reserved.

Strategy 59

Strategy Strategic Planning Porter Simon 59

Harvard Business Review

APRIL 28, 2015

Most Western executives have limited exposure to a frontier market until they are relatively senior in their careers. By then their worldviews are largely formed, and at best they graft frontier market experiences onto that mature-market base. At worst, they misjudge or simply stay out of markets vastly different from their own.

Marketing 8

Marketing Career Wireless Decentralization 8

LDRLB

MAY 26, 2014

One of the things I think is most interesting is there’s a lot of old models of innovation and of strategy that I won’t say they don’t necessarily apply anymore, but they apply to very, very, almost static markets. DAVID: Yeah. I should say we were talking off the air about- Thanks for ruining Everett Rogers’ curve for me.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Strategy Driven

JULY 15, 2013

Loss of key contact (the person that buys from you) happens often in business, and most salespeople (not you of course) are totally unprepared for it. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

CRM 58

CRM Customer Loyalty Competitive Advantage Books 58

Strategy Driven

JUNE 19, 2015

In 1998, I advised the Disney corporation and reminded them that Walt Disney’s 100th birthday in 2001 would offer great marketing and positioning opportunities. Houston Symphony Orchestra, 100th in 2013. This is an excellent way to share each other's progress and give understanding for courses of choice. Civil Rights Act, 50th.

Case Study 50

Case Study Open-book Learning Curve Learning-by-Doing 50

Strategy Driven

JANUARY 2, 2014

Today, in almost every sector of society, we are facing a crisis of leadership. In the realm of business in particular, the need for leadership has become crucial. we are contending with wave after wave of jobs moving overseas, markets that whip up and down, and energy prices rising at an unprecedented rate. In the U.S.,

Chief Executive Officer 50

Chief Executive Officer Learning-by-Doing Charisma Competitive Advantage 50

Strategy Driven

APRIL 1, 2013

You get a slide deck form marketing, that’s both boring and repetitive – WITH NOT ONE WORD ON HOW TO COMMUNICATE YOUR MESSAGE. If you’re really interested in better communication skills, take a course in it. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Dale Carnegie ( www.dalecarnegie.com ) offers the best programs.

Customer Loyalty 50

Customer Loyalty Skills Seminar Books 50

Ron Edmondson

AUGUST 31, 2012

Jeremy is a professional speaker, best-selling author, and the President of OneLife Leadership. He is the author of four books, his latest: Inspired People Produce Results – (McGraw Hill 2013). Companies are, of course, not exactly known for offering up thirty or forty years of employment, a gold watch and pension plan.

Loyalty 52

Loyalty Team Short-term How To 52

Strategy Driven

MARCH 11, 2013

Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Not you, of course! You just finished reading The Secret of Lousy Service and How to Fix It !

How To 50

How To Short-term Customer Loyalty Training 50

Strategy Driven

FEBRUARY 11, 2013

Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Not you, of course! Consider leaving a comment! All rights reserved. What is the value?

Self-aware 52

Self-aware Customer Loyalty Long-term Seminar 52

Strategy Driven

MARCH 25, 2013

And, of course, whomever got the breaks, and took advantage of them. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Smartest coach.

Open-book 50

Open-book Definition Self-aware Price 50