Strategy Driven

NOVEMBER 20, 2013

Rather than striving to be content experts on every aspect of their operation, they need to be able to collect, sort, analyze data, and edit all communication and collaborative streams of information that could potentially influence their business. Copyright © 2013 by Dana Ardi and reprinted by permission of St. About the Author.

Decentralization 59

Decentralization Idea Generation Content Document 59

Strategy Driven

SEPTEMBER 24, 2013

Because individuals tend to act in a manner that is positively reflected by measures documenting their performance, this time dependence tends to place intended and unintended productivity pressure on those monitored. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Intended Impacts. Enterprise Performance Measurement.

KPI 58

KPI RACI System Metrics 58

Mills Scofield

JANUARY 14, 2014

Training a newly formed Afghan Air Force is the epitome in complex continual change management. Thanks to the efforts of thousands of citizens who contribute time, money and resources to their programs, formal organizations like the USO , Operation Write Home , and Operation Outreach work tirelessly to bring smiles to troops every day.

Emotional Intelligence 150

Emotional Intelligence Participative Short-term Letter 150

Leading Blog

DECEMBER 25, 2016

How do we create the future while managing the present? The Outward Mindset : Seeing Beyond Ourselves by The Arbinger Institute Unknowingly, too many of us operate from an inward mindset—a narrow-minded focus on self-centered goals and objectives. Best Leadership Books of 2013. Blog Post ). Kouzes and Barry Z. Posner James M.

Books 150

Books Leadership Cialdini Govindarajan 150

Strategy Driven

DECEMBER 20, 2013

Despite the realization that computer software greatly enhances the efficiency with which businesses operates, the use of recruitment software is not widespread. Job applications, resumes, supporting documents, interview notes, managers’ calendars and any other templates and forms to do with the process can be accessed in one place.

Succession 64

Succession Talent Management Software Human Resources 64

HR Digest

MAY 1, 2019

The contribution of technology in improving customer experience is well documented, but little has been done in using it for enriching workplace experiences. Her vision has lead IBM to venture into innovative management systems, ones that empower the employees and facilitate continuous learning through technology.

Agility 90

Agility Self-aware Innovation Human Resources 90

Deming Institute

JANUARY 16, 2017

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Skip Prichard

JANUARY 30, 2020

29% of Americans believe that armed rebellion might be necessary in the near future to protect their liberties from government intrusion (Cassino, Jenkins, 2013). Or, “We all agree, everyone is operations is ancient and smells like moth balls.”. Is it a conversation, research on best practices, documenting and defining the problem?

How To 106

How To Bond Positioning Stress 106

Harvard Business Review

SEPTEMBER 23, 2016

That’s why many of them, particularly the largest ones, rely on full-time “talent management” professionals, who work in coordination with other parts of HR. These talent management people create processes for assessing leadership capabilities and set the strategy for upgrading leadership talent over time.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

MAY 16, 2017

So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Manage and evaluate performance of work-study students and graduate assistants.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists.

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

Harvard Business Review

OCTOBER 2, 2018

Employees operate within a hierarchy and are well aware of the guidelines that dictate their behavior. The unique blend of idealism, high profit margins, and rapid growth that came with operating the first certified organic national supermarket in the U.S. Amazon’s culture is a tight one, characterized by structure and precision.

Price 13

Price Decentralization Long-term Self-aware 13

Harvard Business Review

JUNE 21, 2017

Despite flouting straightforward, widely applicable law in most jurisdictions, Uber usually managed to slow or stop enforcement, in due course changing the law to allow its approach. At normal companies, managers look to their attorneys to advise them on how to keep their business within the law. A Race to the Bottom.

Licensing 8

Licensing Transportation Document Business Model 8

Harvard Business Review

MARCH 11, 2016

As economists who’ve been using lots of government data for a long time, we’ve always been delighted that the federal government had systematic, professionally managed programs for collecting data and publishing important information. These days, for studying anything related to online, 2013 is ancient history.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

JUNE 24, 2013

having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. Organizations worry about fine-tuning their operations to handle the typical situations. The danger is that their management approaches cannot sense or respond to shocks. Not anymore.".

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

SEPTEMBER 23, 2015

These measures represent the level of adherence to evidence-based standards of care achieved by the hospitals, as documented on patients’ medical records. In 2013, about 96% of eligible heart attack Medicare patients received this basic medication, which means 5,761 patients admitted for heart attack did not. .”

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

MARCH 11, 2013

They list their needs in RFP documents that are hundreds of pages in length. From the customer's standpoint, the cost of the salesperson's solution was prohibitive because the perceived value of the operational benefits did not justify the price. The real enemy of salespeople today isn't their archrivals; it's no decision.

CRM 16

CRM Telecommunications Price Long-term 16

Harvard Business Review

FEBRUARY 6, 2013

Predictions are that 2013 will be even more active as companies that have stockpiled cash look to invest in new growth opportunities. To reduce the risks however, there are two steps that managers can take to make sure their firms are ready for the challenges of integration before committing to an actual deal. And this was a slow year.

Compliance 8

Compliance Resources Consultative Document 8

Harvard Business Review

JANUARY 15, 2013

Just as we argued, a lot of the lower-end, but profitable, work is now being done by cheaper providers or has been automated so that legally trained people are not necessary to get the basic results required (things like searching for documents in the discovery process). Witness the spectacular bankruptcy of once high-flying Dewey & LeBoeuf.

Creativity 8

Creativity Consensus Business Model Committee 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. Boeing is America’s largest exporter and the only American defense contractor to have crossed $2 billion in sales to India.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

DECEMBER 17, 2015

But eight months before completion, in August 2013, while presenting our expansion plan to the hospital’s board, we had an epiphany. Our eight-person senior leadership committee, led by the department chair (me) and a hospital senior VP, outlined three core functions: quality, operations, and process improvement (PI).

Health Care 8

Health Care Diversity Proposal Document 8

Harvard Business Review

JANUARY 20, 2012

On February 6th, the State's Standing Committee on Investigations and Government Operations is holding a hearing. It is unconscionable that funds that could be providing badly needed services are spent instead on bloated management salaries.". Cut to present. Why even hold the hearing? I could list thousands more.

Execution 12

Execution Letter Committee Policies 12

Harvard Business Review

JULY 15, 2016

The company filed for bankruptcy protection in 2012, exited legacy businesses and sold off its patents before re-emerging as a sharply smaller company in 2013. Sasson himself told The New York Times that management’s response to his digital camera was “that’s cute – but don’t tell anyone about it.”

Technology 8

Technology Film Gilbert Business Model 8

Harvard Business Review

MARCH 11, 2013

They list their needs in RFP documents that are hundreds of pages in length. From the customer's standpoint, the cost of the salesperson's solution was prohibitive because the perceived value of the operational benefits did not justify the price. The real enemy of salespeople today isn't their archrivals; it's no decision.

CRM 9

CRM Telecommunications Price Long-term 9

Harvard Business Review

OCTOBER 18, 2013

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. Leadership created an optimization office reporting to the CFO to facilitate cost reduction projects, train new team members, and document and disseminate results across the system.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Strategy Driven

JUNE 4, 2013

Organizational performance measurement systems are complex constructs that significantly impact leadership decisions, employee behaviors, and management processes and systems. Document/Report coding is changed without a documented / communicated reason. Many individuals do not understand system data structures and relationships.

System 72

System Metrics KPI Document 72

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MARCH 26, 2018

How working women are kept from positions of influence and power is by now well-documented by scientists and journalists alike. ” Famously, in 2013, Sheryl Sandberg, the chief operating officer of Facebook and a billionaire, published a book in which her advice for working women was to tell them to “lean in.”

Self-aware 10

Self-aware Chief Operating Officer Document Influence 10

Harvard Business Review

FEBRUARY 23, 2017

The problem is that to date there has been little work to document the extent of Arab contributions to American innovation. In the five-year period from 2009 to 2013, there were 8,786 U.S. In 2013 there were approximately 1.02 especially those with R&D operations. innovation. It turns out that the U.S.

Innovation 14

Innovation Analysis Technology Efficiency 14

Harvard Business Review

NOVEMBER 4, 2016

Economists, policy makers, executives, educators, the press, and others must become more adept at anger management. ” I document this extensively in my forthcoming book, The Laws of Globalization , but let’s consider just a few examples. Why does all this matter for the purposes of anger management? In the U.S.,

Globalization 8

Globalization Education Policies Survey 8