Leading Blog

JANUARY 16, 2023

The answer to our new client’s dilemma lay hidden in his company’s extraordinary commitment to sales process and training. Famous challenger brands such as Red Bull, Southwest Airlines, and Motel 6 are very specific about what they have to offer and who their products or services are for.

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Brand Advertising Marketing Strategy Competitive Advantage 289

Lead Change Blog

MAY 4, 2021

Eileen explains: “ Eileen reminisces about an airline trip taken on her 30th wedding anniversary where she met the amazing Beth. As an airline staff member Beth wears a name tag that says “Beth” but it also says “committed to kindness”. Eileen McDargh contributed A Name Tag for Kindness.

Leadership Development 365

Leadership Development Development Leadership Ethics 365

Skip Prichard

JANUARY 14, 2020

At the same time, I’ve also noticed a distorted mashup of what people think this culture is – from road bikes adorning a wall to illustrate a “commitment to work-balance” to beer taps in the boardroom to ensure a happy (or intoxicated?) Southwest Airlines creatively spells words such as “luv” in its mission statement and internal documents.

Airlines 108

Airlines Mission Statement Customer Loyalty Mayo 108

Lead from Within

APRIL 14, 2020

Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. Review expenses and debt levels now, and commit to resourcefulness and creativity in leading your team and organization through what may be a lengthy recession. Make sure you’re ready for an economic downturn. Avoid layoffs at all costs.

How To 218

How To Airlines Uncertainty Creativity 218

Strategy Driven

JULY 20, 2023

Choudhrie’s entrepreneurial spirit also led him to invest heavily in Air Deccan, which eventually became India’s major budget airline within five years. Making two promises to himself post-transplant, Choudhrie committed to becoming a source of positive energy and touching the lives of organ donors and recipients alike.

Tourism 112

Tourism Education Library Airlines 112

Chartered Management Institute

FEBRUARY 14, 2024

10 questions to ask yourself For example, easyJet became a pioneer when chief executive Carolyn McCall decided the experience of flying on a discount airline didn’t have to feel low cost. Or consider how committed subscription business Sky responded to millennials’ love for streaming by launching pay-as-you-go Now TV.

Airlines 52

Airlines Discount Tips Learning-by-Doing 52

HR Digest

MAY 3, 2019

We say this with confidence, based on our interviews with HR Executives from companies such as IBM, Johnson & Johnson, Southwest Airlines, SAP, and Tesla, all of which act on their commitment to developing the people side of their businesses. Julie Weber, Vice President and Chief People Officer, Southwest Airlines.

Power 75

Power Ries Human Resources Airlines 75

Lead Change Blog

APRIL 1, 2016

A leadership lesson Chip gained from his first job was: inclusion will get you more commitment than control. . Helping the CEO of Southwest Airlines launch a best-selling book. When asked about one of the best moments he has had professionally, Chip shared, “Watching my books hit the national best seller list.

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Levitt Godin Customer Loyalty Airlines 150

Great Leadership By Dan

FEBRUARY 19, 2019

And demonstrate your commitment to it in every way that you can. The Power of Company Culture draws on real-life examples to reveal how organisations including Google, 3M, Zappos, Apple, General Motors and Southwest Airlines have successfully built their outstanding cultures. Make sure that the word gets out!

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Objective Airlines Learning-by-Doing Ethics 244

Lead Change Blog

MAY 27, 2016

We know that science has shown that when you enjoy an activity, you’re more committed and engaged. When our physical selves align with our mental selves in the workplace, we tap into a higher level of creativity, productivity, and commitment. Working in alignment with your endorphins and adrenaline creates a healthy environment.

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Sports Airlines Wilde Environment 170

Leading Blog

JULY 25, 2019

Many established organizations commit the mistake of engaging in innovation as if it were a homogeneous process. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. The Three Tracks of Innovation.

Innovation 225

Innovation Organization Bottom-up Airlines 225

Tanveer Naseer

MARCH 18, 2014

Therein lies the secret behind why successful leaders are able to draw us towards them and inspire us to not only believe in their vision, but to commit our discretionary effort – our talents, insights, creativity, and experiences – to that vision and help transform it into our shared purpose.

Succession 279

Succession Leadership Commitment Learning-by-Doing 279

Tanveer Naseer

SEPTEMBER 29, 2015

And if you’re like most leaders, you find yourself frustrated at some point in that process because you struggle to get the buy-in or create the cohesiveness and commitment that would inspire your team to meet the goals that were set. ” Southwest Airlines’ sought to “Become THE low-fare airline” in the nineties.

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Team Teamwork Airlines Goal 100

Tanveer Naseer

APRIL 15, 2014

When it comes to seeking insights on the best leadership practices, the natural inclination is to look towards successful organizations like Southwest Airlines and Zappos for inspiration and guidance. What Leaders Need To Do To Create A Thriving Organization The Language Of Leadership.

Succession 276

Succession Politics Delegation Commitment 276

Marshall Goldsmith

MAY 23, 2016

On one airline alone, I have 12 million frequent flyer miles. If you want everyone else to be passionate, committed, dedicated, and motivated, you go first! For years now I’ve done three things: I give talks, I coach executives, and I write books and articles. I travel constantly. You could say that I keep myself pretty busy!

Airlines 119

Airlines Drucker Video Energy 119

LDRLB

JUNE 1, 2012

Jennings presents some essential “reinvention rules,” for making organizations into reinventors: Commit to a Culture of Change, Get Your People on the Same Page, Change Frugally (counterintuitive but my favorite chapter). Jennings proposes that the best companies are “reinventors,” they achieve continuous growth by embracing constant change.

Company 115

Company Airlines Case Study Proposal 115

Lead Change Blog

JULY 17, 2015

When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” Their commitment also soars when interaction between leader and employee is one of mutuality—that is, it has the spirit of an interpersonal dialogue.

Airlines 150

Airlines CEO Storytelling Learning-by-Doing 150

HR Digest

NOVEMBER 17, 2018

This is capable of bringing mistrust and un-commitment within the workforce. Southwest Airlines completely depend on employee happiness and advanced commitment through profit-sharing as its tool for employee productivity. Listen to your employees. Majority of the work done in the company is done by the employees.

Productivity 69

Productivity Products Metrics Micromanagement 69

Jesse Lyn Stoner Blog

APRIL 3, 2012

Both a visionary leader and a charismatic leader provide a clear picture of a desirable future that inspires excitement and engenders commitment. Consider the seamless transition at Southwest Airlines when Herb Kelleher stepped down as president because the vision had been internalized through out the company.

Airlines 228

Airlines Loyalty Motivation Strategy 228

HR Digest

NOVEMBER 19, 2019

Earlier, the options were limited; one became an airline employee like an air steward, hostess or pilot; or you worked your way through your travels mostly waitressing, nannying, fruit picking, etc. You can also bargain with airlines, hotels, unique destinations, restaurants, etc. This kind of work pays well too. AID WORKER.

Travel 66

Travel Airlines Hotels Diversity 66

LDRLB

JUNE 1, 2012

Jennings presents some essential “reinvention rules,” for making organizations into reinventors: Commit to a Culture of Change, Get Your People on the Same Page, Change Frugally (counterintuitive but my favorite chapter). Jennings proposes that the best companies are “reinventors,” they achieve continuous growth by embracing constant change.

Company 94

Company Airlines Case Study Proposal 94

Skip Prichard

OCTOBER 12, 2020

It sounds fluffy but self-care is like putting on the airline mask. When I turned 50, I committed to turning it into a book and told a woman’s group I’d joined that I was working on it. I’ve also been really consistent about taking care of myself with a monthly massage, facial, mani/pedi. It kept us connected. I would write in spurts.

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Open-book Self-aware Books Airlines 143

The Practical Leader

AUGUST 16, 2023

Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. One key indicator of leadership’s failure to impassion people and foster their commitment is absenteeism. So, I was sick a lot and stayed home.

Energy 52

Energy Crisis Absenteeism Leadership 52

Strategy Driven

OCTOBER 3, 2018

Even if you’re traveling alone, car trips can be ideal for organizing your thoughts and mentally preparing yourself for the work commitments ahead. Never travel on a business trip without adequate travel insurance, and always be aware of the responsibility of your airline or coach when it comes to lost luggage.

Travel 63

Travel Insurance Airlines Bond 63

Eric Jacobson

NOVEMBER 3, 2020

Companies need to think beyond the next quarter’s financial results and make commitments to the people they hire as well as to their customers and investors. Think of the restaurant industry or the airline industry. It’s not cheap in the short run, but the cost of not reskilling in the long run is far greater.

Skills 65

Skills Company Shaw Crisis 65

Tanveer Naseer

MARCH 12, 2013

Some of you may remember and be familiar with Servant Leadership, which started in the 1980’s and is still practiced by such corporate giants as Southwest Airlines, Aflac and many others. You will inspire loyalty, commitment and the highest level of performance – that’s what! And the fifth C is for Commitment.

Power 277

Power Loyalty Bottom-up Learning-by-Doing 277

Eric Jacobson

FEBRUARY 1, 2021

Companies need to think beyond the next quarter’s financial results and make commitments to the people they hire as well as to their customers and investors. Think of the restaurant industry or the airline industry. It’s not cheap in the short run, but the cost of not reskilling in the long run is far greater.

Skills 50

Skills Company Shaw Crisis 50

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. It’s time consuming, but that’s how committed we are to making sure that Southwest’s leaders serve as diligent, selfless, passionate role models for everybody else.

Airlines 8

Airlines Review Engineering Career 8

Great Leadership By Dan

JUNE 16, 2012

Some of them even commit to teach graduate school classes because it forces them to stay up-to-date on the latest developments in their field. For instance, a hospital CEO built several valuable connections with some airline industry executives who had deep expertise in logistics.

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Environment Self-aware Leadership Emotional Intelligence 250

Coaching Tip

DECEMBER 27, 2012

Without consistent customer satisfaction, team member happiness and commitment and community support, the short-term profits will prove to be unsustainable over the long term," as John Mackey and Raj Sisodia point out in their book, " Conscious Capitalism.". The Container Store strives to make people with adult attention deficit (A.D.D.)

Emotional Intelligence 84

Emotional Intelligence Short-term Long-term Price 84

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Jason Womack

OCTOBER 5, 2014

I can work on an American Airlines flight over the Atlantic or Pacific Ocean, set up a “temporary office” at a Starwood hotel, or review client notes at a locally-owned, community-focused coffee shop. MITs are topics - or areas of focus - that I commit to working on throughout the day. Where Do You Do What You Do?

Productivity 159

Productivity Products Tips Travel 159

Coaching Tip

FEBRUARY 23, 2012

That requires moving from coercive or motivational leadership that uses sticks or carrots to extract performance and allegiance out of people to inspirational leadership that inspires commitment and innovation and hope in people. Sticking with Southwest Airlines, why do their flight attendants entertain their passengers?

How To 110

How To Airlines Media Innovation 110

The Idolbuster

JANUARY 7, 2013

While a few companies like Southwest Airlines have a no layoff policy, this should not be taken as a lifelong commitment – there is nothing to prevent layoffs in the future. I recommend a personal risk reduction strategy, to establish rituals that support a commitment to community outside the workplace.

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Long-term Airlines Bond Commitment 44

Rajesh Setty

JULY 31, 2012

You would have heard this announcement before an airline takes off. ” The advice is valid beyond the scope of flying in an airline. The key part here is that “ if you have someone that you need to take care of, please take care of yourself first and then take care of them next. It’s a life lesson. Let me explain.

Airlines 43

Airlines Brand Advice Commitment 43

Tanveer Naseer

OCTOBER 29, 2013

In fact, if we look at some of today’s successful companies – organizations like Zappos, Southwest Airlines, and The Container Store to name a few – we can see clear evidence that their leaders understand the importance of addressing this core psychological need.

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Succession Maslow Motivation Airlines 273