In the CEO Afterlife

MAY 6, 2016

Loblaws , Canada’s largest food retailer, announced that they were discontinuing French’s ketchup, claiming that the new brand’s sales weren’t cutting it. Nonetheless, when a retailer with the size and clout of Loblaws makes a call like this, it is game-over for the supplier. The pressure mounted and the grocery chain folded.

Retail 100

Retail Restructuring Brand Ethics 100

In the CEO Afterlife

FEBRUARY 4, 2015

A good CEO costs no more than a bad one – sometimes far less when you consider costly mistakes and lucrative severance packages. There might be elements that are worth emulating, but certainly not the ethic of dominance, because by their very nature, small and medium sized operations have no clout. There are far more than you think.

Competitive Advantage 100

Competitive Advantage How To Human Resources Strategy 100

In the CEO Afterlife

MARCH 18, 2015

CEOs talk focus all the time and nod to its importance, but few take the necessary measures to cut through complexity and clear a path to clarity and coherence. A workforce of 8,000 led by a transformational CEO, seemingly knows how to deal with the ever-changing digital world. billion and record earnings.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

Lead Change Blog

JANUARY 2, 2015

Take this further than retail and physical products. Ask any CEO and they will tell you brand recognition and logo familiarity are what make or break a company. Look to the headlines on any given day and you will find a CEO who has fallen from grace because of a decision to stray from the moral, ethical or legal path.

Leadership 150

Leadership Brand Definition Emotional Intelligence 150

Lead Change Blog

JANUARY 2, 2015

Take this further than retail and physical products. Ask any CEO and they will tell you brand recognition and logo familiarity are what make or break a company. Look to the headlines on any given day and you will find a CEO who has fallen from grace because of a decision to stray from the moral, ethical or legal path.

Leadership 150

Leadership Brand Definition Emotional Intelligence 150

In the CEO Afterlife

JUNE 8, 2016

Speciality coffee shops are competing with retail brands for consumers’ attention in the grocery aisle, new coffee formats are being introduced (such as single-cup brewing systems), and U.S. At one point, it was “kind of like the Kraft Foods of Western Canada,” says former Nabob CEO John Bell. competitors are entering the market.

Brand 100

Brand Brand Management Advertising Management 100

Chartered Management Institute

MAY 3, 2023

What’s the role of NEDs, CEOs and Government in creating inclusive workplaces? Being an ethical and inclusive leader is a central pillar of CMI's Professional Standard. How to close the say-do gap and tap into hidden talent? How can AI and future technology aid, rather than impair, inclusion?

Policies 121

Policies Article Skills Learning-by-Doing 121

HR Digest

JANUARY 6, 2022

For example, over the past several years, we’ve implemented paid family leave and paid parental leave, as well as extended paid sick leave to part-time retail employees so our employees never have to choose between work and taking care of their own health, a new child, or a sick parent or spouse. Our core values here at LS&Co.

Human Resources 52

Human Resources Diversity Resources Retail 52

Marshall Goldsmith

FEBRUARY 8, 2018

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Alan Mulally – Former CEO, Ford and Boeing Commercial Aircraft. CEO Magazine – CEO of the Year. Non-profit CEOs. Mark Tercek – President and CEO, Nature Conservancy – world leader in global conservation.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Online Retail. There is a direct link between empathy and commercial success. The Most (and Least) Empathetic Companies, 2015. Alibaba Group.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

MAY 29, 2014

Muhtar Kent, the Chairman of the Board and CEO of Coca-Cola since 2009, talks about how the beverage company is imbedding sustainability into its business. We also have our distribution network, which connects us directly to the 24 million retail customers we visit every week. We also have ethical drivers for our sustainability work.

CEO 11

CEO Supply Chain Operations Brand 11

Harvard Business Review

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Our publicly available metrics including CEO approval ratings from staff, ratio of women on boards, and number of accounting infractions and scandals. billion ($1.39

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage. It’s not unusual for a CEO to view the organization’s culture more favorably than average employees do.

Banking 10

Banking Committee Leadership Ethics 10

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. To the general public, it has come to epitomize the dysfunction of Wall Street—the greed, risk and lack of ethics that drove profits over the last twenty years, but went relatively ignored until the recent collapse.

Brand 64

Brand Globalization Banking Long-term 64

Harvard Business Review

JUNE 9, 2016

Consider these three examples: In 2014 the US healthcare retailer CVS decided to stop selling cigarettes, at an estimated cost of $2 billion, due to it being “the right thing for us to do for our customers and our company to help people on their path to better health,” according to Larry Merlo, CEO. Insight Center.

Short-term 8

Short-term Company Long-term Ethics 8

Harvard Business Review

SEPTEMBER 20, 2016

The CEO of Wells Fargo, John Stumpf, apologized in front of a congressional panel Tuesday , saying in a statement , “I accept full responsibility for all unethical sales practices.” Large-scale unethical sales practices often begin with minor ethical compromises. Things escalate and spread from there.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

JUNE 19, 2018

CEO Ed Stack told The New York Times, “We’re going to take a stand and step up and tell people our view and, hopefully, bring people along into the conversation.” ” While some consumers threatened to boycott the retailer, the company’s stock is up , and public perception of the brand is more positive overall. .”

Politics 8

Politics Brand Participative Retail 8

Harvard Business Review

MAY 20, 2016

I winced when Daniel, the 32-year-old CEO, said, “Come on, guys, I need you all to focus more on execution. Many startup CEOs adopt this “visionary entrepreneur” leadership style. If we’re going to scale successfully at the pace we’ve laid out, we’ve got to execute faster and delegate more.

Brainstorming 11

Brainstorming Leadership Delegation Self-aware 11

Harvard Business Review

MAY 2, 2018

But as behavioral scientist Cass Sunstein has cautioned , there are sound uses for personal data on social media if handled ethically. Personality insights and other aspects of behavioral science offer opportunities to better connect with individuals, and if done ethically it can be beneficial for consumers and businesses alike.

Marketing 8

Marketing Advertising Ethics Health Care 8

Harvard Business Review

JULY 16, 2012

A full 30% also said the structure of their compensation plans encouraged law-breaking or ethics violations. Farhad Manjoo looks at Amazon's warehouse expansion — the internet retailer is investing some $1.2 Leadership Advice from Six Major CEOs and One President (McKinsey). 50 SHADES OF I-WANT-IT-TODAY.

P&L 8

P&L McKinsey Comparison Price 8

Harvard Business Review

SEPTEMBER 28, 2012

Then–Google CEO Eric Schmidt was appalled : "Sergey, among your many ideas, this is the worst." (The Yes, this exercise will surface all manner of ethical — and possibly legal — conflicts and risks. The legal and regulatory entanglements were apparently deemed too daunting to confront.) What a pity.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

JULY 25, 2014

Clean Up Your Subcontracts 4 Tips for Business to Ensure Ethical, Slavery-Free Supply Chains The Guardian It may not seem like a topic for a listicle, but this quick rundown of what businesses need to keep in mind to avoid exploiting vulnerable people – and becoming embroiled in often well-deserved PR nightmares — is entirely useful.

Supply Chain 15

Supply Chain Short-term PR Engineering 15

Harvard Business Review

JUNE 21, 2013

In fact, a survey of retail managers suggests that a majority think customers are happier getting preferential treatment in public than in private. Why Lululemon''s "CEO Wanted" Ad Is Bad for the Brand Fast Company. And the decision to post a “CEO Wanted” sign on the home page was timed terribly. Ethical Quandaries.

Advertising 8

Advertising Video Ethics PR 8

Harvard Business Review

JANUARY 20, 2012

Of course, MPAA Chairman, CEO and former Senator Christopher Dodd warned/whined that the blackouts were a "dangerous gimmick" and a "stunt," not to mention an "irresponsible abuse of power." The web organizations inflicted their unhappiness upon their public because they thought their misery would successfully get company.

Tactics 13

Tactics Self-aware Politics Industry 13

Harvard Business Review

OCTOBER 8, 2012

Scott McNealy, the (then) CEO of Sun Microsystems, captured this sentiment eloquently years ago, " You have zero privacy anyway. We need to slow the erosion and give our personal, social, ethical and legal sensibilities a chance to catch up. Get over it.". We have to learn how to limit the direct and collateral damage.

Advertising 8

Advertising Technology Learning-by-Doing Discount 8

Harvard Business Review

AUGUST 6, 2012

The CEO of Chick-fil-A's position on same-sex marriage has provoked a consumer boycott, mayoral threats of denied permits, a counter-boycott culminating in a "Chick-fil-A Appreciation Day," and a kiss-in. This is one reason why retailers and oil companies make good boycott targets. It is easy for customers to shop somewhere else.

Company 12

Company Supply Chain Politics Media 12

Harvard Business Review

NOVEMBER 23, 2010

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Strategy Driven

FEBRUARY 4, 2011

How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition. We cannot fool them.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

APRIL 4, 2014

70% of corporate CEOs think that business is too much focused on the short-term. According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise.

Budgeting 81

Budgeting Succession Consultative Crisis 81

HR Digest

JANUARY 10, 2024

A senior leader at a global financial services companies hired us to help them after regulators put them on notice that they couldn’t do any more acquisitions until they overcame systemic ethical issues among their leaders. However, a few days later, the CEO called and apologized for our experience.

Ulrich 52

Ulrich Leadership Diversity Audience 52