Harvard Business Review

JUNE 18, 2015

Bertice wasn’t dressed like the sales staff, and the couple had no way of knowing that she was the daughter of Benjy’s founder or that she’d been recently appointed to chair the board of the $40 billion electronics and appliance retailer. “There’s no precedent for that in electronics retail,” Ben countered.

Case Study 8

Case Study Retail Price Discount 8

Harvard Business Review

FEBRUARY 1, 2018

A few have announced year-end bonuses ( AT&T, Comcast ) or wage increases ( some retailers ). At a recent investor conference, one of us heard a CEO proudly state that the new law would have no effect at all on how his company views investments. Investing in true innovation.

Supply Chain 8

Supply Chain CEO Discount Retail 8

Strategy Driven

DECEMBER 5, 2013

That is “good advice in general,” Fed Chairman Ben Bernanke told attendees at the Fourteenth Jacques Polak Annual Research Conference , in Washington, D.C Unregulated and a relatively new innovation, trusts were the ‘ toxic assets ‘ of the 1907 crises. earlier this month. earlier this month. "An

Banking 50

Banking Crisis Morale System 50

Harvard Business Review

SEPTEMBER 24, 2018

” It seems the innovative footwear company, based in Spain, decided that one way to deepen ties to its fashion-conscious customers was to build hotels, first in Barcelona, then in Berlin, whose look and experience would echo the brand’s attributes. Shinola has retail stores across the country for its products.

Hotels 8

Hotels Brand Retail Marketing 8

Strategy Driven

MARCH 21, 2011

She is a seasoned business professional and author, who brings a wealth of real-world experience and an innovative style to her position at Hammer and Company. Magazine ) and an inspirational and sought-after speaker and conference moderator/leader both in the United States and internationally.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

JUNE 12, 2017

The blizzard of conferences, initiatives, articles, and reports on how to prepare for the changes technology will bring to our economy is important. But let’s say that automation really does reduce retail and restaurant employment. Work currently does not work for millions of Americans.

Merchandising 8

Merchandising Retail Competitive Advantage Technology 8

Harvard Business Review

AUGUST 4, 2015

Kate Heiny, who very recently departed as the director of sustainability at Target, told the crowd at this summer’s sizable Sustainable Brands conference that: “With their words and wallets, our customers are asking for more [sustainable products].” That seems to be changing. And it’s not just happening at Target.

Productivity 8

Productivity Products Chemicals Retail 8

Harvard Business Review

OCTOBER 21, 2013

Big is old – retailers and financial institutions have had big data for decades. Take large retailers. The point we stress here is that diverse data confers similar benefits. Decade-old research provides some pointers. It is not Big that matters, it is Diversity that matters. But Diversity is new.

Credit Scoring 9

Credit Scoring Diversity Retail Media 9

Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957.

Retail 8

Retail Quinn Real Estate Apparel 8

Harvard Business Review

MARCH 8, 2012

Recently, I had the privilege of moderating a conference of global entrepreneurs and venture capitalists in Mumbai — an event called Founders Forum India. It's a reflection of what's happening in the domestic retail space more broadly. Many at the conference articulated the idea simply. Yes, there are challenges.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

APRIL 4, 2012

The story goes back to January 21, 2009, during Cook's inaugural conference call with investors after Jobs announced his medical leave of absence. Cook did not respond with a detailed review of the products Apple made or the retail environments in which it sold them. "We We believe in the simple not the complex.We

Banking 17

Banking Airlines Retail Advertising 17

Harvard Business Review

JULY 19, 2017

Industries dominated by information-rich assets (think publishing and music) were swept up in the early wave of internet innovation. The subsequent mobile revolution created challenges for retailers who found customers flocking to online alternatives. No industry is immune. These figures compare with a rate of 2.5

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

DECEMBER 5, 2012

The threat of Blue Nile has been felt most by mom & pop jewelers , but increasingly by the middle market retailers like Zales Corporation, as well as high-end brands like Tiffany and Cartier. So what should premium diamond retailers do? Where does this leave the traditional diamond retailers?

Retail 8

Retail Price Brand Competitive Advantage 8

Harvard Business Review

AUGUST 17, 2017

Diversity can boost innovation and employee engagement , and companies with greater gender and racial diversity financially outperform their peers. Many of the leaders I interviewed also speak at conferences about diversity and write openly about its importance. The business case for diversity is clear.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

JUNE 30, 2014

To this end we eliminated silos between functions including marketing, sales, IT, consumer insight, and innovation and established “consumer experience teams” in each business and region. Individual regions build and execute integrated customer experiences and launch innovations based on the way consumers shop in their markets.

Marketing 8

Marketing Brand Globalization Innovation 8

Great Leadership By Dan

MAY 12, 2016

Guest post from Michael Klassen : After three decades of working in marketing, I thought I had heard or read nearly every story of innovation and entrepreneurship out there. Today we fondly refer to these extraordinary American innovators as Haight-Ashbury hippies. Who were these people and how did they do it? How did they do it?

Apparel 120

Apparel Innovation Advertising Industry 120

Harvard Business Review

JANUARY 12, 2017

This should be obvious to all of us; after all, decisions don’t just materialize from the ether, ready to be executed on by managers sitting in a conference room primed to act. A former waiter or retail delivery person fit the bill much better than an education bureaucrat. People make decisions. People matter that much.

Content 8

Content Engineering Education Metrics 8

Harvard Business Review

MAY 16, 2012

Just last week, Kate called me in tears after attending a media conference with well-known industry bigwigs. Everyone knows that you don't have "deep expertise in retail" when you're only three years out of grad school. This means you're pretty free from some huge barriers to innovation : sunk costs, self-interest, and bias.

Social Capital 11

Social Capital Industry Retail Budgeting 11

Harvard Business Review

JUNE 17, 2016

Standing on stage on September 9, 2014 at Apple’s Worldwide Developer’s Conference (WWDC), Tim Cook announced, “We’ve created an entirely new payment process, and we called it Apple Pay.” And should retailers agree to take the new payment method? She paid in the blink of any eye. PayPal went on deathwatch.

Retail 8

Retail Business Model Press Release Strategy 8

Harvard Business Review

DECEMBER 29, 2011

How Retailers Are Reinventing Shopping. Our contributors weighed in with their innovations (and innovators) to watch. — enough conference rooms, we took a look at how office renovations can boost performance. Video interview. The Tanning of America. Wish You Worked Here: Beautiful, Productive Office Spaces.

Video 14

Video Porter Charisma Customer Loyalty 14

Harvard Business Review

MAY 6, 2013

Groundbreaking ideas are no longer a luxury when success is contingent upon an organization''s ability to adapt, innovative, and improve. Failing to do so not only prevents truly innovative thinking; it also ensures failure. Yet to innovate, you must be willing to look at all possibilities from a new perspective.

Disruptive Innovation 8

Disruptive Innovation Hotels B2C Price 8

Harvard Business Review

MAY 1, 2015

Michael Levie, a seasoned hotel executive, and Rattan Chadha, a successful retail entrepreneur, were having dinner. As Levie put it, “in this industry, people already think they have innovated if they have painted a grey wall green.” The topic of conversation was the hotel industry.

Industry 8

Industry Hotels Travel Airlines 8

Harvard Business Review

MARCH 5, 2013

In the throes of apprehending the future of advertising, much has been, and will be, said about new channels, emergent technologies, innovative measurement protocols, morphing agency roles and the like; much less, probably, about how we actually create marketing that works, that's worth consuming, and that's worth running in any channel.

Advertising 8

Advertising Brand Marketing Film 8

Harvard Business Review

JANUARY 16, 2013

In Las Vegas for a conference last week, I heard that question more times that I could count. It seems like people everywhere have traded in their Livestrong yellow wristbands for Nike's latest innovation, the Nike+ FuelBand. "When did you hit your goal?" They were talking about their NikeFue l goals, of course.

Brand 8

Brand Advertising Technology Hotels 8

Harvard Business Review

JULY 12, 2013

While perhaps an extreme example, this type of setup is prized by the likes of Yahoo’s Marissa Mayer, who says that people are "more collaborative and innovative when they’re together. You run a division of his company and can only see him via video conference. Some of the best ideas come from putting two different ideas together."

Decentralization 8

Decentralization Advertising Hedge CEO 8

Harvard Business Review

JULY 21, 2016

This is where the opportunity lies — in collaboration that includes the final approvers, embedding legal teams in the design and innovation process. Ironically, not including lawyers in the collaborative process perpetuates the idea that they smother innovation. Remind your company that there are risks to not innovating.

Innovation 8

Innovation Team Compliance Retail 8

Great Leadership By Dan

MARCH 7, 2016

The first, Ready-Now Leaders: Cultivating Women in Leadership to Meet Tomorrow’s Business Challenges by DDI and The Conference Board, identifies “confidence” as one of the few but significant leadership differences between the sexes. The research also provides a snapshot view and analysis of gender diversity across countries and industries.

Diversity 120

Diversity Globalization Transportation Industry 120

Harvard Business Review

OCTOBER 27, 2011

Below is a snapshot of Amazon's portfolio of disruptive businesses: • Amazon Retail — disrupting traditional retailers. Amazon Kindle — disrupting the paper book format and paper book retailers. Kindle Fire Tablet — a new market disruption enabled by business model innovation.

Christensen 12

Christensen Retail Long-term Incubator 12

Strategy Driven

DECEMBER 15, 2010

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. About the Authors Ed Hughes is a SAS Product Manager and frequently published SAS Institute author and conference presenter.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

MARCH 10, 2017

The executives included heads of HR, innovation, IT, and diversity, and they represented a range of industries and sectors (tech, manufacturing, retail, professional services, education, startups, and others). times as often in Forbes’s list of the World’s Most Innovative Companies, 4.4

Short-term 19

Short-term Diversity Long-term Survey 19

Harvard Business Review

JULY 23, 2012

But there is a glimmer of hope for us Clickers, Copy/Pasters, Conference-Callers, and Collators. While you probably won't convince your boss that performing the Nutcracker in the conference room will help you close the Pepsi deal, there are ways to make almost any office job more stimulating and tangible. Send them to the factory.

ROE 13

ROE Gordon Incubator Chemicals 13

Harvard Business Review

MAY 20, 2014

The debates ( pro and con ) around these projects have brought data journalism out of its niche in digital media conferences and trade publications into the limelight. How Data Visualization Answered One of Retail’s Most Vexing Questions. These new media outlets have been received with both praise and criticism.

Offshoring 8

Offshoring Media Analysis Project 8

HR Digest

JANUARY 10, 2024

Walmart wants customers to know them for low prices, Singapore Airlines customers know them for customer connectivity, Apple customers perceive innovation and Fed Ex customers expect speed. Your firm brand is what you want your customers to know your business for. However, identifying a desired firm brand is not enough.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%. Architectural Innovation. Andrew Brookes/Getty Images. Policymakers have noticed.

Software 8

Software Company Competitive Advantage Henderson 8