Strategy Driven

MAY 20, 2021

In other words, your goal is to learn about your competition, not your consumers. They aren’t all your competition – some just operate in the same industry, but offer entirely different products and solutions. More specifically, you need to focus on businesses that are your competition and find out their weaknesses.

Analysis 123

Analysis Marketing Trends Audience 123

LDRLB

APRIL 13, 2020

Consider a few examples: “The company’s primary objective is to maximize long-term shareholder value while adhering to the laws of the jurisdictions in which it operates and at all times observing the highest ethical standard.” ” You probably got bored right at the phase “long-term shareholder value.”

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Skip Prichard

JUNE 22, 2020

The right culture makes it easy for employees to create the connections needed to foster collaboration and unite teams as they work toward common goals. The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. Authenticity matters a great deal.

How To 108

How To Middle Management Reputation Short-term 108

LDRLB

APRIL 13, 2020

Consider a few examples: “The company’s primary objective is to maximize long-term shareholder value while adhering to the laws of the jurisdictions in which it operates and at all times observing the highest ethical standard.” ” You probably got bored right at the phase “long-term shareholder value.”

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Mike Cardus

DECEMBER 12, 2012

While preparing for a focus group meeting it came to me NOISE. A method that uses solution-focused language and is able to build upon the teams existing knowledge and goals. Scaling Question: Currently the department, organization, team (choose appropriate) operates at X, what does X + 2 look like? Opportunities.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

Strategy Driven

JULY 28, 2019

You can see this play out in your daily operations and ultimately in the P&L. Conduct focus groups, one on one’s, and surveys to get a strong grip on the current state of your business culture. As a leader, you are constantly trying to maximize the magical effort to effectiveness equation (a.k.a. efficiency).

Agility 62

Agility P&L Intangible Assets Team 62

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. Heres the passage from the article that really hit home with me.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Harvard Business Review

FEBRUARY 25, 2014

After working with numerous marketers, we developed the Intelligent Brand Framework to provide a structure for thinking about marketing investments across creative and operational disciplines, using a combination of data-driven and human-centric approaches. The goal is to help marketers find balance.

Marketing 9

Marketing Reis Brand Retail 9

The Practical Leader

SEPTEMBER 30, 2020

Key findings include: Senior leaders of successful agile transformations “quadrupled the time spent on strategy (from 10% to 40%) and reduced the time spent on operations management by more than half (from 60% to 25%).” Meetings need be focus less on operating details and more on strategic issues.

Agility 110

Agility Team Leadership Storytelling 110

Harvard Business Review

AUGUST 7, 2018

It starts with a “vision” statement, moves on to “strategic themes” (six in all) and culminates in 28 “strategic goals.” The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper. It’s more like a dog chasing its tail.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JULY 17, 2015

But before the hiring team starts measuring candidates’ culture fit, they need to be able to define and articulate the organization’s culture – its values, goals, and practices — and then weave this understanding into the hiring process.

Diversity 8

Diversity Human Resources Environment Long-term 8

Harvard Business Review

AUGUST 31, 2018

Sixteen women were interviewed and seven others participated in a focus group. They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. Others wanted power in order to bring out the best in their teams and foster an inclusive culture.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

JANUARY 27, 2012

That's an ambitious goal, of course. So Apple stores, JetBlue Airways , and others deliver employee survey results directly to operating managers, who can then sponsor shop-floor change initiatives. And it necessarily links employee engagement to customer outcomes, the ultimate source of a company's success.

Survey 17

Survey Customer Loyalty Metrics Loyalty 17

Harvard Business Review

APRIL 29, 2015

He had no formal authority as a leader, operating without any title or mandate. We started with focus groups drawn from both our graduate class at Northwestern University and a global high-potential program we run at Aon. But Brian’s accomplishment challenges conventional definitions of strategic leadership.

Strategy 8

Strategy Power Idea Generation Project 8

Harvard Business Review

MAY 19, 2011

In focus groups throughout the state, mothers routinely believed that they were doing their best for their kids. Of course, it's a long way from having that thought to achieving that goal, and that's where we used another principle of inventive negotiation. What would help us build a relationship with them?

Succession 12

Succession Long-term Short-term Budgeting 12

Strategy Driven

JUNE 7, 2013

It occupied one counter at 2-J’s Hamburgers, an established Austin restaurant, owned and operated by Ralph Moreland. Rather than discussing the taste of the food, I asked about his desired legacy and the Big Picture goals of the organization. ’ I commissioned focus groups. Its CEO (John Y.

Franchising 63

Franchising Budgeting Pryor Consultative 63

Strategy Driven

JUNE 6, 2014

Conduct focus groups. No business can operate without affecting or being affected by its communities. Every community relations program has five steps: Learn what each community thinks about the company and, therefore, what information needs to be communicated to each public. Maintain community files.

Franchising 72

Franchising Marketing Strategy Strategic Planning 72

Harvard Business Review

MARCH 31, 2016

Boosting engagement in wellness can only be achieved when workers own the program, understand how they and the company benefit, and are given a meaningful voice in its ongoing operation. There are a few simple ways to start doing this. As we’ve already noted, simply paying people to change life-long habits may not work.

Planning 8

Planning Incentives ROI Long-term 8

HR Digest

NOVEMBER 9, 2023

Conduct regular surveys, focus groups, or town hall meetings to understand employee perspectives on fairness and equity in compensation. Allow employees to choose courses, workshops, or certifications that align with their career goals and personal interests.

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

MARCH 1, 2012

In the work underlying Beyond Performance , we found a technique we call 'laddering' that even the most hard-nosed business operators can feel comfortable with; the reason is that it closely resembles the "five whys" approach lean organizations use to get to the root causes of performance problems. Because it overheated," comes the reply.

Banking 15

Banking Prahalad Hamel Emotional Intelligence 15

Harvard Business Review

AUGUST 16, 2016

Better-quality feedback from customers and stakeholders, often because you’re asking them to actually buy something, rather than just spout opinions in a focus group. You want to get as close to perfection in some of these technologies as possible, but the goal also has to be progress, not just perfection.

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. Radical because we needed to establish audacious goals to inspire the team. Also, PBS is the opposite of a top-down company.

Team 13

Team Metrics KPI Rogers 13

Harvard Business Review

AUGUST 17, 2015

With that goal in mind, the greeting card and media company equipped members of its long-established online consumer communities of women advisers with a simple ethnography app, which they used to conduct a variety of projects. “You just can’t get this depth of insight in a one-off focus group or survey,” Hadnot notes.

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

OCTOBER 2, 2018

Others lack the processes and operational capabilities to target them with personalized communications and experiences. The program not only makes tangible the contributions to the customer that every employee makes but also produces organization-wide alignment because everyone is working toward the same goals.

Short-term 12

Short-term Learning-by-Doing Participative Human Resources 12

Harvard Business Review

DECEMBER 13, 2016

Seeing how Atrius orchestrated the transition from being a fee-for-service provider to one that predominantly relies on value-based payment can benefit others pursuing the same goal. Instead of incrementally improving processes, the goal became replacing them and creating whole new care models. The results have been remarkable.

Health Care 8

Health Care Innovation Insurance P&L 8