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Empathy Training May Not Be Genuine

First Friday Book Synopsis

We have presented several books over the years that have featured empathy as an important skill for managers to exhibit. Obviously, the Kouzes and Posner best-seller, Encouraging the Heart (Jossey-Bass, 2003), includes many different references to empathy as a management tool in recognizing and reinforcing employee behavior.

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Power Dynamics and the Formation of False Memories in the Workplace

CO2

Here’s how: Coercive Influence : In instances where managers apply pressure or manipulate situations, employees may be influenced to align their recollections with the narrative presented by those in authority. Training and Education : Continuous Learning : Emphasize the value of lifelong learning. Source : Kassin, S.

Power 78
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3 Insights into Supporting Low-Income Employees

Lead Change Blog

Back in 2003 I read Ruby Payne’s book, A Framework for Understanding Poverty. Though it’s been 14 years, here are three insights I still remember and share with those managers and leaders who have employees who either are currently low-income or who come from a low-income background: Problem-solving. Relationships.

Stress 242
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Training vs. Learning: Do you want to train? Or have someone learn?

Strategy Driven

Training successfully educates only those who are predisposed to the new material. The problem isn’t the value of information or the eagerness of the learner: It’s a problem with both the training model itself and the way learners learn. A training program potentially generates obstacles, such as when. How We Train.

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Research Highlights The Glass Ceiling In Academia

The Horizons Tracker

The research highlights the high number of women who are exiting academia, despite the significant amount of time and money invested in their doctoral training. This is compounded by the finding that most of the men hired in Canada were trained in Canada, whereas most of the women hired were trained overseas. Brain drain.

Attrition 101
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Training vs. Learning: do you want to train? Or have someone learn?

Strategy Driven

Training successfully educates only those who are predisposed to the new material. The problem isn't the value of information or the eagerness of the learner: It's a problem with both the training model itself and the way learners learn. How We Train. It has little to do with the new, and everything to do with change management.

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Preparing for Re-entry into the Physical Workplace: Lessons from NASA

Michael Lee Stallard

Their interest in our work has been to help their leaders and managers learn to cultivate a culture of connection so that everyone can give their best performance. Their mnemonic device stands for Community, Openness, Networking, Needs, Expeditionary mindset, Countermeasures, and Training and preparation.