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Quiet Time: The Introvert’s 5 Keys To Influence

Persuasive Powerhouse

Take a look at the new book by this author, Quiet Influence: The Introvert’s Guide to Making a Difference (Berrett-Koehler, April 2013); I find myself pumping my fist and saying “yes!” Quiet influencers like these professionals begin their influencing journey where they think and recharge best: in quiet.

Influence 262
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2013 – Top Change Posts of the Year at Enclaria

Change Starts Here

Here’s a list of the most popular posts at Enclaria for 2013. When Does a Project Justify Using Change Management Tools? These are a few more of my favorites: Five Fundamental Levers of Influence. Who Does What on Change Projects? Thank you for reading my blog this year! Have you read them all?

Webinar 92
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Design and Influence Irresistible Change – Learn How in this Special Workshop

Change Starts Here

Similar workshops I’ve conducted privately for clients have enabled leadership and project teams to gain clarity about the change they want to implement and to figure out how they can influence the desired change effectively. In this working session, you will apply the Irresistible Change model on a real project or initiative.

Workshop 116
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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

Industry influencers who were interviewed named employee engagement as the number one way to improve the customer experience, followed by walking in the customers shoes and reviewing the service values of the company. A recent OneReach report found the best way to improve customer service is to focus on the employee experience.

Metrics 317
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The First Thing Leaders Need to Do When Leading a Big Change

Great Leadership By Dan

Guest post from Phil Buckley : Most leaders will lead their organizations through multiple big change projects. The first thing leaders need to ask themselves is, “What do I bring to the project?” They may also realize that there are some gaps that need to be filled to successfully lead the project.

Project 257
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3 ways to build your business (as a speaker)

Jason Womack

I'm amazed at the connections that abound; that within moments we can find out about someone doing amazing work, within days we can connect and explore those things we have in common; and, within weeks we can produce a project together. Small Business Success in 2013. For much more - and to download that PDF - just visit this page.

Download 127
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Insights for Women Leaders: Motivate Team Members for Success

Women on Business

Guest Post by Grayce Belvedere Young, president of the Organization Development Practice at Prouty Project (learn more about Grayce at the end of this post). Women in leadership are well positioned to influence and guide their team members for greater success. The third component – purpose – supports autonomy and mastery.