Harvard Business Review

AUGUST 27, 2014

They surveyed 1,000 Society for Human Resource Management (SHRM) members — HR Managers, Directors, and VPs — with an average of 14 years’ experience. And yet that’s how many companies operate. Hiring Human resources' The results? In the case of 4-Qs, probably not.

Human Resources 14

Human Resources Tools Analysis Bottom-up 14

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. Although long ignored, these middle management positions have become increasingly recognized as critical to executing a company’s strategy.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

DECEMBER 22, 2014

While M&A may improve the efficiency of shared services such as human resources and finance, it may actually make it more difficult to improve the coordination of care. When a request arose for a new service that was not operational within our own system (e.g., But consolidation does not ensure integration.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

SEPTEMBER 4, 2015

In 2014, their median hourly wages were $10.30 In 2014, the median age of a retail salesperson was 35. If retailers want to thrive by offering better jobs, they will need to change their operations strategy from one that uses people as interchangeable parts to one that is human-centered. According to the U.S.

Retail 8

Retail Operations Price Merchandising 8

Harvard Business Review

MARCH 8, 2018

Both companies named leaders from completely different parts of the business as their current heads of People — Apple’s Deidre O’Brien came from Worldwide Sales and Operations and Microsoft’s Kathleen Hogan came from Worldwide Services at Microsoft. Call it baptism by fire. Greater diversity of perspectives.

Company 8

Company Learning-by-Doing Human Capital Report 8

Harvard Business Review

MARCH 14, 2016

What links the world together has changed fundamentally — and for many companies, succeeding in this new operating environment will require rethinking many past decisions and assumptions. trillion in 2014 alone. Multinationals once expanded by building a replica of their entire firm in each country where they operated.

Globalization 8

Globalization Supply Chain GDP Operations 8

Harvard Business Review

SEPTEMBER 3, 2015

Executives have a choice in how they run their operations. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. They can run them in a way that uses people as interchangeable parts. Both ways can be profitable.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

DECEMBER 23, 2016

Procurement typically owns your “resource planning system” for contract workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement. Consider the case of a fast-growing biopharmaceutical company.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

DECEMBER 6, 2017

They shared five key insights for employers looking to improve retention and engagement, including how to improve manager training, diversity and inclusion, and scheduling. Train frontline managers to support people and process. How can companies help their managers become more effective?

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

MAY 21, 2014

But new strategies and structures are squarely in the board’s domain, and we have seen any number of governing boards innovating with, not just monitoring, management. Innovations at the top extend even to how the board itself operates, and Blackstone Group — one of the leading investment groups in the world — has been pressing the case.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

DECEMBER 9, 2015

For example, before performing every operation the surgical team should conduct a “time-out” 100% of the time to ensure that everyone agrees that they are operating on the correct patient and are performing the correct procedure on the right site and that any questions or concerns that any team member might have are addressed.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

APRIL 7, 2016

According to the Society for Human Resource Management (SHRM), late 2015 was the most difficult hiring period in four years. Part of its success is that the company supports a collaborative work environment and boasts transparent operations from the top down. Looking for Millennials?

Marketing 8

Marketing Strategy Hammer Media 8

Harvard Business Review

DECEMBER 10, 2013

But his insight makes a lot of sense — and it applies to human talent as well. The best employees and executives are what talent management experts call “portable”. He operates in a similar environment, analyzes the same companies in the same sector, and has the same clients. Hiring Human resources Managing people'

How To 8

How To Banking Human Resources COO 8

Harvard Business Review

JULY 15, 2015

Getting the company back on its feet required a major boost in operating efficiency. In order to make our success sustainable, we decided to roll out a new “leadership model” for our middle- and upper-level managers. We focused on the soft qualities that managers often overlook in their zeal for short-term results.

Resistance 8

Resistance Long-term Short-term Self-aware 8

Harvard Business Review

JULY 11, 2013

A cascading series of deadlines, operating systems, and reporting rules have to be arranged, tested, and communicated. This provision would have required most companies with the equivalent of 50 or more full-time workers to offer health benefits on January 1, 2014, or pay a fine of at least $2,000 per employee.

Health Care 8

Health Care Parcell Politics Policies 8

Harvard Business Review

AUGUST 6, 2014

The solution, we decided, was to acquire a local company that had already gained traction in the market and that could provide us with proven local management as well as help us with web search, which had become a priority after we bought U.S. The company was owned by management, venture capitalists, and SoftBank.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

SEPTEMBER 10, 2015

Anyone who has worked inside a large organization can rattle off a lengthy list of the things that regularly kill promising ideas: conflict with existing businesses, naysayers, management turmoil, insufficient resources. In 2014, more than 5000 submissions came in. Sometimes that requires creating a separate operating structure.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

AUGUST 15, 2016

In 2014, Michael Callahan, then head of customer experience at Hulu, had a mystery on his hands. The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential.

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

NOVEMBER 2, 2015

At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. One of the most important ways that managers can help these employees be their best is to start by making them feel safe. True forgiveness must be felt, not just stated.

Motivation 8

Motivation Brand Hotels Policies 8

Strategy Driven

AUGUST 1, 2014

That was caused by previous management. Our human resources department takes care of that. Not engaging in planning for future operations: So what are you gonna do about it? Learn to manage change, rather than become a victim of it. Copyright 2007-2014 by StrategyDriven Enterprises, LLC. We blame it on them.

Budgeting 79

Budgeting Risk Management Quality Strategic Planning 79

In the CEO Afterlife

MARCH 18, 2015

This can mean expanding product lines, entering new markets and geographies, line extending brands, acquiring new businesses, creating projects, and adding layers of management to manage the self-created complexity. This vision establishes the principles for running a simple operation. Complexity had brought LEGO to its knees.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

Harvard Business Review

NOVEMBER 18, 2013

For too long, the industry has asked marketers to manage multiple relationships with up to 40 vendors to execute online advertising. This is a significant deterrent for digital investment as it creates more work than value for already resource-strapped agencies and marketers. Operational convergence will drive strategy.

Advertising 9

Advertising Industry Technology Bottom-up 9

Harvard Business Review

MARCH 29, 2018

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. Managers could also use the app to post additional shifts. per year between 1987 and 2014. Increasing staffing, they found, could increase sales and profits. Our estimate is that Gap earned $2.9

Retail 8

Retail Productivity Products Cost 8

Harvard Business Review

DECEMBER 11, 2017

pneumonia, heart failure, shortness of breath) between 2009 and 2014. It takes time to learn how to operate efficiently in a new clinical delivery system, and higher costs of care and longer lengths of stay for locum tenens’ patients could reflect this learning curve. Our study was recently published in JAMA.

Quality 8

Quality Survey Short-term Efficiency 8