Harvard Business Review

AUGUST 1, 2017

What metrics will be used to determine how well your unit is doing at embracing learning and development, and how will that in turn affect your review? When I launched my first company in 2008 (CarZen, acquired by Liberty Mutual), one of my first hires was a CTO. There will always be some tension.

CTO 8

CTO Goal How To Learning-by-Doing 8

Harvard Business Review

JANUARY 20, 2011

Next Monday I am going to be facilitating a panel discussion in Singapore on "Asia Fuelling Global Innovation."

CTO 13

CTO Chief Technology Officer Senge Webinar 13

Harvard Business Review

MARCH 14, 2016

One approach that 10X has recommended is creating a roving CTO or project managers. In this sense it is similar to the roving CTO but focused more on the depth and effectiveness of the agile talent network. ” Similar in some respects to the CTO role is the role of the technical “chief.”

CTO 8

CTO Agility Management Chief Technology Officer 8

Harvard Business Review

APRIL 17, 2017

As Etsy CTO John Allspaw says , people are “the most expert in their own error. Harvard Business Review. ” when conducting a postmortem won’t lead to the blame game; it will yield the root cause. They ought to be heavily involved in coming up with remediation items.” Further Reading. COMMUNICATION Book.

Team 10

Team Management CTO Open-book 10

Harvard Business Review

NOVEMBER 30, 2010

After an intense innovation workshop, the CTO of a globally-successful Chinese electronics supplier approached, unhappily. The CTO grimaced. As we talked, the CTO mentioned that one of these firms was a subsidiary of one of his company's biggest customers. Why do they refuse your offers to innovate?".

CTO 15

CTO Lean Manufacturing Supply Chain Innovation 15

Harvard Business Review

SEPTEMBER 14, 2018

One CTO I coached realized he’d been delegating too much because he no longer had proper visibility into what his teams were working on. Her time spent on the software also helped in the long run because when it was time to delegate, she understood all of the specifics of getting the work accomplished. Reset with your team.

Delegation 14

Delegation CTO Project Software 14

Harvard Business Review

FEBRUARY 3, 2011

As promised , I asked Bruce Brown , P&G's CTO, one of the questions readers submitted last week: "As you look forward into the future what do you see as P&G's largest challenges, as seen through your eyes as CTO?" Brown noted three specific challenges. First, the general challenge of growth. P&G is about an $80 billion company.

Innovation 15

Innovation CTO Senge Globalization 15

Harvard Business Review

JUNE 25, 2015

This is not a CTO role or a role that reports to the CEO. You do not work for the CEO, or alongside the CTO, CIO, and CFO. The Chief Entrepreneur will be responsible for managing a portfolio of entrepreneurs who experiment with new business models and value propositions.

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8

Harvard Business Review

AUGUST 24, 2016

This isn’t the fault of the technology or the CTO, who usually manages it. Because it involves software, many companies make it the CTO’s responsibility. As a consultant, I’ve seen dozens of CRM implementations in a wide range of organizations, and consistently find that they fail more than they succeed.

CRM 8

CRM Execution CTO Metrics 8

Harvard Business Review

MARCH 26, 2015

Starting a global engineering operation “essentially doubles the expense for 6-12 months,” says former Informatica CTO, James Markarian. However, we found that the companies who are most successful with global engineering have vastly different motivations beyond cost reduction, albeit some of the same challenges as new entrants.

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

OCTOBER 19, 2011

The news had just hit that Danny Lewin — the co-founder of Akamai Technologies, its charismatic CTO, a former commando in the Israeli Special Forces, and MIT mathematics genius who led the company from a math class to an IPO and a market cap of $30 billion — had suddenly died. For all of us, Danny was our CTO and visionary.

CTO 10

CTO Lewin IPO Mentor 10

Harvard Business Review

DECEMBER 6, 2013

For a time, having a BlackBerry was the ultimate status symbol in business, as well as the ultimate addiction: One former global account manager recalls a CTO referring to the blinking red light as "digital heroin." At most big companies, would-be innovators have to submit their proposals to review boards and then wait months for funding.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

AUGUST 16, 2017

He had her sit next to the CEO, and enabled her to wander around and ask questions to everyone, including the CEO and the CTO. The superhero-sidekick relationship Mickey set up with Lisa eliminated expected hierarchy. He asked her to teach him stuff, and had her give the big presentation at the end of the project.

Supply Chain 14

Supply Chain NGO CTO Learning-by-Doing 14

Harvard Business Review

MAY 4, 2018

When new CTO Prakash Khot arrived from Salesforce, he shifted the company towards continuous delivery, testing changes more frequently and on smaller audiences. By 2016, clients dreaded the disruptive monthly releases such that one large client had to deploy a 70-person crisis management team to manage the fallout of each monthly release.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

SEPTEMBER 11, 2012

According to the company's CTO, Phil Shelley, the time needed to generate a comprehensive set of promotions dropped from eight weeks to one, and is still dropping. This blog post was excerpted from the authors' upcoming article "Big Data: The Management Revolution," which will appear in the October issue of Harvard Business Review.

Management 8

Management Airlines Supply Chain CTO 8

Harvard Business Review

SEPTEMBER 10, 2014

The term was coined by the first CTO of the US Government, Aneesh Chopra. But there are some things you need to be big in order to achieve. What Apple demonstrated yesterday was its power as an “impatient convener.”.

Industry 9

Industry CTO Game Theory Technology 9

Harvard Business Review

MARCH 24, 2017

For example, if a CRO or CTO leaves a young company, it can cripple the organization. Unplanned attrition is extremely challenging for any business, but it’s especially tough for a startup because young, small companies lack the infrastructure and talent redundancies of larger companies.

Morale 12

Morale Attrition Early Adopters Benchmarking 12

Harvard Business Review

AUGUST 22, 2013

The New CTO: Chief Transformation Officer. But to do that requires more than capital: it requires a different approach to making decisions and, specifically, rethinking traditional IT project-centric approaches to identifying and funding capital investment opportunities. Reinventing Corporate IT An HBR Insight Center. IT management'

Innovation 8

Innovation CIO ROI CTO 8

Harvard Business Review

AUGUST 27, 2013

In addition to service improvement efforts, new CIOs should also continuously review which information services are "core" versus "strategic." The New CTO: Chief Transformation Officer. Generate Room for Innovation. All new CIOs should seek to tap into a similar personal passion in their own organizations. IT Doesn''t Matter (to CEOs).

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

APRIL 23, 2012

For example, the CTO of DonorsChoose is in regular contact with board member Jeff Weiner , the CEO of Linkedin. And if board members had more contact with employees beyond the CEO, those board members would have a more complete understanding of the company's strengths and weaknesses.

White Paper 10

White Paper CTO Diversity Constraint 10

Harvard Business Review

SEPTEMBER 19, 2016

For example, Camille Fournier, former CTO of Rent the Runway, described the pain and reward of planning. But as you develop the habit of planning, the pain associated with it usually decreases. And the more positive reinforcement you get only increases, the more you do it.

Planning 8

Planning CTO Project Charisma 8

Harvard Business Review

MARCH 26, 2012

Paliwal not only thwarted the coup, he supported Lawande's leadership and even made him the new CTO. Manage conflicts with the core business: Paliwal intervened when his chief technology officer — with roots in the German engineering group — attempted a coup against the LGT leader, Sachin Lawande. The lesson is clear.

Chief Technology Officer 13

Chief Technology Officer CTO Constraint Engineering 13

Harvard Business Review

DECEMBER 13, 2017

Founder/CTO/CEO relationship with PM – Especially in earlier stage companies, it’s important to know how involved the Founder/CEO/CTO is in the product process. They can get “lost” in the system and have to deal with more politics and tight budgets.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

AUGUST 16, 2013

The New CTO: Chief Transformation Officer. They can help companies exploit rapidly evolving information technology and implement a virtuous cycle of revenue growth and operational-efficiency improvements. Reinventing Corporate IT An HBR Insight Center. IT Doesn''t Matter (to CEOs). Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 6, 2015

.” This research had two advantages: One, it made the hiring process go more smoothly and, two, it has helped Emily manage Heather, her new CTO. “I understand our application architecture at a high level and I can communicate to my CTO what I need done, but how it gets done is up to her,” she says.

Management 8

Management How To CTO Mentor 8

Harvard Business Review

MARCH 15, 2017

” Generally speaking, CIO director prospects will have served as a CIO or CTO of a large organization whose market sector is relevant to the company of the board doing the recruiting. The CIO is a system integrator, so he or she envisions all the critical connections.”

CIO 9

CIO Committee Technology P&L 9

Harvard Business Review

OCTOBER 26, 2018

Dharmesh Shah, founder and CTO at HubSpot and an immigrant to the United States, writes about many of the changes he made on an ongoing basis in order to fit in, from getting rid of his accent, to changing his appearance, and even temporarily changing his name to David.

Globalization 8

Globalization Long-term Diversity CTO 8

Harvard Business Review

MAY 17, 2012

Our co-founder and CTO, Danny Lewin, had suddenly turned from a struggling graduate student to a staggeringly wealthy man. Akamai was so young, and the boom so frothy, that most employees had not yet vested any shares. His share of the company was worth over a billion dollars at the end of the day.

IPO 12

IPO Lewin CTO Conference 12

Harvard Business Review

AUGUST 21, 2013

The New CTO: Chief Transformation Officer. Now that IT is essential to the execution of nearly every job, as we move into the future, managing IT will be an even bigger part of your job. Reinventing Corporate IT An HBR Insight Center. A Board Director''s Perspective on What IT Has to Get Right. IT Doesn''t Matter (to CEOs).

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.”

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JULY 24, 2018

One CTO we spoke to tells a story about an AI project that “hit the wall” despite a sequence of green lights. All of this is driving a shift from annual performance assessments to systems that provide feedback and coaching on a continuous basis, as firms ranging from Allen & Overy to Microsoft have found.

Technology 11

Technology Talent Management Process Management 11

Harvard Business Review

JULY 23, 2013

They have remained, instead, CTO''s. CIO''s must re-invigorate the vision of 1987, when the inaugural issue of CIO magazine stated that, "information is a corporate asset to be managed by a top-ranking executive." CIO''s have never broadly achieved their destiny. I submit they are — or should be — something different.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

AUGUST 26, 2013

The New CTO: Chief Transformation Officer. Organizations in every industry need to follow their example. Reinventing Corporate IT An HBR Insight Center. A Board Director''s Perspective on What IT Has to Get Right. IT Doesn''t Matter (to CEOs). Google''s CIO on How to Make Your IT Department Great.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

SEPTEMBER 13, 2016

For example, if you want clients for your CTO coaching business, then chief technology officers (and the people who know them) are your audience. No matter what your goals are, your writing must reach the right audience. So ask yourself explicitly who that is. Who has to read what you’re writing for you to get the results you want?

Audience 8

Audience Chief Technology Officer Open-book CTO 8

Harvard Business Review

SEPTEMBER 17, 2014

Look for ways to stretch the boundaries of current innovation efforts, but remember you are not the CEO or CTO. But you should have a perspective – even on Day 1 – regarding how your role as the innovation leader can help the organization achieve its overall strategy.

Innovation 8

Innovation Planning Short-term Long-term 8

Harvard Business Review

JANUARY 27, 2016

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. ” Yoshiyuki Taniguchi, the CTO, spoke up: “I like your thinking, Mayuka-san, but why not use technology to achieve the same result?

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

JUNE 17, 2015

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. With this approach, cross-functional teams quickly develop prototypes to bounce off of customers.

Productivity 8

Productivity Products Customer Intimacy Software 8