In the CEO Afterlife

MAY 6, 2016

Taking a lesson from the signature phrase in the illustrated children’s book, The Little Engine That Could , the Leamington community did not throw in the towel. Loblaws , Canada’s largest food retailer, announced that they were discontinuing French’s ketchup, claiming that the new brand’s sales weren’t cutting it.

Retail 100

Retail Restructuring Brand Ethics 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Leading Blog

APRIL 16, 2021

There are many ways that even a good business with good leadership can be damaged or bankrupted. Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. Some things in business and life are simply out of our control. Ours did; over 700 did not.)

Learning-by-Doing 256

Learning-by-Doing Long-term Automotive Open-book 256

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. K-Mart had become the odd retailer out but still kept 1,500 stores for its reorganization. Inevitably, when retailers contract, they blame poor performance upon bad locations.

Crisis 59

Crisis Crisis Management Retail Budgeting 59

N2Growth Blog

JUNE 14, 2010

While much has been written about corporate vision, mission, process, leadership, strategy, branding and a variety of other business practices, it is the engineering of these practices to be disruptive that maximizes opportunities. Why didn’t IBM see Dell coming? How did Microsoft not keep Google at bay? via n2growth.com [.]

Business Model 305

Business Model Blog Disruptive Innovation Brand 305

Thin Difference

APRIL 11, 2019

Instead of operating top-down, power is distributed throughout the organization, giving individuals and teams more freedom to self-manage, while staying aligned to the organization’s purpose. Zappos , retail. Worker cooperative – Isthmus Engineering & Manufacturing (IEM). Key Elements of Holacracy. Holacracy Examples.

Organization 62

Organization ESOP Cooper Reis 62

Harvard Business Review

DECEMBER 19, 2017

The Institution of Mechanical Engineers estimates that annually between a third and a half of all food produced is wasted worldwide. Large food retailers such as Kroger, Sainsbury’s, Tesco, Carrefour, and Wal-Mart stand in a unique position to address this global food issue. Companies like Whole Foods and Target in the U.S.

Retail 8

Retail Supply Chain Crisis Short-term 8

Harvard Business Review

MAY 27, 2011

By parallel, managers themselves might similarly benefit from "reverse-engineering" the criticism of not only outsiders but of their own colleagues: considering both parties as their benefactors on the road to greater performance. Keep the low-cost strategy but seek alternative ways for supporting it.

Engineering 14

Engineering PR How To Reputation 14

Strategy Driven

APRIL 4, 2014

Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. That 2% includes all the doctors, lawyers, accountants and engineers… those of us who actually advise. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise.

Budgeting 86

Budgeting Succession Consultative Crisis 86

Deming Institute

JANUARY 5, 2017

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

JUNE 15, 2018

The supply chain is the heart of a company’s operations. Robots are improving productivity and margins in retail warehouses and fulfillment centers. Rio Tinto, the global mining-and-metals company, is exploring how digital technologies can automate mine-to-port operations. Alistair Berg/Getty Images.

Supply Chain 8

Supply Chain Management Retail Technology 8

Strategy Driven

MARCH 21, 2011

Suddenly it hit Bob: he hadn’t checked to make sure engineering had included the new wiring diagram in the customer’s shipment that was due to go out first thing in the morning. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes. Without the diagram the equipment would be useless.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Strategy Driven

OCTOBER 10, 2011

This non-traditional, gung-ho guide is not afraid to lay out the leadership methods that can effectively get a new business off the ground, and through the requisite fast-track growth phases that produce tangible success measured by your bottom line and your wallet. billion sale in his 16 years as CEO Beating the competition is never easy.

Innovation 50

Innovation How To Retail Motivation 50

Harvard Business Review

JULY 31, 2017

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

SEPTEMBER 27, 2017

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. One of Rochet’s first tasks was to create a leadership development program that equipped executives with the knowledge, mindset, and ways of working the company would need to grow in the digital age.

P&L 13

P&L Agility Fashion Media 13

Harvard Business Review

MAY 22, 2018

Its hierarchical authority, specialized division of labor, and standard operating procedures enabled companies to grow far larger than they had ever been. I know it is critical for the leadership to embrace agile, but the sad reality is that I’m not sure our leadership team will start before it’s too late.

Bureaucracy 11

Bureaucracy Agility Energy Constraint 11

Harvard Business Review

SEPTEMBER 21, 2016

Before joining Facebook as a security engineer in 2015, I worked in industries from consulting to manufacturing to retail. Instead, it was forged by individual engineers and managers who recognized the opportunity to collaborate across the organization for improved performance, lower costs, and faster development cycles.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

NOVEMBER 29, 2011

A classic example of this phenomenon, which I chronicled in my book Mavericks at Work , was the game-changing performance of Commerce Bank, one of the most colorful institutions in the history of retail banking. They looked to "power retailers" such as Starbucks, Target, and Best Buy. We copy the great retailers."

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

SEPTEMBER 28, 2012

The world's biggest and fastest search engine can't help but generate terabytes and petabytes of actionable investment intelligence. In fact, Google chief economist Hal Varian (and other economists and forecasters) already use the search engine's data and analytics to predict economic futures.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

NOVEMBER 9, 2017

One of us (Paul) is a strategy scholar and economist; the other (Amy) studies organizational behavior and operations management. Volkswagen’s software that allowed diesel engines in its vehicles to cheat on emissions tests is another case of a top-down fixed strategy that suffered in implementation.

Strategy 8

Strategy Agility Execution Core Competence 8

Harvard Business Review

FEBRUARY 11, 2011

One of the wonderful things about being a coach is that I meet hundreds of executives who freely share their business and leadership challenges with me. Worse, organizations rarely show people how to operate in a new structure, which can also undermine effectiveness.

Restructuring 15

Restructuring Operations Consultative Retail 15

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. Having the team hear customer feedback firsthand was a big change, especially for the engineers. At their training center in Louisville, they bounced ideas and product prototypes off of retail salespeople who came to learn about GE’s products. and compete successfully.

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. It’s a different kind of engineering.” Human leadership defers to demonstrable algorithmic power.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

AUGUST 30, 2011

So if you want to use the end of Steve Jobs's hands-on leadership at Apple to inspire a greater commitment to leadership by you, I'd suggest that you ask these five simple questions — questions that define what it means to be a high-impact leader today. Why should great people want to work with you?

Industry 15

Industry Retail Learning-by-Doing Project 15

Harvard Business Review

FEBRUARY 8, 2013

The men and women who choose this path have diverse expertise and job responsibilities: marketing, leadership development, communications, operations, new business development, purchasing. James is using his expertise as a chemical engineer to develop new business models for base-of-the-pyramid consumers.

Real Estate 8

Real Estate Constraint Entrepreneur Restructuring 8

Harvard Business Review

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). On a separate track, he launched the device and content ecosystem, starting with iPod and iTunes, that would become the company’s new growth engine.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

AUGUST 28, 2015

Companies were split into divisions, each with their own leadership. Google’s mission is to organize the world’s information, which helps it attract world-class engineers who share its mission. Frank and honest leadership is usually enough. Authority flowed downwards and your rank determined your responsibility.

Groupthink 8

Groupthink Agility Diversity Information 8

Harvard Business Review

MARCH 31, 2016

Your current business is the performance engine. It both funds day-to-day operations and generates profits for the future. Success in each box requires a different set of skills, attitudes, practices, and leadership. To be sure, the present is vitally important. Potato Head, G.I.

Innovation 8

Innovation Hedge Management Govindarajan 8

Harvard Business Review

NOVEMBER 25, 2015

In this article, we address each of these to show how leaders can engineer high-performing organizational cultures — and measure their impact on the bottom line. We saw this play out in retail, banking, telecommunications, and the fast food industry as well. 2) What is culture worth? How does culture drive performance?

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

JUNE 1, 2016

Digital transformation halts, or fails, for many reasons—but most often it’s because minor changes at the surface level do nothing to affect the fundamental operations of a company. Real digital transformation requires transformation at a deeper level—transformation of the leadership team’s core beliefs.

Business Model 8

Business Model Industry Metrics Budgeting 8

Harvard Business Review

JULY 11, 2017

Web scraping by Quad Analytix pulls assortment mix and price point data from multiple retail sites to help acquirers understand market dynamics. That means investigating where each company can benefit from the other in technologies, customer proximity, go-to-market access and other capabilities.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

MARCH 22, 2017

Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. The leadership team conducts a weekly evaluation to assess, “Is what we’re doing working?” As a result of this program, about 60% of new members register within the first six months. These members are 2.6

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

JUNE 20, 2014

When Deborah DiSanzo took over as CEO of Philips Healthcare in May 2012, she knew that engineering would continue to drive innovation. We are always on the agenda of the executive team and are a significant part of the leadership meetings,” says Bert van Meurs, CMO of Philips Healthcare Imaging Systems.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

AUGUST 6, 2012

And many activists have given up on governments and are focusing instead on companies as the main engine of social change. This is still unfamiliar territory for executives who lack a proper understanding of how activists operate and what makes boycotts successful. First, activists are highly strategic. Entertainment companies (e.g.

Company 12

Company Supply Chain Politics Media 12

Harvard Business Review

MAY 19, 2016

The company’s Supply Chain Leadership Team had seen the pace of change for its group began to plateau. Operations in a Connected World. Executive leadership invited everyone to get involved and take full advantage of The Big Opportunity. In Coty’s case it was the site leadership teams from all the plants and offices.

Supply Chain 9

Supply Chain Kotter Critical Success Factor Learning-by-Doing 9

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Operate : Deploy the platform to foster connections and the exchange of value at scale.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8