HR Digest

JUNE 9, 2023

In the face of economic uncertainty, recessions pose significant challenges for businesses worldwide. Retaining Top Performers During Recession Recessions are a time of economic uncertainty and instability. During these tumultuous times, one critical goal emerges: retaining top performers. Show them empathy and understanding.

How To 105

How To Absenteeism Uncertainty Tips 105

N2Growth Blog

OCTOBER 24, 2023

The financial services industry demands leaders who can strategically manage risks, drive innovation, and stay ahead of the curve. In addition to technical expertise, finance leaders must also possess strong strategic thinking abilities, adaptability, and the capacity to navigate uncertainty and ambiguity.

Finance 405

Finance Execution Leadership Long-term 405

Lead Change Blog

MARCH 1, 2018

The lack of face-to-face communication and in-house team-building can cause contract or remote workers to feel less company loyalty, dedication, and connection. For instance, if you hire a call center and have received several customers commenting on their great interaction with a certain representative, let her manager know.

Team 216

Team Conference Outsourcing Bond 216

The Horizons Tracker

DECEMBER 2, 2021

The report suggests that our difficulty in predicting such events is less due to their inherent uncertainty as it is to do with our failure to adequately recall events from the distant past. “As Driving loyalty. The study also highlights the crucial role our managers play in engendering loyalty.

Development 117

Development Loyalty Globalization Course 117

HR Digest

AUGUST 11, 2021

In return, the employees reward you with loyalty and commitment. Another way to connect with the employees is to arrange for some unique interactions with the management. A comprehensive onboarding program removes uncertainty from the process and is geared towards providing all the necessary information and skills to do the job.

Influence 116

Influence Short-term Long-term Compliance 116

HR Digest

AUGUST 9, 2023

These prolonged periods of uncertainty can significantly impact team dynamics, productivity, and overall morale. During the first five months following the departure of a team member, line managers should prioritize career conversations, conduct “stay-interviews,” and explore internal mobility opportunities.

Long-term 96

Long-term Marketing Influence Trends 96

HR Digest

APRIL 13, 2024

Managers spend a significant amount of time – around 6 hours per week – dealing with it. Studies show that over 95 percent of people who receive training on conflict resolution training report it helps them manage conflict in the workplace, and those with adequate training are more likely to seek win-win solutions. Employees spend 2.1

Strategy 52

Strategy Restructuring Emotional Intelligence Training 52

Great Leadership By Dan

JUNE 16, 2016

Guest post from by JV Venable: Any man or woman you hire will come on board with a measure of uncertainty. Commitment is a foundational requirement for loyalty, and loyalty for trust. I managed to get back on the ground safely, but the effort really made me question my own competence.

Commitment 120

Commitment Team Loyalty Uncertainty 120

Leading with Trust

JUNE 23, 2019

Volatility, Uncertainty, Complexity, and Ambiguity…over the last several years, the term VUCA has gained momentum in everyday life as a way to describe the fast-changing, chaotic, and unpredictable global environment in which we live and do business. It’s clearly a dynamic that leaders must manage in today’s world.

Uncertainty 78

Uncertainty Covey Resistance Micromanagement 78

Brigette Hyacinth

JUNE 19, 2021

Here are the 4 types of bad bosses that make employees want to quit companies: 1) “Marionette” – In an age of uncertainty, many managers are yielding to this trap of just playing it safe to preserve their position and privileges. They are mere puppets and exude no loyalty to employees. Can a manager become a leader?

Bottom-up 73

Bottom-up Micromanagement Leadership Styles Motivation 73

Lead Change Blog

DECEMBER 19, 2016

The only uncertainty factor surrounding the status of a remote team is the lack of face to face communication. Unlike a manager who supervises work consistently, a leader needs his or her team to grow together. Also, when they are not doing so great, their leaders, colleagues or managers can help them in real time.

Team 150

Team How To Team Building Objective 150

Lead Change Blog

JULY 9, 2019

Jim writes: “There are dozens and dozens of definitions of what constitutes leadership and its cousin, management. Randy shares: “Volatility, Uncertainty, Complexity, and Ambiguity… these are words commonly used to describe the fast-paced and chaotic world in which we live. “ Find Jim on Twitter at @72keys.

Leadership Development 224

Leadership Development Development Leadership Team Building 224

Skip Prichard

NOVEMBER 15, 2019

In emergency management, Hurricane Sandy stands out. “When leaders do not practice what they preach, they destroy morale, loyalty, and engagement.” When leaders do not practice what they preach, they destroy morale, loyalty, and engagement. Risk management is now a fully-developed rich scientific discipline.

Agility 87

Agility How To Decentralization Morale 87

Chart Your Course

FEBRUARY 18, 2013

Moreover, experts say employee engagement is doubly important in times of economic recession, uncertainty or boom, because this is when the human element differentiates those who fail, survive or thrive. Results range from happier customers to higher profits and stock prices, to lower health care costs. Company Values.

Health Care 187

Health Care Education Brand Discount 187

HR Digest

JANUARY 12, 2024

By implementing better training programs, aimed at improving management skills and building talent and/or domain knowledge, employees will seek to extend their careers within the company they are at, instead of looking elsewhere. Potential employees also look to companies to help broaden their skill sets.

Leadership 109

Leadership Diversity CPO Career 109

HR Digest

OCTOBER 3, 2023

With an overreliance on positive phrases and an absolute paranoia about anything that could be construed as negative, it might be the right time to help managers out with some useful things to say in a performance review. I think you can benefit from training on handling the uncertainty they bring.”

Performance Review 98

Performance Review Review Project Positioning 98

N2Growth Blog

FEBRUARY 8, 2019

You have tremendous loyalty to your friend. You’re not managing your energy well. You must concentrate on managing your energy because there are so many demands on your time, that you can’t meet them all. Effective time management begins with good energy management. Leadership involves uncertainty.

Delegation 201

Delegation Maturity CEO Execution 201

The Center For Leadership Studies

NOVEMBER 16, 2023

We have come to believe that employees don’t leave organizations, they leave their managers. As you review the list of reasons for employee attrition below, think about which ones a supervisor could directly impact, and which are outside of that manager’s ability to effectively influence. Why Do Employees Leave Their Jobs?

Attrition 52

Attrition Micromanagement Short-term Situational Leadership 52

Skip Prichard

JUNE 7, 2021

How do you lead in the fog, given that long-term planning is no longer possible amid all the uncertainty? In our consulting and mentoring work with leaders, we often find that they will talk about the members of their teams in terms of their loyalty, their commitment, and the fact that they have been with the company a long time.

Open-book 135

Open-book Long-term CEO Short-term 135

Strategy Driven

FEBRUARY 12, 2018

Understanding what services to take advantage off, then, is essential to building a strong reputation early on and avoiding much of the uncertainty that is fraught with many a business is its early months. You might have a steady stream of family and friends who are happy to use your business, but you cannot rely on these forever.

Reputation 51

Reputation Discount Loyalty Uncertainty 51

Harvard Business Review

JULY 25, 2011

Clouds of uncertainty hover over the Western world. Safe harbors have uncertainty, too. Uncertainty is one of the primary reasons that people resist change. Here are five tips for managing under uncertainty. A calendar filled in with communication dates can reduce some of the anxiety of uncertainty.

Uncertainty 15

Uncertainty Tips Safe Harbor Brainstorming 15

Marshall Goldsmith

NOVEMBER 24, 2010

Here's his take: Joe: Managers across the country are facing tough decisions as they try to manage their cost base against diminishing demand. There is a lot of anxiety and uncertainty in many organizations today. loyalty, high productivity, and referrals of others as potential employees. Earl Sasser, Jr.

Heskett 117

Heskett Competitive Advantage Health Care Short-term 117

Strategy Driven

AUGUST 16, 2019

Honest leaders are much more able to build loyalty and trust. They don’t balk at uncertainty or bad ideas. Collaboration, when facilitated correctly in business, creates a culture of honesty, openness and trust. Honesty is perhaps one of the most important principles of leadership. There is great power in telling the truth. Respectful.

Agility 62

Agility Morale Belief Systems Micromanagement 62

Strategy Driven

OCTOBER 12, 2015

The results of this meeting will not only move you forward ( see my article on change forward ), but will also create a mindset that will move you away from the fear, doubt, worry, and uncertainty that pending change often creates. REALITY: There are millions of words written on change. Very few of them only look for the positive.

Customer Loyalty 50

Customer Loyalty Library Seminar Books 50

Harvard Business Review

NOVEMBER 10, 2015

Periods of change on a grand scale – crises, mergers and acquisitions, mass layoffs – can especially erode employee engagement, loyalty, and trust. In most cases, the things companies do to get ahead of change, such as more frequent communication or manager training, are only minimally effective.

Media 8

Media Management CEO Uncertainty 8

Strategy Driven

AUGUST 20, 2012

Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Complimentary Resource – Managing Risk in Perilous Times.

Open-book 50

Open-book Customer Loyalty Seminar Books 50

Harvard Business Review

JANUARY 22, 2014

But a leader should also strive to win the loyalty and commitment of those who know that they are likely to lose their jobs. Conventional management thinking often is, “We won’t spend too much time on people whose roles end with the transaction. He acknowledged the tough choices and the real stress of uncertainty.

Pharmaceuticals 8

Pharmaceuticals Uncertainty How To Middle Management 8

Harvard Business Review

JANUARY 16, 2018

Or in management parlance, when a brand provides better customer service, will customers reward that brand with greater loyalty or pay a price premium? We also surveyed customers on their likelihood to recommend the brand to others, so we could derive a Net Promoter Score (NPS), a common measure of customer loyalty.

Wireless 12

Wireless Airlines Brand Loyalty 12

Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

JUNE 5, 2018

That’s because when a new leader takes hold, changes aren’t just about efficiency or revenue; they are also about people’s feelings of vulnerability and uncertainty about what the changes will mean for them. What mattered was that people were following his plan and responding to his direction, and the results were good.

Supply Chain 11

Supply Chain CEO Kahneman Self-aware 11

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Fortitude – tolerance for stress, uncertainty, or chaos. Integrity – ability to inspire/engender trust and loyalty.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

JUNE 28, 2018

For instance, a recent study of 100 product development teams found that two common disruptors of team harmony, namely diversity and task uncertainty, were positively associated with creative performance. Good managers are able to get people to speak honestly and use disagreements to reach more-considered decisions.

Creativity 13

Creativity Team Christensen Innovation 13

Harvard Business Review

DECEMBER 30, 2016

One applications outsourcing team, for example, proposed a clever UX tweak to help optimize a global fulfillment process their company managed for its biggest client. All the originally appealing simplicity vanished into uncertainty. Would they defect to competitors? This seemingly counterintuitive finding infuriated the group.

Process 12

Process Competitive Advantage Outsourcing Supply Chain 12

Harvard Business Review

MAY 13, 2013

Regardless of the prospective customers'' confident demeanor, on the inside they are experiencing fear, uncertainty, and doubt while making their selection. While customers inherently want to do what''s in the best interest of their company and to be good corporate citizens, the fundamental dynamic of corporate-employee loyalty has changed.

Stress 8

Stress Uncertainty Committee Loyalty 8

Harvard Business Review

FEBRUARY 15, 2012

Given the unrelenting pace of change surrounding organizations in virtually every industry, companies are looking for executives who know how to innovate and introduce change, not simply caretakers who can manage the status quo. Senior management doesn't really encourage innovation, you'll hear. They won't let me take risks."

Innovation 16

Innovation Merchandising How To Proposal 16

Harvard Business Review

JULY 6, 2012

Misalignment between the in-person kiosk or counter experience and the app would generate uncertainty about the outcome at every decision point, with significant consequences. App loyalty is strongly related to repeated use, acceptance of new features, and a highly effective interaction. Stage 5: Is there a reinforcement gap?

Stage-Gate 13

Stage-Gate Airlines Brand Loyalty 13