Harvard Business Review

APRIL 11, 2017

When a CEO announces a major initiative to foster innovation, mark your calendar. Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Are people moving from the innovation lab or pilot test team to help with the roll-out? So how to improve?

Project 10

Project Innovation Press Release Survey 10

Harvard Business Review

MARCH 20, 2014

In the case of Malaysia Airlines Flight 370, the most impressive fact few reporters choose to explore in any depth is that the Boeing 777’s engine was capable of communicating long after the pilots went silent. Because the airline had the option, but declined , to pay about $10 per flight for real-time access to it.

Airlines 8

Airlines Supply Chain Management Engineering 8

Strategy Driven

JANUARY 21, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Where can you find long-term strategies for your business? Remove them and you will find more time to focus on innovation.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

MARCH 14, 2017

Given political climates around the world and a new wariness around international cooperation, the private sector could find itself in the hot seat: trying to pick up the slack on big issues from climate change to sustainable development. I call this new breed of companies the “inclusive innovators.”

Development 10

Development Company Innovation Goal 10

Harvard Business Review

FEBRUARY 13, 2015

While Uber deserves kudos for being innovative, let’s be truthful: Its success has come from creatively exploiting a regulatory loophole. Consider the regulation-to-deregulation evolution in the long distance telephone market. AT&T once had a monopoly on long distance service and was thus regulated by the government.

Industry 8

Industry Innovation Price Long-term 8

Tanveer Naseer

MAY 31, 2016

A 2015 PwC study of 6,000 senior executives , conducted using a research methodology developed by David Rooke of Harthill Consulting and William Torbert of Boston University, revealed just how pervasive this shortfall is: Only 8 percent of the respondents turned out to be strategic leaders, or those effective at leading transformations.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

APRIL 25, 2016

It’s even become a noun of sorts — uberization — which people use to describe a disruptive change to a staid industry ripe for innovation (though, to be sure, the popularization of the word “disruptive” means that it is often used in ways that the concept’s author , Clay Christensen, didn’t intend).

Organization 8

Organization Airlines Constraint Power 8

Women on Business

JANUARY 24, 2011

For long-term relationship-building, be sure that your values and those of your clients mesh. Develop those contacts as a ladder to reach higher, but more challenging, prospects. Pitches MUST be short, which is more time-consuming than presenting long ones. We can leverage each other’s expertise. Mine your backyard.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

DECEMBER 19, 2013

Alan Mulally creates a “working–together” spirit at Ford Motor Company that focuses and re-energizes the automaker, reversing a decades-long slide in market share. Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers.

Airlines 8

Airlines Automotive Competitive Advantage Cost 8

Harvard Business Review

MARCH 17, 2016

A healthy low-price position has a long-term orientation built on consistency and sustainability, not quick results. airline industry in the early 1990s highlights this distinction. The choice of the price position affects the overall business model, the product quality, branding, and how to innovate.

Price 8

Price Airlines Govindarajan Advertising 8

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. And short-term numbers at that.

Levitt 11

Levitt Christensen Competitive Advantage Welch 11

Harvard Business Review

MAY 28, 2015

Organizations develop processes through repeated problem solving. And then the innovators improve the technology steadily over time, allowing it to serve more and more of the overall market, which causes great trauma for incumbents who stuck to their legacy ways of doing things. Several U.S. Clearly, this is not an exemplary approach.

Technology 8

Technology Depreciation Christensen Short-term 8

Harvard Business Review

JUNE 15, 2017

Innovate products, services, and processes. You tell her what you’re thinking about, and she thinks through your clients’ opportunities all night long. ” Their goal is to develop personalized strategies for each client based on far more data and analytic horsepower than any financial adviser could marshal alone.

Company 10

Company Insurance Content Policies 10

Harvard Business Review

DECEMBER 22, 2016

But where they have succeeded, they have left public corporations increasingly swayed by short-term results (which are easy to measure) at the expense of future success. Typically, there is a very clear medium-term investment thesis that downplays short-term pressures, with a view to an exit within three to five years.

Short-term 8

Short-term Long-term Leveraged Buy-out Globalization 8

Harvard Business Review

MAY 30, 2017

How the most innovative providers are creating value. The accuracy rates of these predictions surpass what is possible with well-accepted risk scoring systems such as the one that emerged from the famous Framingham Heart Study , the ongoing long-term cardiovascular cohort study that is now in its third generation of participants.

Health Care 11

Health Care System Technology Airlines 11

CO2

JUNE 29, 2010

Effective followership plays such an important role in the development of future leadership skills that freshman at all the United States service academies (the Air Force Academy, West Point, Annapolis, and the Coast Guard and Merchant Marine Academies) spend their first year in formal follower roles.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

OCTOBER 18, 2016

If it would have an immediate business impact, such as the impact that an airline’s loss of its reservation systems would have, then it is likely to be a key operational investment. Development approaches. Executives can sometimes struggle differentiating between key operational and support investments.

Tools 8

Tools Competitive Advantage Operations Technology 8

Harvard Business Review

FEBRUARY 27, 2017

In the developed world, we enjoy better medicines, connectivity, and mobility than most of us could have imagined even 20 years ago. Meanwhile, business was free to focus on generating growth, productivity, innovation, and, ultimately, societal wealth. Such companies tend to generate less growth and value in the long run.

Globalization 8

Globalization Supply Chain Human Capital Long-term 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. Have we engaged our references and advocates in long-term relationships?

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. Have we engaged our references and advocates in long-term relationships?

Reference 13

Reference Tips Media Case Study 13

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Why is it that?

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

NOVEMBER 26, 2015

This approach to employment allows leaders to predict and control what will come out of the job, at least in the short term. But this approach doesn’t produce the most productive, innovative work environment. One of the chief features of being human is our longing for opportunities to be valued as our authentic selves.

Power 8

Power Outsourcing Self-aware Airlines 8

The Horizons Tracker

NOVEMBER 23, 2020

Before the pandemic, there were also clear gender divides in terms of remote work, with women typically more enthusiastic about remote working than men. They have been joined by companies like Ford, REI and JPMorgan Chase, all of whom have announced long-term plans for remote working.

Reis 75

Reis Transportation Real Estate Tourism 75

Harvard Business Review

DECEMBER 7, 2015

I’d like to share the features of our innovative planning process, with an eye toward helping other institutions adopt the elements that will work for them. We invited presentations from designers of major hotels and airline lounges, who taught us about functional waiting areas and sustainable furniture and materials.

Health Care 8

Health Care Construction Planning Restructuring 8

Harvard Business Review

SEPTEMBER 23, 2016

” Over the past year, I’ve discussed with Tavares and many other business leaders how core metrics impact behavior and performance over the near and long terms. “In-store experience” has long been a core metric for retailers, and for good reason. ” A key word here is perception. billable hours).

Metrics 8

Metrics Business Model Retail Automotive 8

Strategy Driven

FEBRUARY 4, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. The term CEO has recently been held in disfavor.

Ethics 60

Ethics Cost Crisis Learning-by-Doing 60

Harvard Business Review

MARCH 14, 2017

Loyalty programs are ripe for some kind of disruptive innovation that would make them easier to use. Once a transaction is entered in the database and the accounts are updated, the records cannot be altered, because they’re linked to every transaction record that came before them (hence the term “chain”).

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12

Harvard Business Review

NOVEMBER 12, 2015

A healthy range of diversity in terms of age, skin color, religious conviction, culture, or/and sexual orientation? The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. Developing leaders in the British Army.

Leadership Pipeline 8

Leadership Pipeline Diversity Creativity Airlines 8

Harvard Business Review

FEBRUARY 16, 2011

They not only grow their current business but simultaneously develop the next one that, ultimately, will enable a graceful transition from the first. Increasingly, businesses need 2-in-1 leaders to help cope with everything from globalization to quickening innovation to shorter product lifecycles.

Parcell 11

Parcell CEO Airlines Trends 11

Harvard Business Review

JANUARY 28, 2015

As the dot-com bubble heated up in the early 1990s, a number of thinkers turned their attention to developing frameworks to help executives answer those questions in HBR, and their work forms a solid foundation for navigating the digital transformation that’s still playing out.

Porter 8

Porter Power Competitive Advantage Film 8

HR Digest

JANUARY 10, 2024

The HR Digest: How did your journey in leadership and business development shape your perspective on organizational change over the past decade? These foundational competencies provide the framework for selection, development, assessment and rewards. Southwest Airlines’ firm brand, for example, is cheap, fun, and on time.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

NOVEMBER 6, 2018

In our Digital Evolution Index (DEI), we place them in the “digital south” which means the full deployment and adoption of online systems is still in development. Even for these giants, there is a long way to go. How long will it take for India to get to China’s current level of digital evolution?

Airlines 10

Airlines Technology Objective Policies 10

Harvard Business Review

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. At the state level, New Jersey passed a big new gas tax , and Oregon , Illinois , and California developed robust energy and climate policies. days of innovation). We’re seeing some interesting innovation in policy and business practice.

Energy 8

Energy Banking Chemicals Globalization 8

Harvard Business Review

SEPTEMBER 10, 2014

When people talk of valuable platforms, they are typically thinking of things like the operating systems for personal computers, tablet computers, and smartphones, all of which allow and indeed encourage software developers to invent “apps”; or the Amazon selling system which provides a layer of basic logistical functions for independent retailers.

Transportation 8

Transportation Price Airlines Retail 8