Tanveer Naseer

MARCH 18, 2014

In leadership circles, we’re constantly on the lookout for sage advice on what it takes to succeed; of what skills, competencies, and/or strategies leaders should employ and exemplify to succeed in today’s challenging, ever-changing work environment.

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Succession Leadership Commitment Learning-by-Doing 276

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Lead Change Blog

SEPTEMBER 12, 2017

Begin to serve the people you influence. Other companies besides Datron and the Servant Leadership Institute that have done this include Popeye’s Louisiana Kitchen, Starbucks, Ken Blanchard Companies, Southwest Airlines, and Chick-fil-A. It’s an impact above revenue, profits or whatever your company measures. Encourage Hope.

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Blanchard Airlines Survey Company 238

Modern Servant Leader

OCTOBER 24, 2014

Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic, Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. Share this quote on Twitter | LinkedIn ].

Servant Leader 210

Servant Leader Greenleaf Airlines Definition 210

Leadership Freak

JULY 7, 2012

Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders is, “Be yourself.” “I’m I’m just being me,” can, however, mask stubbornness, resistance, and justify mediocrity. On the other hand, adapting is essential to long-term success.

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Airlines Long-term How To Resistance 195

Lead Change Blog

NOVEMBER 12, 2014

We were all taught in Supervision 101 that managers are directors of stuff—policies, materials, numbers, and systems; while leaders are influencers of people. His leadership style communicates that same upbeat, animated, idea-a-minute persona. Self Leadership Dreams Innovation Inspiration' You had that flower in you hand.

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Taylorism Taylor Storytelling Airlines 303

Great Leadership By Dan

FEBRUARY 19, 2019

What will that be, and how can you influence it? We all have personal styles that drive our leadership images. The Power of Company Culture draws on real-life examples to reveal how organisations including Google, 3M, Zappos, Apple, General Motors and Southwest Airlines have successfully built their outstanding cultures.

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Objective Airlines Learning-by-Doing Ethics 244

Kevin Eikenberry

JANUARY 2, 2013

I travel enough to have lots of travel and airline stories. Overall, I have as many positive ones as negative ones. In fact, I am typically very productive on airplanes, even when the seating space is tight. Today, however, I want to talk about one of “those” travel days. This particularly interesting travel happened about [.].

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Airlines Travel Positioning Productivity 192

Modern Servant Leader

FEBRUARY 28, 2012

Branson is the founder and head of Virgin Group (including Virgin Atlantic Airlines, Virgin Megastores and literally hundreds of other organizations). And that is where my servant leadership take comes in. Here’s hoping Branson and Virgin Unite influence more businesses to embrace Capitalism 24902.

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Books Servant Leader Review Airlines 199

Lead Change Blog

FEBRUARY 17, 2016

When I first met then Southeast Airlines CEO, Herb Kelleher, we were both working the booth at the 1997 BookExpo at Chicago’s McCormick Center. Southwest Airlines’ Crazy Recipe for Business and Personal Success, had just been released. Fun Leaders Are Real. Kevin and Jackie Freiberg’s great book, Nuts! Fun leaders are about light.

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Six Sigma TQM Airlines Wilde 150

Lead Change Blog

JULY 17, 2015

But, leaders can influence how employees chose to feel exactly in the fashion outline by the junior philosopher. When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” They tell me neat stories…”.

Airlines 150

Airlines CEO Storytelling Learning-by-Doing 150

Decker Communication

JULY 10, 2019

This is where communications training and coaching, and particularly our consulting , has a huge impact on influence, culture, and execution of strategy. As our chairman, Bert Decker likes to state in regards to flying various airlines: “ If the tray table is dirty, what is the engine like? What about the mechanics?”

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Airlines Training Engineering Learning-by-Doing 75

Tanveer Naseer

SEPTEMBER 29, 2015

” Southwest Airlines’ sought to “Become THE low-fare airline” in the nineties. You want something that stirs emotions and gives them a challenging and worthwhile purpose. One famous goal statement from the eighties was Pepsi’s “Beat Coke.” And while your goal is vital, teams need to share more.

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Team Teamwork Airlines Goal 100

Sales Wolf Blog

NOVEMBER 1, 2010

Michael Haberman, HR Observations : "Hire Attitude vs. Aptitude": A Lesson From Disney - Southwest Airlines is famously known for having a talent management philosophy of "hire for attitude, train for skill"  Disney - another consistently high performing organization - shares that same philosophy towards employee selection.

Blog 157

Blog Middle Management Talent Management Human Resources 157

Eric Jacobson

NOVEMBER 3, 2020

How has this crisis influenced your thinking about the future of work? Think of the restaurant industry or the airline industry. Question: You started work on, Hire Purpose , long before the COVID-19 pandemic and its fallout. The effort to help people impacted by these changes is obviously bigger than companies alone can shoulder.

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Skills Company Shaw Crisis 65

Eric Jacobson

FEBRUARY 1, 2021

How has this crisis influenced your thinking about the future of work? Think of the restaurant industry or the airline industry. Question: You started work on, Hire Purpose , long before the COVID-19 pandemic and its fallout. The effort to help people impacted by these changes is obviously bigger than companies alone can shoulder.

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Skills Company Shaw Crisis 50

Next Level Blog

JULY 14, 2010

Doing so abdicates all control of the trip to the airlines. Take A Look Leadership Lessons Podcast Leadership Lessons Podcasts : Scott Eblin, executive coach, speaker and author of The Next Level: What Insiders Know About Executive Success, 2nd Edition , talks with top business and organizational leaders. Click Here.

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Travel Blog Executive Coaching Learning-by-Doing 236

Kevin Eikenberry

JANUARY 22, 2011

Kevin :) Susan Young: Funny - I just added this to m Poul Andreassen: I should add this book in my s Poul Andreassen: Helpful lessons on leadership Kevin Eikenberry: You are welcome Valerie!Kevi Do You Really Need a Meeting to Make a Decision?

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Creativity Workshop Blog Video 183

You're Not the Boss of Me

DECEMBER 12, 2010

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Taming the Inner Mule Facing the Blank Wall → December 12, 2010 · 8:24 pm ↓ Jump to Comments Servant Leadership…Creating an Environment of Service A lot is being said about the leader as “servant”. Okay then, herein may lie a problem.

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Environment Servant Leader Leadership Airlines 42

Harvard Business Review

SEPTEMBER 23, 2014

An airline industry executive has been promoted regularly for more than two decades because he’s good in a crisis. How can you wield influence while being empathic? When I began working with that airline executive, I noted that his tendency was to walk into a room as invisibly as possible. That’s how you build influence.

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Influence Charisma Airlines Crisis 8

Strategy Driven

JANUARY 17, 2014

Our inability to influence the outcome of an event is deeply unsettling. All airlines are the same, except for their people. Customer Relationship Management Marketing & Sales business leadership business management empathetic marketing return on empathy strategydriven' What are you thinking? Here are a few of my thoughts!

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ROE ROI Letter Airlines 50

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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Greenleaf Servant Leader Leadership Learning-by-Doing 125

Strategy Driven

NOVEMBER 27, 2013

Bottom line, every relationship you have influences you. All airlines are the same, except for their people. Practices for Professionals business leadership business management corporate culture employee engagement management and leadership strategydriven Van Moody' They move you forward or hold you back.

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Competitive Advantage Bottom-up Airlines Project 58

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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Greenleaf Servant Leader Leadership Learning-by-Doing 100

The Recovering Engineer

MAY 31, 2010

As we waited, I saw several people get really agitated with Delta Airlines. As is often the case in group conversations like the one we had in Detroit, the roughly forty of us that were waiting together shared conversation, but we didn’t get very personal. But, was it really that big of a deal?

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Emotional Intelligence Engineering Self-aware FAQ 102

Skip Prichard

OCTOBER 21, 2019

Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. This chapter offers thirty lessons as a reflection of my leadership experience. Leadership Tip: Learn how to make small steps while dreaming big. Leadership is not a dictatorship. Oleg Konovalov.

Leadership 87

Leadership Diversity Learning-by-Doing Licensing 87

Harvard Business Review

APRIL 13, 2017

Uber has been using similar insights to influence drivers’ behavior. ” One such approach, according to Scheiber, compels drivers toward collecting more fares based on the insight from behavioral sciences that people are highly influenced by goals. The implication? An estimated cost savings of $5.37

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

Steve Farber

AUGUST 10, 2010

I know thousands of people, and many of them wield tremendous influence. We need something specific from the other person–an airline ticket, or lunch, or help with a question. Technorati Tags: greater than yourself , It's Not Just Who You Know , leadership , relationships , Tommy Spaulding. Really, truly ROCKS.

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Letter Long-term Open-book Learning-by-Doing 80

Strategy Driven

NOVEMBER 7, 2011

This idea is supported by Harvard Business School Professor John Kotter, authority on leadership and change, who finds that in order to succeed, 75% of the company’s management, needs to ‘buy into’ the change. Practice in a mirror, check eye contact, and scan body language for distracting gestures.

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Strategy Kotter RASCI Motivation 70

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

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Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

FEBRUARY 13, 2014

That is, the people who hold positions of stature within a company’s hierarchy, to whom several individuals report, and whose influence comes in great measure from the positions they hold. It may be a key salesperson, who because of some unique connection with customers exerts a powerful influence on the organization’s go to market strategy.

Development 9

Development Report Leadership Development Budgeting 9

Deming Institute

JANUARY 19, 2017

Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). We need to pay attention to how our customers use our product and not see that as something outside our sphere of influence.

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Deming Christensen System Innovation 28

You're Not the Boss of Me

MAY 11, 2009

→ May 12, 2009 · 12:55 am ↓ Jump to Comments Taking Charge: When Not to Delegate In leadership, one of the things we are always being reminded of is the importance of delegation, and with good reason. Let’s face it, everyone likes to be popular but leadership is not about popularity. What comes to mind for you?

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Delegation Crisis Blog McCarthy 40

Harvard Business Review

APRIL 18, 2011

They have power and influence resources. Even if their teams are small, their voice on the executive management team means they have influence over how the company prioritizes and spends resources. Sometimes it's new leadership that spurs action, other times efforts percolating within companies capture executives' attention.

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B2C B2B Forrester Budgeting 14

Skip Prichard

FEBRUARY 24, 2021

Leadership Actions to Renovate Your Culture. His book CULTURE RENOVATION: 18 Leadership Actions to Build an Unshakeable Company contains Kevin’s extensive experience and research into turning cultures into agile, innovative, and resilient powerhouses. Only 15% of organizations succeed in their attempts to improve company culture.

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Open-book Learning-by-Doing Definition Company 100

Harvard Business Review

FEBRUARY 7, 2014

Called audio branding, sonic branding, sound branding, or acoustic branding, cognitive studies show that relevant sounds and musical cues can truly influence people in ways marketers want. First, already in competition with airlines, they were beginning to compete with German and Italian railroads. SNCF Audio DNA, 2005.

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Brand Advertising B2C B2B 10