N2Growth Blog

MAY 5, 2011

It has definitely caused its fair share of angst, frustration, and vigorous debate among executives and professional advisors simply for the reason that it is one of the few metrics that touches virtually every aspect of a business. Competition : Does your pricing place you at a competitive advantage, or disadvantage in the market?

Price 371

Price Discount Brand Supply Chain 371

HR Digest

OCTOBER 15, 2020

They fret over the upcoming election and its potential impact on their families and finances. Consider including employee performance metrics for achievement against these new initiatives. New metrics should measure employees’ performance in meeting those goals. All of this contributes to how well employees perform.

Productivity 76

Productivity Products Metrics Survey 76

N2Growth Blog

JULY 6, 2010

Posted on July 7th, 2010 by admin in Leadership , Operations & Strategy , Rants By Mike Myatt , Chief Strategy Officer, N2growth I have read some interesting articles and blog posts of late on the subject of CEO term limits, and felt this topic worthy of discussion.

CEO 305

CEO Blog Long-term Short-term 305

N2Growth Blog

NOVEMBER 23, 2010

Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller. Discusses the four foundational principles of corporate finance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. As an example, the marketing assistant who receives a comparatively small bonus when contrasted to that of a sales person feels that his/her contribution is minimized and feels treated unfairly.

Blog 382

Blog Metrics Brand CEO 382

Strategy Driven

FEBRUARY 4, 2020

Invest in your marketing. When done well, investing in your company’s own digital marketing is a smart investment. Sometimes start-ups take their time dipping their toes into their digital marketing efforts, possibly because they aren’t sure where to begin or don’t think they have enough in the budget. Invest in yourself.

Succession 66

Succession Asset Management Software Outsourcing 66

N2Growth Blog

JANUARY 20, 2011

In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information. Let me cut right to the chase – real leaders don’t participate in gossip, and likewise they don’t tolerate gossip from others. When you take part in gossip you do none of these things.

Blog 419

Blog Reputation Participative Brand 419

N2Growth Blog

JANUARY 11, 2024

This includes sales , marketing, customer support, pricing, and revenue management, distinctly mapping out the path to sustainable, profitable growth. Additionally, a CRO is crucial for aligning all revenue-related functions, from customer service to sales and marketing.

Long-term 239

Long-term Due Diligence Quality Leadership Styles 239

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., You engage your employees through leadership, coaching and training. An engaged employee leads to engaged customers. Excellent points one and all.

Blog 304

Blog CRM Management Brand 304

N2Growth Blog

APRIL 25, 2010

Reward talent, innovation, loyalty, attitude, creativity, work ethic, contribution, and leadership ability…not tenure. I want metrics that mirror experience. link] Most Tweeted Articles by Leadership Development Experts [.] Tenure is too qualitative. I agree that loyalty is critical. Thanks for stopping by Drew.

Loyalty 419

Loyalty Blog Brand Follow-up 419

Tanveer Naseer

JANUARY 17, 2012

At first, the answer to this question might seem obvious – the goals you’ve established are meant to ensure your organization’s continued profitability, to increase or sustain your market share, create a new demand for your products or services, and so forth. Or how much their company’s market share grew?

Goal 189

Goal Short-term Long-term Marketing 189

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

Brand 382

Brand Brand Management Blog Media 382

N2Growth Blog

OCTOBER 18, 2010

You cannot separate leadership from decisioning, for like it or not, they are inexorably linked. If you incorporate the following metrics into your decisioning framework you will minimize the chances of making a bad decision: Perform a Situation Analysis : What is motivating the need for a decision? They make bad decisions.

Blog 416

Blog Analysis CEO Brand 416

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Best Neil Ron Inspiring post! Success is temporal. Significance is eternal.

Blog 416

Blog Succession Influence Brand 416

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Household income and savings are ultra-low in most global markets. 80% of American workers live paycheck to paycheck.

Short-term 59

Short-term Committee Incentives Long-term 59

N2Growth Blog

AUGUST 12, 2010

He is one of my favorite leadership bloggers, and hopefully we’ll still be on speaking terms after this post. It is the responsibility of executive leadership to set the tone for great teamwork by putting forth a clearly articulated vision, and then aligning every aspect of strategic and tactical decisioning with said vision.

Consensus 388

Consensus Team Building Blog Team 388

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Household income and savings are ultra-low in most global markets. 80% of American workers live paycheck to paycheck.

Short-term 52

Short-term Committee Incentives Long-term 52

Strategy Driven

APRIL 3, 2014

The best Healthcare Executive Resumes outline human capital management, profitability successes, market share increases in addition to their impressive academic and association credentials that will generate the most calls for interviews. The following six healthcare resume and job search tactics will help you obtain the results you seek: 1.

Tactics 51

Tactics Execution Pharmaceuticals Human Capital 51

N2Growth Blog

APRIL 14, 2010

Thanks for sharing this information.

Blog 326

Blog Survey Talent Management Brand 326

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 25, 2018

” In today’s tightening labor market, HR leaders must work relentlessly to develop and recruit people who advance digital transformation across their organizations. We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Implement leadership planning models.

Skills 12

Skills Survey Technology Strategic Planning 12

Harvard Business Review

FEBRUARY 16, 2018

Any standing meeting, whether it’s of a departmental leadership team, a cross-functional group owning a process like innovation or talent management, or a task force managing a six-month transition to a new technology, should be designed and linked to a broader governance plan. The right composition and metrics.

P&L 12

P&L How To Finance Metrics 12

Harvard Business Review

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Don’t obsess over metrics like inquiry volume or time to close tickets. What to do.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

AUGUST 24, 2015

.” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. If Amazon’s culture of metrics truly cares about caring, in other words, it will measure it. A Culture of Metrics 2.0 —asking for and insisting upon better data and metrics. becomes essential.

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

JULY 11, 2017

Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal. Meanwhile, because digital targets tend to be expensive, acquirers are limited in their ability to use stock to finance a deal. Sponsored by DXC Technology.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. Truly reliable feedback and metrics. Your CFO and finance team can take a leadership role here.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

AUGUST 3, 2018

On June 25, 2018, Facebook lost market capitalization of more than $100 billion in just two hours of trading after it announced its quarterly performance, despite exceeding analysts’ earnings forecasts. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.

Report 8

Report GAAP Company Proposal 8

Harvard Business Review

OCTOBER 3, 2018

About 30 minutes prior to her weekly one-on-one with the CEO, the chief marketing officer at a multibillion global financial services firm received a cryptic email from him with the subject line “The Trouble with CMOs.” Finally, the CMO began insisting that marketing deliver greater financial accountability.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

MAY 29, 2012

The idea that corporations need a single purpose is based not in law, but in economists' arguments that unless we have a single, objective, easily-observed metric to judge how well directors and executives are running firms, corporate "agents" will run amok. There are few human activities whose success is measured by a single metric.

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” Selecting the right critical metrics is a cornerstone of success as it brings focus and clarity on what matters most to the business. Execution Information & technology Leadership' Establish a center of gravity for analytics.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

MARCH 6, 2013

An article published in CFO.com indicates that in one study, more CMOs report sharing marketing information with their CFOs than CFOs reported receiving. In that same study, most CFOs believed that marketing could have a positive impact on profitability but 40% of them didn't know if CMOs were even trying to do so.

CFO 8

CFO Advertising Finance Marketing 8

Harvard Business Review

JULY 30, 2014

Much of Charan’s recent work has tilted towards organization and people (books on strategy execution, leadership pipeline, talent and advice on intensity, change, leadership traits, performance management, governance). This is both unfair and simplistic. It ignores what I call the 20-60-20 rule.

Charan 9

Charan Human Resources Leadership Pipeline Decentralization 9

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

FEBRUARY 6, 2015

An HBR team recently addressed that question by ranking CEOs according to the increases their companies have seen in total shareholder return and market capitalization across their whole tenures. How do you measure a CEO’s impact?

CEO 8

CEO Reputation Metrics EBITDA 8

Harvard Business Review

JULY 29, 2014

Break up a strategic function in response to underperformance in the wake of severe market disruptions? Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? Finance Human resources' And HR’s credibility deficit doesn’t help the matter. That needs to change.

CFO 10

CFO Charan Intangible Assets Human Resources 10

Harvard Business Review

JUNE 25, 2015

Sure, there are exceptions who are both visionary CEOs and innovators — Steve Jobs and Jeff Bezos, for example — but there are very few companies that can stomach that sort of leadership. The Chief Entrepreneur is an executive as powerful as the CEO, with clear leadership over radical innovation within the company.

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8