The Practical Leader

MAY 29, 2019

” That’s a key conclusion of a major study by Harvard Business School’s Project on Managing the Future of Work and the Boston Consulting Group’s Henderson Institute. Look beyond the “spot market” for talent. Find ways to manage chronic uncertainty. Collaborate to deepen the talent pool.

Agility 55

Agility Organization Henderson Focus Group 55

The Practical Leader

OCTOBER 26, 2022

The HR VP outlined a process to feed back the survey results to management and frontline teams across the organization in the coming months. They seemed to be Theory X leaders (employees will take advantage, need to be “snoopervised,” and managed like kids with rules, policies, and punishment). They see it loud and clear.

Policies 59

Policies Morale Report Survey 59

Great Leadership By Dan

DECEMBER 27, 2012

Managers need to be trained on the importance of balancing business needs with safety and to take frontline employees concerns seriously. At this point in the process, HR should analyze the data and information for trends and share important findings with senior management along with recommendations. And 37 people would still be alive.

Mentor 232

Mentor Trends Committee Compliance 232

Mills Scofield

DECEMBER 5, 2014

.: after years of being the market leader in a specific product category, they quickly begin to lose market share, they wanted to introduce their product into a new market. Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well.

Stage-Gate 128

Stage-Gate Productivity Products Innovation 128

In the CEO Afterlife

SEPTEMBER 8, 2015

One of the best sources of understanding is experience, such as in-market know-how, familiarity with competitors and customers, or expertise in leading during turbulent times. Moving on your instincts is not seat-of-the-pants leadership. Leaders and managers who work in these industries need all of the information.

Power 100

Power Competitive Advantage Airlines Information 100

LDRLB

APRIL 13, 2020

Or how about this one: “Undisputed marketplace leadership.” Is it market share of products? And how are we defining leadership? Is it a plurality—just the largest market share? And this is a Fortune 500 company that we’re not going to name for various legal reasons. Is it for the industry?

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Skip Prichard

JUNE 22, 2020

Companies with a healthy culture gain a positive reputation, not only among employees, but also with customers and the market. It must be continuously nurtured, supported, and cultivated as business needs or the market changes, while still adhering to fundamental beliefs and values. The right culture attracts and retains better talent.

How To 107

How To Middle Management Reputation Short-term 107

Miles Anthony Smith

DECEMBER 10, 2018

Glean These 19 Ideas & Tips to Skyrocket Your Success Note: This post was written in collaboration with Victoria Greene , an ecommerce brand marketing consultant, freelance writer, and small business owner with a pulse on the future of online selling. See if you can't put a small focus group together, preferably strangers.

Tips 95

Tips Learning-by-Doing Industry Long-term 95

HR Digest

APRIL 9, 2024

Leveraging a variety of listening methods, such as surveys, focus groups, department-wide fireside chats with leaders, and so on, we pull back the layers on the needs of our employees and tackle what matters most to them, while also keeping in mind the needs of our customer and business.

Human Capital 52

Human Capital Human Resources Diversity Education 52

Lead Change Blog

APRIL 18, 2016

But, when the time comes for the cows to be transported to market, herding can become a challenge. Create an on-going virtual customer focus group focused on policies, procedures and practices. Leadership has had its history of being characterized by a role of control. This is not a plea for revolt.

Policies 150

Policies Follow-up Banking Bureaucracy 150

HR Digest

MAY 2, 2019

"Presence in the Present" As a branded company whose success depends on change management, Kellogg Company puts a premium on its internal culture. The HR Digest: Under your leadership, Kellogg Company has taken great strides in the field of diversity and inclusion (D&I).

Diversity 81

Diversity Human Resources Globalization Automotive 81

LDRLB

APRIL 13, 2020

Or how about this one: “Undisputed marketplace leadership.” Is it market share of products? And how are we defining leadership? Is it a plurality—just the largest market share? And this is a Fortune 500 company that we’re not going to name for various legal reasons. Is it for the industry?

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Tony Mayo

MARCH 10, 2010

I hope your salespeople and customer service reps are gleaning more from customer interactions than orders–and are sharing that intelligence with management. A focus group is not a survey. There are many ways to do this. You may also have a blog open to comments. Plan to have 6-12 participants. Begin and end on time.

Mayo 158

Mayo Execution Executive Coaching How To 158

Tanveer Naseer

APRIL 25, 2011

As Tanveer writes about leadership and managing employees, I thought I’d share some of the questions I often get asked by business leaders about managing customer expectations, developing their employees and how to involve your team in the process of selling your business when the time comes to put it on the selling block.

Engineering 182

Engineering Reference Incentives Merchandising 182

Tanveer Naseer

APRIL 25, 2011

As Tanveer writes about leadership and managing employees, I thought I’d share some of the questions I often get asked by business leaders about managing customer expectations, developing their employees and how to involve your team in the process of selling your business when the time comes to put it on the selling block.

Engineering 182

Engineering Reference Incentives Merchandising 182

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How did (or didn’t) managers play a role? What made their ascent possible?

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Strategy Driven

APRIL 27, 2016

Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Do yourself a favor and organize your day, manage your time and make a commitment to immediate follow through. About the Author.

Guidelines 50

Guidelines Hotels Follow-up Commitment 50

Strategy Driven

JANUARY 26, 2011

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. Still skeptical?

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. What I did know was that I, and our leadership team, needed to solicit feedback — a lot of it.

Management 10

Management IPO Diversity Long-term 10

Strategy Driven

NOVEMBER 8, 2010

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

DECEMBER 4, 2018

They get that having a diverse workforce is important to customers and critical to succeeding in a global market. Three of the most effective ways to find out are survey assessments, focus groups, and one-on-one conversations. Use independent facilitators to conduct focus groups.

Diversity 8

Diversity Focus Group Survey Attrition 8

Harvard Business Review

JUNE 25, 2014

During a long and illustrious career that is far from over (you can read all about one of his most recent ventures — building the most direct fiber-optic connection between Chicago and New York – in Chapter One of Michael Lewis’s new book ), Barksdale has become a big believer in the value of the folksy aphorism as management tool.

Advice 8

Advice Management CAPEX Wireless 8

Strategy Driven

JUNE 6, 2014

I support cause related marketing and have advised many corporations on setting up such programs. I say it is not, and I’m an expert on cause-related marketing. He was simply rationalizing a corporate marketing initiative. Do not run your “foundation” out of a corporate marketing department. Conduct focus groups.

Franchising 74

Franchising Marketing Strategy Strategic Planning 74

Harvard Business Review

JUNE 8, 2018

workforce — and companies will increasingly grapple with how to accelerate the development of those individuals for leadership positions. The study examined the management and development preferences of America’s young and rising corporate leaders. Why these programs work.

Development 12

Development Participative Conference Innovation 12

Harvard Business Review

AUGUST 25, 2015

While it’s easy to think of the female market as homogenous, our research shows that cultural, geographical, and generational differences, as well as disparate sources of wealth, all affect how women view and allocate their wealth. “Even in rural India, women manage the households and pay the bills,” she says.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Harvard Business Review

OCTOBER 11, 2016

They modify their appearance, body language, and communication style — all components of executive presence (EP), that intangible element that defines leadership material. ” When Latinos repress who they are in order to rise into management, incoming or up-and-coming Latino talent is motivated to look elsewhere for employment.

EPS 8

EPS Banking Diversity Bottom-up 8

Harvard Business Review

FEBRUARY 15, 2011

When he was running a small division years ago, a manager we know, Christien (not his real name), promoted Laura to head a small group of designers. The division had just introduced a line of products aimed at an important new market segment. In our experience, a surprising number of managers share this reluctance.

Influence 15

Influence Market Segmentation Direct Marketing Focus Group 15

Harvard Business Review

JULY 21, 2011

With the first approach, companies seek significant mismatches between their existing organizational capabilities and the markets they serve. They ask: Where are opportunities to introduce something totally unexpected in a market we already serve, with an offering we can deliver tomorrow with little additional investment?

Supply Chain 13

Supply Chain Sample Hedge Engineering 13

Harvard Business Review

SEPTEMBER 15, 2014

Instead of passive subscribers, it created “communities of friends” who generated new story ideas and collaborated with Fast Company staff to develop themes of the “new management revolution.”. Network members readily participated in focus groups and collaborated with Gilbert’s group to develop new programs and store designs.

Gilbert 9

Gilbert Participative Cooper Network Economy 9

Harvard Business Review

OCTOBER 13, 2011

If you judge only by the product outcomes or by Apple's market value, Jobs seems the best decision-maker in the history of consumer products. In terms of decision processes and style, Jobs was famous for being a tough micro-manager, at least where product design decisions are concerned. Jobs: (laughs) Yeah.

Short-term 11

Short-term Case Study Technology Marketing 11

Strategy Driven

NOVEMBER 29, 2013

But how can management achieve that if they can’t believe what customers tell their market researchers? The new global consumer appears to be a bundle of contradictions who keeps secrets from marketers and sometimes lies to us. A customer-centric brand is clearly a priority today for most organizations. Serve Memorably.

Globalization 50

Globalization Bottom-up Brand Competitive Advantage 50

Strategy Driven

JUNE 7, 2013

I come in after the wrong consultants have given bad advice, after knee-jerk reactions to changing business climates had taken tolls on existing market players. ’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights.

Franchising 64

Franchising Budgeting Pryor Consultative 64

Harvard Business Review

AUGUST 23, 2016

Here’s how we managed that transition at SAS. Measuring Marketing Insights. First, we had to clean the data and get it into manageable and usable data stores. Once the data is wrangled and corralled, you can better manage it and set governance rules. Insight Center. Sponsored by Google Analytics 360 Suite.

Company 8

Company Content Information Software 8

Harvard Business Review

AUGUST 16, 2016

Better-quality feedback from customers and stakeholders, often because you’re asking them to actually buy something, rather than just spout opinions in a focus group. Marketing folks feel that could damage the brand, and the general counsel’s office frets about legal risks. A faster cycle time for developing ideas.

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

MAY 28, 2015

According to our report The Power of the Purse: Engaging Women Decision Makers for Healthy Outcomes , which was based on a multi-market survey of 9,218 respondents in the U.S., Women account for a significant chunk of the market. Fifty-nine percent of women in our multi-market sample are making health care decisions for others.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Harvard Business Review

NOVEMBER 12, 2018

Maybe there’s an email chain through which new parents in the marketing department swap out gently used baby gear, and maybe Mary over in finance has a reputation as an “on top of it” mom — and ends up mentoring and informally coaching a disproportionate number of colleagues as a result. This if for you.”

Organization 10

Organization How To Seminar Follow-up 10

Ron Edmondson

JANUARY 26, 2013

Yet oftentimes, churches have a difficult time communicating this message because they don’t understand the basics of church marketing and communications. The 12 Essentials Church Marketing and Communications are: Vision Identification. You will receive practical methods and customizable project management system templates.

Storytelling 54

Storytelling Audience Brand Long-term 54