LDRLB

MAY 26, 2014

One of the things I think is most interesting is there’s a lot of old models of innovation and of strategy that I won’t say they don’t necessarily apply anymore, but they apply to very, very, almost static markets. That’s not our market position, so we don’t need to worry about it. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

MAY 2, 2011

As multinational corporations pursue opportunities in emerging markets, they're bound to stumble if they overlook the developed economies, and vice versa. Without operating in the former, they won't be able to attain economies of scale; sans the latter, they're unlikely to continue developing state-of-the-art technologies.

Globalization 13

Globalization Marketing Venture Capitalist Biotechnology 13

Strategy Driven

AUGUST 18, 2021

In addition, companies that operate on a global level, especially multinationals and transnationals, have turned to better, more effective ways of hiring. Another common practice of organizations in today’s world is contracting a third party to run and look after a handful of business operations.

Globalization 105

Globalization Tips Outsourcing Strategy 105

Harvard Business Review

JULY 27, 2015

companies were making progress on the operations front, but now they seem to have lost their way—and business schools are in a position to help set them right again. Clearly, well-run operations and careful talent management went hand-in-glove. A few decades ago, U.S. Let me explain. So schools need to step up.

Lean Production 8

Lean Production Operations Health Care Talent Management 8

Harvard Business Review

JULY 14, 2014

As new conditions and capabilities relentlessly change how business is done, marketing – that is, the internal function responsible for shaping demand for a company’s offerings—is being challenged to reexamine its own workings. We find that companies having CMOs do not, as a class, outperform companies that lack the position.

Power 8

Power PR Marketing Public Relations 8

Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. The case illustrates how information technology, innovatively, insightfully and courageously deployed, can change the structure of an industry.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

AUGUST 22, 2012

This practice, which is largely the evolution of database marketing, has become a critical driver of business strategy for global organizations in nearly every industry and vertical, because it supports decisions with data. In this way, CI's value extends well beyond the marketing organization. The ability to speak "IT."

Company 14

Company Business Intelligence CRM Marketing 14

Harvard Business Review

MARCH 28, 2017

The same study found that identifying people with the right skills in a rapidly changing market is the top issue impacting recruiting. But it’s not just technology and markets that are changing—workers are changing too. Read more from Korn Ferry: How Organizations Can Thrive in the Digital Economy.

Content 8

Content Survey Talent Management McKinsey 8

Harvard Business Review

OCTOBER 4, 2012

No company ever dazzled the world by lackadaisically going after a market. Xerox's failure to conquer the personal computing market — this despite developing revolutionary technology — demonstrates the importance of aligning all segments of your organization in the pursuit of innovation. In 1984, Apple Inc.

Innovation 15

Innovation Company Technology Commitment 15

Strategy Driven

NOVEMBER 19, 2010

The more you know about them, the more effectively you can position your information. Don’t make the common mistake of presenting your information the way you’d like to receive it if you were the audience. About the Author Bill Rosenthal is the Chief Executive Officer of Communispond Inc.,

Planning 50

Planning Audience Succession Library 50

Harvard Business Review

AUGUST 26, 2013

IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies. Company and unit leaders need to ensure that IT is in a leading position on all key digital projects. It requires new modes of operation.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JANUARY 26, 2011

In Operation Desert Storm , more than 100,000 Iraqi troops crossed into Kuwait, fixed themselves into strategic positions — in front lines — to combat U.S. When Netscape Navigator imagined the disruption of Microsoft Windows, it forgot that its web browser was an add-on on the operating system.

Porter 13

Porter Banking Globalization Information Technology 13

Harvard Business Review

FEBRUARY 8, 2016

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. Every update or response to the market required multiple steps; it cost time and performance. They saw the potential for significant business gains.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

JULY 4, 2012

It is consumers that have made Africa the fastest growing mobile market in the world. This puts African telecom companies in a position to promote an open-minded, hang-up free approach to enterprise mobility. The market is completely open. The focus on consumers up to now has been perfectly understandable.

CIO 14

CIO Information Technology Bottom-up Policies 14

Harvard Business Review

JULY 26, 2013

More humbly, incompatible communications networks and a less-than-proactive IT department drove a company''s supply chain and procurement teams to use LinkedIns, private Tweets and cut-and-paste Sharepoints to quickly coordinate go-to-market product changes with key vendors. IT management Information & technology Social media'

Media 8

Media Power CIO Supply Chain 8

Harvard Business Review

JUNE 10, 2014

One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. Those who manage money for higher education, I propose, need to get much more interested in the market they are in.

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

APRIL 18, 2014

Even what appears to be a small investment risk can turn into a big one, especially when information technology comes into play. The company was hell-bent on entering a new market but knew it had to automate its warehouse to do so. Then it cut general and administrative expenses and sales staff to contain operating losses.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

OCTOBER 4, 2012

No company ever dazzled the world by lackadaisically going after a market. Xerox's failure to conquer the personal computing market — this despite developing revolutionary technology — demonstrates the importance of innovation among all sectors of your company. In 1984, Apple Inc. released the now-famous Macintosh.

Innovation 8

Innovation Company Technology Commitment 8

Harvard Business Review

OCTOBER 23, 2014

It’s only recently, though, that advances in information technology have made it possible for predictive tools to access and manipulate big data, and to do so continuously — accelerating the generation of insights, and opening up opportunities to anticipate issues with unprecedented precision. Health Information & technology'

Health Care 8

Health Care Pharmaceuticals Information Technology Supply Chain 8

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. Palmisano could not have succeeded at placing values at the center of IBM's operations without strong principles of his own. When the U.S.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

FEBRUARY 26, 2018

In the 2016 book The End of Accounting , NYU Stern Professor Baruch Lev claimed that over the last 100 years or so, financial reports have become less useful in capital market decisions. Its value growth is powered by the network in place, not by increments of operating costs. The same thing happened to Yelp. (And

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

OCTOBER 18, 2016

With this model, an investment can be defined as strategic, key operational, support, or high potential. Note that whether the technology used is “leading edge” is secondary. The primary criterion is the contribution of the investment to the competitive position of the business.

Tools 8

Tools Competitive Advantage Operations Technology 8

Harvard Business Review

SEPTEMBER 2, 2015

Leaders ascend to their positions by mastering today’s (or even yesterday’s) business. Almost by definition, they don’t have first-hand experience with a disruptive shift in their market when they encounter it. What should a leader do? Dave Gledhill decided to learn to code.

Banking 8

Banking Technology Learning-by-Doing Download 8

Harvard Business Review

JUNE 14, 2017

End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. And ease of access means ease of market entry: Emerging data providers can get on their feet quickly and create new sources of competition.

Health Care 8

Health Care Levitt Competitive Advantage Pharmaceuticals 8

Harvard Business Review

DECEMBER 14, 2015

Take, for example, the role of a marketing manager or executive in a consumer products company. A marketing manager is well educated and well compensated—he or she plays a critical role in driving sales by tailoring corporate strategies to specific products and markets.

Osborne 8

Osborne Technology McKinsey Marketing 8

Harvard Business Review

JANUARY 17, 2014

million managers and analysts who understand big data and how to apply it to business operations. This talent isn’t cheap: a top data scientist can command a $300,000 salary in the current market. Information & technology' The study also found a looming need for over 1.5

Information Technology 8

Information Technology Technology McKinsey Globalization 8

Harvard Business Review

JANUARY 31, 2013

First we see major shifts in demand: developing economies such as China and India are morphing from the world's source of low-cost manufacturing capacity to the world's best market opportunities. Many of the most interesting advances are in new production processes and new information technologies. Demand is Shifting.

Globalization 8

Globalization Supply Chain Pharmaceuticals McKinsey 8

Harvard Business Review

MARCH 28, 2014

When local and long distance telephone service operated as a regulated monopoly, for example, it was up to the government to set prices, approve the introduction of new services, ensure interchange, and subsidize access for high-cost rural and low-income consumers. Information & technology Innovation Internet'

Technology 8

Technology Information Technology Wireless Proposal 8

Harvard Business Review

JULY 29, 2015

Information technology, however, is one of those industries. Today’s cloud IT vendors have both the buying power and the operational discipline to minimize the cost to the customer of a unit of data storage or computing power. Change will be slow, and edge cases will persist for decades.

Industry 8

Industry Transportation Automotive Software 8

Harvard Business Review

MARCH 2, 2018

While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an innovation to get to market, often with limited input from patients themselves. Enlist project managers and ensure clear roles and responsibilities for all centre employees.

Health Care 9

Health Care Innovation Mayo Stage-Gate 9

Harvard Business Review

MAY 6, 2014

Hannibal placed his weakest infantryman in the middle of his line to give the impression of vulnerability while positioning his heavy infantryman and cavalry on the flanks. How much time do you spend studying their websites, products, and marketing collateral? Get privileged information from spies. Employ psychology.

Strategy 8

Strategy Tactics Objective Politics 8

Harvard Business Review

MARCH 4, 2011

But if we can get more associates out from behind the POS and into aisle three to provide an improved shopping experience, we know the positive impact of a shopper-assisted sell on basket size and conversion rate. Well, maybe some of them will have their place. Automate and digitize everything. That is a battle most retailers will lose.

Retail 15

Retail Attrition CIO CFO 15

Harvard Business Review

MAY 17, 2012

And they use it the way other companies use financial reports — to inform operational and investment decisions. Rackspace went public in 2008 — shortly before the financial markets went belly up. We think it's time that all those other CEOs got their wish: more information about nonfinancial assets.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

MAY 20, 2016

For example, take Kim Russo, head of marketing at TeleTech Services. The company provides pricing data to telecoms, and Russo wondered what it would take to position her company as the quality leader in that space. So she reached out to Stephanie Fetchen, head of operations, who plotted monthly errors on a control chart.

Quality 9

Quality Resistance Learning-by-Doing Finance 9

Harvard Business Review

JULY 15, 2013

While the CIO needs to understand the business to add value, equally true is that senior leadership and the board of directors don''t understand how to incorporate technology in their strategy, and some don''t even see the need to do so. Many CEOs expect their next CIO to come from marketing instead of their or another IT shop.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14