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5 Leadership Lessons for Every Entrepreneur

Strategy Driven

However, the most important duty associated with entrepreneurship is leadership. While different scenarios demand different leadership styles, leaders can use the following tried-and-tested leadership lessons to lead effectively. Do not get involved in tasks that the use of software can automate.

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How to Hold onto Your Customers in a Crisis

Leading Blog

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. But when the dust settles, they will have lost the trust that makes customer loyalty possible. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve.

Crisis 330
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Going from Zero to Hero

Mark Sanborn

My antivirus software license had expired and the company emailed me to let me know. The email said I could renew and upgrade my software online. My computer formerly working well was now incapacitated by a software upgrade for which I’d paid. It cost me $250, more than three times the cost of the antivirus software upgrade.

Software 131
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Trust in Action: Building a Reliable Workplace from the Ground Up

HR Digest

Effective collaboration also means providing employees with the tools and resources they need to work effectively together, such as collaboration software or shared workspaces. Collaboration can take many forms, including team projects, peer-to-peer support, and cross-functional initiatives.

Ethics 119
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15 Nuggets of Wisdom From 15 Entrepreneurs

Terry Starbucker

I jotted down a lot of notes during the day, and I wanted to share what I thought were the 15 best nuggets of wisdom from the event: “Pay attention (to everything)” – Eric Winquist , CEO of Jama Software , who is delivering enterprise-grade software solutions to product development challenges. Leadership'

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Simple Rules for Sustainable Business Growth

Skip Prichard

What are some ways to generate customer loyalty to encourage predictable revenue streams? Monthly recurring revenue, loyalty programs, and membership programs, for example, tie customers to companies. Software companies do this through customers paying monthly for the software and support. Gyms, AT&T, Sprint, etc.

Loyalty 138
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Aim Higher: Becoming ICONIC with Scott McKain

Skip Prichard

I’ve spoken with Scott McKain , my guest on this week’s episode of “Aim Higher,” many times—both because he’s a friend and because he says so many things that resonate with me and with my own philosophies of leadership and personal development. That’s probably a lot of why I like him so much.

Loyalty 143