Experience to Lead

JANUARY 29, 2024

From the rapid decline of the planet to regulation tightening, the political climate and the introduction of new technologies, leaders are up against challenging terrain. Preparedness and implementing a risk management program are crucial to recovering and resisting the impacts of change, as well as maintaining a competitive advantage.

Learning-by-Doing 52

Learning-by-Doing Travel Competitive Advantage Crisis 52

The Horizons Tracker

DECEMBER 17, 2019

It’s perhaps fair to say that governments are not usually the quickest at adopting new technologies, but this reticence does not appear to be dampening enthusiasm for technologies such as AI.

Efficiency 59

Efficiency Technology Risk Management Project 59

Strategy Driven

AUGUST 5, 2016

Systems and Processes. Value-added leadership is a healthy way of life that puts collaborations first. Value-added leadership is a healthy way of life that puts collaborations first. When all succeed, then profitability is much higher and more sustained than under the Hard Nose management style. Culture and Mission.

Leadership 50

Leadership Benchmarking Learning-by-Doing Ethics 50

N2Growth Blog

OCTOBER 18, 2010

You cannot separate leadership from decisioning, for like it or not, they are inexorably linked. Decisions made at the gut instinct or data level can be made quickly, but offer a higher level of risk. They make bad decisions. And in some cases they compound bad decision upon bad decision.

Blog 416

Blog Analysis CEO Brand 416

Chartered Management Institute

DECEMBER 2, 2013

Google, for example, uses human capital analytics to encourage a coaching style among managers – because the analysis reveals this to be the most effective leadership style. Last month the supermarket giant Tesco announced a partnership with a technology firm Amscreen aimed at improving the targeting of its advertisements.

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

Strategy Driven

OCTOBER 3, 2014

Clarify management values. Usually, management has not yet articulated their own individual values, let alone those of the organization. This process helps to define and develop value systems to create success. I ask clients to do so without using the words: ‘technology,’ ‘sales,’ and ‘solutions.’

Mission Statement 84

Mission Statement Benchmarking Tactics Strategic Planning 84

Strategy Driven

AUGUST 1, 2014

We’ve got the latest technology. We got an automated phone system to take care of all that. Our company has got the most up to date technology. Companies spend disproportionate amounts of money on technology and neglect their people, processes and policies. Quality is our middle name. Customers are a dime a dozen.

Budgeting 82

Budgeting Risk Management Quality Strategic Planning 82

Strategy Driven

OCTOBER 11, 2013

Real estate consultants are not business strategists, but the retail system gives them the say-so in establishing community presence. economy spent one trillion dollars fixing and treating the so-called Y2K Bug, which we now know was a manufactured “crisis” by technology consulting companies. In 1999, the U.S.

Crisis 59

Crisis Crisis Management Retail Budgeting 59

Strategy Driven

JULY 1, 2012

Compliance Management in Environment, Health & Safety. Aberdeen research report on how best in class companies manage Environmental, Health & Safety processes and technology while outperforming their peers. Complimentary Resource – How the ABC’s of Leadership Behavior Impact Safety Management Systems.

Compliance 50

Compliance Environment Resources Management 50

N2Growth Blog

JANUARY 13, 2011

Contingency : Nothing is without risk, and when you think something is without risk, that is when you’re most likely to end-up in trouble. All initiatives surrounding new ideas should include detailed risk management provisions. Champion : Senior leadership must champion any new idea being adopted.

Blog 413

Blog Innovation Strategic Planning Brand 413

Harvard Business Review

MAY 16, 2017

As the scale and complexity of the cyber threat landscape is revealed, so too is the general lack of cybersecurity readiness in organizations, even those that spend hundreds of millions of dollars on state-of-the-art technology. Spending millions on security technology can certainly make an executive feel safe.

Training 8

Training Supply Chain Agility Risk Management 8

Harvard Business Review

SEPTEMBER 21, 2018

Among these tactics is CARVER, a system for assessing and ranking threats and opportunities. More recently, CARVER has converted a new community of believers in the business world, including CEOs, financial analysts, and risk management planners, not to mention any number of Fortune 500 security directors.

Tools 9

Tools Risk Management Budgeting SWOT 9

Harvard Business Review

MAY 24, 2012

Every large financial services company has instituted risk management, but that hasn't prevented risky behavior in the form of office politics and personality conflict — as the JP Morgan trading debacle has demonstrated. Risk management isn't exclusive to banking. MORE ON MANAGING RISKY BEHAVIORS.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

JANUARY 23, 2018

So what makes artificial intelligence/machine learning (AI/ML) champions confident that their technologies will be immune to comparably counterproductive outcomes? For too many managers, the technology’s costs often rival its benefits. The Risks and Rewards of AI. They shouldn’t be so sure. Insight Center.

Software 8

Software Learning-by-Doing Technology Compliance 8

Harvard Business Review

DECEMBER 20, 2016

CEO acumen on business-in-society issues is thus imperative in addressing fundamental corporate issues, from business strategy to compliance to ethical standards to risk management. These ethical questions arise in the whole range of corporate activity from technology and manufacturing to marketing and sales.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

MARCH 20, 2015

Consider this: chief nursing officers (CNOs), who oversee large nursing workforces in midsize and major health systems, have knowledge-intensive jobs to begin with. Is it surprising that management thinks there is a skills gap in management accounting ? But it’s not just technology causing this learning overload.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

JANUARY 27, 2017

In theory, the organizational challenges of algorithmic autonomy map perfectly to which processes or systems are being made autonomous. They frequently find the technologies are less of a hassle than the people. Renaissance Technologies and other, even more secretive investment funds are the management models here.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 10, 2017

military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly. These stats were reviewed by managers every week. Despite all of these systems encouraging tactical performance, productivity was trending downward and customer satisfaction had dropped off a cliff.

Organization 9

Organization Tactics Call Center Metrics 9

Harvard Business Review

OCTOBER 3, 2013

These business leaders must, however, be aided by highly competent legal, financial, risk, compliance, audit and technology staff. It is a vexing, complicated task which requires both outstanding leadership and management. And that can stop needed control reform.

Banking 8

Banking Management Ethics Letter 8

Harvard Business Review

NOVEMBER 24, 2017

But all too often organizations’ approach to mitigating that risk — other than taking the wise step of ensuring that they have the state-of-the art technological protection in place — is more training. The human is indeed the weakest link in cybersecurity. It won’t suffice. Now, there are no links to click.

Training 8

Training CIO Chief Information Officer Information 8

Harvard Business Review

SEPTEMBER 22, 2011

As one of the most serious industrial accidents in history, the Gulf explosion should be a great case study for corporate leaders across the globe who are trying to manage risk in hazardous activities involving complex technology. What the men and women who worked on Macondo lacked.was a culture of leadership responsibility.".

Report 12

Report Policies Risk Management Analysis 12

Harvard Business Review

DECEMBER 20, 2013

Now six years later, an actual event has occurred that is eerily similar to that fictional scenario: a trusted retailer’s point-of-sale system security was breached and a large amount of customer data may be compromised. Crisis management Leadership Risk management' Are you ready?

Crisis 8

Crisis How To Crisis Management Media 8

Harvard Business Review

DECEMBER 28, 2017

” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Zimbabwe’s new leadership faces a challenging task. billion in 1997 to U.S. billion a decade later.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

SEPTEMBER 17, 2013

Our current distribution system can’t reach the customers we need to reach to build a new business.”. In other words, most leaders and organizations are really good at quantifying the risks of trying something bold or striking out in a new direction. They are far less adept at reckoning honestly with the risks of staying the course.

White Paper 8

White Paper Advertising Risk Management Entrepreneur 8

Harvard Business Review

AUGUST 20, 2013

Businesses mostly seek to avoid risk. Leaders equate risk with potential failure, so organizations have morphed into hierarchical, fixed systems to constrain variability within an acceptable range that has become progressively narrower. This loss aversion prevents taking appropriate risks. Sunk costs don''t count.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

JANUARY 20, 2014

Specifically, he saw that the advent of digital technologies was going to fundamentally alter the way people conduct commerce, pay for things, and manage and move their money. It was a technology-driven form factor. billion people across the world, who live on the edges of the financial system. Leadership'

Execution 8

Execution Software Banking Franchising 8

Harvard Business Review

OCTOBER 15, 2015

Or are they effectively allowed to circumvent the enterprise software systems and safeguards that are supposed to prevent abuse? When bad management basically subsidizes bad actors, that’s bad news. ” Respectfully, one can’t be a hard-core engineer in aviation or automobiles without managing software matters.

Engineering 8

Engineering Management Software Review 8

Harvard Business Review

DECEMBER 2, 2016

Leadership is changing — fast. And this factor is likely to loom even larger in the future because many of the benefits of new technologies increase as more people join in. Each person who joins becomes a “human node” in the system, and a potential point of vulnerability. Insight Center. The 21st-Century CEO.

Competitive Advantage 8

Competitive Advantage PR Information Fashion 8

Harvard Business Review

NOVEMBER 17, 2017

The more CEOs speak with system engineers and technical teams, the more comfortable they will be asking questions about the organization’s security. The third phase is about containment: stopping the attack from spreading by removing any infection from the system and fixing any vulnerabilities uncovered.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. What would this leadership look like over time? And what did they say was their biggest concern? Not competitive threats. Not rising costs.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

OCTOBER 29, 2012

This confusion is most apparent in the area of software, where very often the hard transition from the prototype (often little more than a rough idea) to the stably implemented mass-user system tends to be romanticized away. The company is taking advantage of the disruptive results of new EEG technology research.

Cost 8

Cost Innovation Wireless Disruptive Innovation 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” Insight Center. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

AUGUST 23, 2016

Our limited sample suggests that both groups agree that board leadership should serve as champions of board diversity, but they differ on the policies they advocate to increase board diversity. Meanwhile, Democrats place greater importance on technology expertise and risk management.

Politics 8

Politics Committee Telecommunications Diversity 8

Harvard Business Review

AUGUST 5, 2015

The typical funnel starts with a marketing-generated lead for a “suspect” that, after qualification, becomes a “prospect,” and then a customer through steps that are measured and managed. The cross-functional communication and coordination that is required to navigate this change is the job of leadership.

B2B 8

B2B AIDA AIDAS Disintermediation 8

Harvard Business Review

JUNE 6, 2012

For decades, NASA has been committed to training employees in project management through its Academy of Program/Project & Engineering Leadership (APPEL), an in-house organization that advocates for project management discipline in all missions.

Project 15

Project Survey Budgeting Conflict of Interest 15

Harvard Business Review

JUNE 6, 2012

For decades, NASA has been committed to training employees in project management through its Academy of Program/Project & Engineering Leadership (APPEL), an in-house organization that advocates for project management discipline in all missions.

Project 12

Project Survey Budgeting Conflict of Interest 12

Harvard Business Review

SEPTEMBER 13, 2016

What’s more, according to a recent survey conducted for BAE Systems of 300 managers in the financial services, insurance, and IT/tech industries in the U.S., CISOs today are called upon to help business executives understand cyber risk and to implement the right security controls while promoting a culture of defense.

Review 8

Review Training Execution Survey 8