Chart Your Course

JANUARY 20, 2015

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

White Paper 100

White Paper Case Study Human Resources Hotels 100

Mills Scofield

JANUARY 14, 2014

Training a newly formed Afghan Air Force is the epitome in complex continual change management. Morning greetings arose from the Captains at the door to my office, both of whom had dutifully pre-prepared their tasks for the morning so they could pre-empt the short-term needs before the staff meeting that would begin within the next half-hour.

Emotional Intelligence 150

Emotional Intelligence Participative Short-term Letter 150

Strategy Driven

NOVEMBER 27, 2014

Their presence in top management positions today remains below 9 percent. In the two decades from 1990 to 2010, our country fell from having the sixth-highest rate of female labor-force participation among 22 Organisation for Economic Co-operation and Development, or OECD, countries to 17th on the list. percent of the U.S.

Diversity 66

Diversity Competitive Advantage Participative Committee 66

Strategy Driven

OCTOBER 16, 2013

They learned and practiced how to communicate effectively and resolve conflicts, build teams to succeed, lead meetings that didn’t waste time, lead change that would stick, walk the talk with our organizational values, and finally how to engage and manage our talent. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Leadership 64

Leadership Training Peer Review Budgeting 64

Harvard Business Review

MAY 6, 2013

I remember well when the idea of applying complexity science to management was first being eagerly discussed in the 1990s. Gallen had developed a management model based on systems thinking. Managers'' eyes were opened to the reality that organizations are not just complicated but complex.

Management 9

Management Short-term System Uncertainty 9

LDRLB

MAY 26, 2014

Talk about some of the ideas that kind of led you both to wanting to write this book, and then we’ll get into what this term big bang disruption means. It’s kind of like the old model of how people come to terms with terminal illness; they go through those stages of grief. I’ve really enjoyed that for this book. LARRY: Sure.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Strategy Driven

APRIL 17, 2013

” Marketing can sometimes slip through the cracks given the constant and pressing demands of sales, client service, and internal operations. However, under-investing in marketing is short-sighted, and this article will explain how “smart marketing” can be a key driver of business growth. In short, it works.

Marketing 50

Marketing Press Release Consultative Brand 50

Harvard Business Review

OCTOBER 15, 2014

Even more important, it takes management time to align all teams, including those of the acquired businesses, to the transformation initiative. During the past two decades it has transformed into a provider of electrical, hydraulic, and mechanical power management solutions. Safeguard the short-term performance of the ongoing business.

Company 11

Company Chemicals Short-term How To 11

Harvard Business Review

JULY 31, 2015

In 2013, Ashley Stewart was on the brink of bankruptcy — its second in a little over three years. Decades of operating losses and rampant turnover in both the employee base and ownership group had cemented a fearful culture. In short, I felt Ashley Stewart stood for kindness and embodied community.

Fashion 8

Fashion Operations Brand Retail 8

Harvard Business Review

APRIL 14, 2017

Even the near-term outlook has been quite negative: A 2016 report by the Organization for Economic Cooperation and Development (OECD) said 9% of jobs in the 21 countries that make up its membership could be automated. Yet our research also found that, in the shorter term, these fears may be overblown. Related Video.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. Underlying this notion was the lack of tangible results that could be attributed to management training.

Leadership Development 8

Leadership Development Development Leadership Supply Chain 8

Harvard Business Review

MAY 16, 2016

Strategic alignment, for us, means that all elements of a business — including the market strategy and the way the company itself is organized — are arranged in such a way as to best support the fulfillment of its long-term purpose. Goodwin was notoriously combative, with a “Fred says” autocratic management style.

Banking 14

Banking Strategy Film Operations 14

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. And we expect at least a portion of current AI piloters to fully integrate AI in the near term.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment. The stock price declined 0.3%

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

JULY 15, 2015

One of the biggest challenges a company can face is changing people’s behavior — getting them to collaborate and be humble, for example, or put the company’s long-term interests first. Getting the company back on its feet required a major boost in operating efficiency. But we knew all this was just a starting point.

Resistance 8

Resistance Long-term Short-term Self-aware 8

Harvard Business Review

JANUARY 7, 2014

We have a headquarters in San Francisco and it operates similar to a co-working space. It’s a huge time commitment, coordinating the short-term work being done by job applicants, but it leads to extremely low turnover. The aphorism is true: You can’t manage your way out of a bad team. Automattic employs 225 people.

Chief Financial Officer 12

Chief Financial Officer Decentralization Engineering Short-term 12

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion in 2013, and operating profits increased 65% to $422 million.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

NOVEMBER 21, 2013

In April 2013, over 1,100 workers died in Bangladesh when a garment factory complex called Rana Plaza collapsed. That’s the discussion I moderated on November 18, 2013, at the Boston Global Forum. Bangladesh’s factory owners, who operate with tight margins in a highly competitive industry, find it tough to invest in improvements.

Retail 8

Retail Globalization Short-term Price 8

Harvard Business Review

MAY 12, 2014

Shifting work to places where labor is cheaper is one way to improve this in the short term. For managers, the trend toward botsourcing will require a shift in thinking. Rather than moving operations to wherever work costs the least, consider which pieces can be automated, and how best to combine human and robotic expertise.

Offshoring 9

Offshoring Outsourcing Technology Short-term 9

Harvard Business Review

FEBRUARY 24, 2014

In mid-September 2013, 10 professionals returning from multi-year career breaks walked into 270 Park Avenue in New York City to begin the J.P. In the six years I have been tracking return-to-work programs, I have never seen five, new, big-employer returning professional internship programs debut in such a short span. And last week J.P.

Ulrich 8

Ulrich Cooper Gordon Diversity 8

Harvard Business Review

SEPTEMBER 23, 2015

The penalty for falling short isn’t insignificant. In 2013, about 96% of eligible heart attack Medicare patients received this basic medication, which means 5,761 patients admitted for heart attack did not. In 2013, only 71% of the patients surveyed highly rated their recent hospital experience. Hospitals risk losing 1.5%

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

JUNE 24, 2013

having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. Organizations worry about fine-tuning their operations to handle the typical situations. The danger is that their management approaches cannot sense or respond to shocks. Not anymore.".

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

AUGUST 22, 2014

More than 2,500 developers and start-ups have reached out to the IBM Watson Group since the Watson Developers Cloud was launched in November 2013. We can provide the entrepreneurs with access to early adopter customers in the 170 countries in which we operate. So how does it work? First, with multiple business models.

Venture Funding 14

Venture Funding Entrepreneur Agility Business Model 14

Harvard Business Review

AUGUST 11, 2015

But that will not in any way deter hedge-fund activists from demanding that companies do stock buybacks so that they can time their stock sales to take advantage of short-term, buyback-induced, stock-price boosts. A prime example is Carl Icahn, who began to accumulate his multibillion-dollar stake in Apple in August 2013.

Proposal 8

Proposal Hedge Safe Harbor Short-term 8

Harvard Business Review

DECEMBER 28, 2017

A short-lived economic revival followed, helped by international assistance from European countries and multilateral institutions, and high prices for Zimbabwe’s commodity exports. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 25, 2013

To date, however, the reality of marketing analytics has fallen short of the promise. Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent).

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

MAY 2, 2013

This is very different from the way large businesses have operated for decades. The role of management can be broadly thought of as the processes that tie these components together to produce value. What does it mean to operate in a digital business ecosystem? Most of these benefits have been achieved.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

NOVEMBER 28, 2013

In this new operating environment, I find more and more multinationals looking to new frontier markets for growth while demanding profitability from their emerging-market operations. Additionally, managing corrupt business practices often makes it difficult for MNCs to realize growth potential in the short term.

Marketing 8

Marketing GDP Automotive Supply Chain 8

Harvard Business Review

SEPTEMBER 13, 2017

But we recognize that, in many businesses, resources are often allocated according to short-term, bottom-line pressures. For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% of revenues) and $13 million to $62 million (0.01% to 0.7%

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

MAY 9, 2013

In fact, the brain is well-equipped to manage short-term stress: it releases adrenaline, raises the heart rate, and makes us more alert so we can handle whatever situation is causing the stress. Long-term, however, the brain isn''t made to cope with stress. Economy Managing uncertainty'

Uncertainty 8

Uncertainty Long-term Dunning Stress 8

Harvard Business Review

FEBRUARY 28, 2017

Unfortunately, companies often do not systematically evaluate how referrals relate to longer-term employee outcomes, or whether it varies across different groups of people. Specifically, we examined the personnel records of nearly 16,000 employees hired from 2003 to 2013 in a large U.S.-based based sales organization.

Reference 8

Reference Sample Participative Diversity 8

Harvard Business Review

FEBRUARY 11, 2016

Managers in these companies understand that agile, fast, and lean strategies require that they think in new ways about accessing and leveraging key strategic talent and filling critical gaps in strategic capabilities. ” Most managers would never dream of treating externals like internals. Internal-external competition.

Agility 8

Agility Organization Resources Fixed Costs 8

Harvard Business Review

MARCH 12, 2018

What happened to being rewarded for consistent, quality work over the long-term? His biceps were visible under his t-shirt and his short hair was still wet from exercise. And it’s unclear if a person’s athletic progress can do anything to mitigate the effects of short-termism (i.e.

CEO 8

CEO Company Sports Fashion 8

Harvard Business Review

DECEMBER 5, 2013

The two major players didn’t share priorities: CMS prioritized the October 1 st deadline above operability. The CMS monthly status reports leading up to October 1 (especially the report for August, 2013 ) reveal increasingly desperate language and blame shifting. percent vs. the long-term historical average growth rate of 4.5

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

FEBRUARY 9, 2015

Its directors have turned over many times, of course, but Trian Fund Management, led by activist Nelson Peltz, is pressing for far more than a routine remake, demanding four seats of its own choosing at the table. ” Former CEOs bring a lot, he has found, as do experts on risk management. has renewed its product lines many times.

Airlines 8

Airlines CEO Automotive Long-term 8

Harvard Business Review

JUNE 7, 2013

Better Place''s most visible and best-publicized innovation was its switchable battery technology, a novel way to overcome the short-range limits and long recharge times dictated by existing battery technology. By May 2013 it had sold fewer than 3,000 vehicles. (Note to Tesla owners: you are not the mass market).

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

Harvard Business Review

APRIL 9, 2013

That sounds easy, but the bigger you get, the harder that is to manage. operates in 13 countries, spanning a dozen languages. I''d need a standing army of translators to manage now, and my plan involves adding many more countries. Try thinking about this in terms of your own global business efforts. Translation software?

Globalization 8

Globalization Company Software Learning-by-Doing 8