Great Leadership By Dan

SEPTEMBER 16, 2013

So why is when it comes to managing employees in the workplace, so many managers still think it’s their God-given right as a boss to micro-manage every aspect of their employee’s work? With other airlines, they read that damn announcement as if they are performing a eulogy. As a manager, it’s hard to let go.

Motivation 273

Motivation Airlines Delegation Micromanagement 273

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Set an example for self-care and managing priorities. And, what is the effect on the least privileged in society?

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Leading Blog

OCTOBER 24, 2011

Then the authors compared those companies—Amgen, Biomet, Intel, Microsoft, Progressive Insurance, Southwest Airlines, Stryker—to similar, but less successful, "control" companies: Genentech, Kirschner, AMD, Apple, Safeco, PSA and United States Surgical. Empirical Creativity: Bold, creative moves from a sound empirical base.

Contingency Plans 280

Contingency Plans Collins Creativity Airlines 280

Lead Change Blog

APRIL 1, 2016

” Following graduate school and the military (including a tour of duty as an infantry unit commander in Viet Nam) Chip was director of management and organizational development for NCNB (now Bank of America). A leadership lesson Chip gained from his first job was: inclusion will get you more commitment than control. .

Levitt 150

Levitt Godin Customer Loyalty Airlines 150

Lead from Within

JUNE 9, 2018

” Branson believes if he had said, “Oh, I am a businessman,” he would never have gone into the airline business. “A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” THE LEADERSHIP GAP. A Leadership Manifesto: A Guide To Greatness.

Succession 131

Succession Learning-by-Doing Airlines Career 131

HR Digest

NOVEMBER 17, 2018

With this knowledge, top managers seek ways to improve their employees’ productivity for business stability. This truly is the baseline for every productivity management. With this in place, management can communicate regularly with employees as regarding their performances. Give room for objective management.

Productivity 69

Productivity Products Metrics Micromanagement 69

Chart Your Course

SEPTEMBER 21, 2015

These often include airline miles, concert tickets and gifts. Yoga helps its practitioners to manage stress, develop coping skills and to improve their overall mental well-being. The post Boost Your Business by Offering These (Affordable) Employee Perks appeared first on Leadership Speaker and DISC Training. It costs $7.99

Class 100

Class Airlines Bottom-up Survey 100

Sales Wolf Blog

NOVEMBER 1, 2010

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Department of Labor Home Page Tom Peters, The Man, The Myth, The Legend, Change Guru TUTs Adventurers Club: Explore the power of thought & creative visualization to manifest dreams! License.

Blog 157

Blog Middle Management Talent Management Human Resources 157

Strategy Driven

JULY 18, 2014

Even simple activities like walking help to get blood and creative juices flowing. Turns out that walking can help you be more creative, too! All airlines are the same, except for their people. It’s to our advantage to make those hours more active not only for our health, but for our professional life, too.

Teamwork 63

Teamwork Airlines Brainstorming Tips 63

Tanveer Naseer

OCTOBER 29, 2013

In fact, if we look at some of today’s successful companies – organizations like Zappos, Southwest Airlines, and The Container Store to name a few – we can see clear evidence that their leaders understand the importance of addressing this core psychological need.

Succession 273

Succession Maslow Motivation Airlines 273

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. with Phil Gerbyshak Management Craft Nicholas Bate NOOP.NL Don’t Kill It!

Travel 82

Travel Airlines Learning-by-Doing Quality 82

QAspire

DECEMBER 24, 2009

March 2009: Personal Leadership - It shines in difficult times We are all leaders - but our education, upbringing and organization structures suppresses our leadership traits. This post talks about how personal leadership comes to the fore in light of difficult situations. Read on to know more. Quality is Happiness.

Blog 82

Blog Constraint Quality Directory 82

Strategy Driven

JUNE 19, 2014

We sent out a survey (which we still do today) to ask our employees about the cleanliness, the temperature in the building, the security, the lighting, the management, the pay, the incentives, the likelihood that they’d leave if another company offered them more money, all-in-all we had about twenty five questions. About the Author.

Call Center 95

Call Center Incentives Library Document 95

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Strategy Driven

FEBRUARY 4, 2013

Here are some GOLDEN opportunities to be creatively sincere: At the fast food window. Marketing and HR people: Get off your corporate hobby horse and saddle up your creative brain! Use your friendliness and creativity to craft a message that the customer perceives as real. Southwest Airlines is anything but politically correct.

Politics 50

Politics Customer Loyalty Airlines Creativity 50

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. What then were the leadership characteristics that separated the winning leaders from their industry peers? Empirical Creativity.

Skills 15

Skills Leadership Airlines Long-term 15

Strategy Driven

NOVEMBER 7, 2011

In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. Top executives have the vision, but often fail to get buy-in from managers who have to carry out the change initiative. Business Improv !

Strategy 70

Strategy Kotter RASCI Motivation 70

Skip Prichard

OCTOBER 21, 2019

Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. This chapter offers thirty lessons as a reflection of my leadership experience. Leadership Tip: Learn how to make small steps while dreaming big. Leadership is not a dictatorship. Oleg Konovalov.

Leadership 90

Leadership Diversity Learning-by-Doing Licensing 90

Women on Business

JANUARY 24, 2011

To compensate your side of this seesaw, creative shortcuts cultivate new directions for building business and explore the inspiring nature of change. For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. The most creative approaches will get the most attention.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

APRIL 4, 2018

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. ” Creativity is a key criterion for a team’s long-term effectiveness and success. Encourage creativity by helping team members exchange information.

Creativity 11

Creativity Pharmaceuticals Learning-by-Doing Team 11

Strategy Driven

OCTOBER 29, 2012

Blackberry, American Airlines, Barnes & Noble, Microsoft, and Tiger Woods to name a few. Train and teach attitude, self-belief, and creativity. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Brand 50

Brand Reputation Customer Loyalty Industry 50

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. There is some tension in this independence, but with thoughtful management, we’ve been able to bring out best in both organizations. Buy-in from the Goliath’s top leadership was critical.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

NOVEMBER 25, 2015

So most executives manage it according to their intuition. It takes a careful mix of mission, management, and culture. We found that the companies most famous for their cultures — from Southwest Airlines to Trader Joe’s — maximize the good motives , while minimizing the bad ones. Insight Center.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. Innovation Leadership Strategy'

Levitt 10

Levitt Christensen Competitive Advantage Welch 10

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. They also understand that the only sustainable form of long-term business leadership is the capacity to create grassroots leaders at every level of the organization. Is this company as consistent as it is creative? Anybody shocked?

Company 15

Company Collins Airlines Long-term 15

Harvard Business Review

DECEMBER 9, 2015

Managers often decide that the real issue for employees is how much money they make. The work itself is often routinized to the point where people have no chance to exercise their own judgment or creativity. It takes a careful mix of mission, management, and culture. Most, unfortunately, go about things in the wrong way.

360-Degree Feedback 8

360-Degree Feedback Maslow Mission Statement Bureaucracy 8

Harvard Business Review

JANUARY 28, 2016

This is a stifling tax on a company’s capacity to find creative approaches to solving unmet customers’ needs. Senior leaders must be ready to open up the flood gates so managers and employees closest to the client interface can surface these tensions and discuss them openly. Hold everyone accountable.

Succession 8

Succession Agility Globalization Learning-by-Doing 8

Strategy Driven

OCTOBER 4, 2013

The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. Recommendations for crisis management and preparedness as part of macro planning are offered. The Business Tree : Growth Strategies and Tactics for Surviving and Thriving.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Skip Prichard

OCTOBER 28, 2019

Nick Liddell is Director of Consulting and Richard Buchanan is Managing Director and a founding partner. 25 Provocative Questions to 25 Creative Leaders. Wild thinking is what happens when you pose 25 thought-provoking questions to 25 intelligent, creative leaders in organizations as diverse as Google, Gap, Time Out and Twinings.

Wilde 66

Wilde Brand Open-book Creativity 66

Tanveer Naseer

MAY 31, 2016

Fortunately, companies can build the capacity for strategic leadership. Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

NOVEMBER 26, 2015

It takes a careful mix of mission, management, and culture. buying an airline ticket or configuring a printer). And when employees feel they can bring both their heads and their hearts to work, innovation and creativity thrive, and customers notice that employees authentically care about them. Insight Center.

Power 8

Power Outsourcing Self-aware Airlines 8

Harvard Business Review

DECEMBER 13, 2011

The agendas may be inchoate and the uprisings chaotic, but the message is clear: the established way of leading, ruling, governing, and managing is not working anymore. Escaping that rut and rethinking who gets a seat at the table just might be the most urgent leadership imperative of our day. The effect?

COO 12

COO Learning-by-Doing Bureaucracy Strategy 12

Strategy Driven

MARCH 28, 2011

Even if your corporate culture leaves a lot to be desired, managers can create a localized environment that inspires your employees to achieve peak performance. In the foreword to Built on Values , he says: “In order to be successful in a volatile world, you must unleash the goodwill and creativity of your people. Even managers.

Environment 70

Environment Covey Airlines Mission Statement 70