Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. That’s real leadership.” This requires trust at all levels and a different view of real leadership, says Kurtzman. Kurtzman notes, “Leadership is not coaching.

Leadership 280

Leadership Simon Cooper Gordon 280

Great Leadership By Dan

JUNE 16, 2012

They know they need leaders who are avid and rapid continuous learners because the shelf-life of any particular piece of expertise gets shorter as the pace of technological change accelerates. Four Steps to Building Matrix Leadership Skills. Rick Lash is the national practice leader, Leadership and Talent , Hay Group.

Environment 250

Environment Self-aware Leadership Emotional Intelligence 250

HR Digest

DECEMBER 26, 2019

As the workplace ethos changed with technological advances and a new generation of workers, the focus has shifted to employee management and performance and productivity. “I Diane Gherson is a trailblazer in introducing agile technologies in human resource processes. HR’s traditional role was payroll, benefits, and procedures.

Mayo 98

Mayo Human Resources Airlines Agility 98

Leading Blog

JULY 25, 2019

They require great technological conversions. But technology may, in fact, be a minor part of the task. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. These augmentations are not small matters.

Innovation 221

Innovation Organization Bottom-up Airlines 221

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

HR Digest

SEPTEMBER 2, 2021

Delta Air Lines: The airline issued a vaccine mandate requiring unvaccinated workers to pay an additional $200 per month to remain on Delta’s health plan. Frontier Airlines: Denver-based Frontier Airlines announced a Covid-19 vaccine policy directing all employees to get inoculated by Oct. United Airlines: The U.S.

Company 98

Company Offshoring Airlines Banking 98

Tanveer Naseer

FEBRUARY 14, 2011

His latest book, &# From Bud to Boss – Secrets to a Successful Transition to Remarkable Leadership “, was co-authored with Guy Harris and will be available online and in bookstores starting tomorrow. Recently, his team created the Bud to Boss Community , a free online resource to help people who are new to the role of leadership.

Airlines 190

Airlines Industry Tactics Newsletter 190

In the CEO Afterlife

SEPTEMBER 8, 2015

Thanks to technology, we have access to an endless source of data at our fingertips, at any place and at any time we choose. Technology gives us more and more data, but analyzing and understanding ‘more and more’ is arduous and time consuming. Moving on your instincts is not seat-of-the-pants leadership.

Power 100

Power Competitive Advantage Airlines Information 100

Eric Jacobson

NOVEMBER 3, 2020

“In the next ten to fifteen years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine,” says Deanna Mulligan , author of the new book, Hire Purpose: How Smart Companies Can Close The Skills Gap. It is the entire world.

Skills 65

Skills Company Shaw Crisis 65

Lead Change Blog

MAY 27, 2016

A survey of leadership and workplace articles today will inevitably find people encouraging each other to find their passion in their work. Having an attitude of fun in the workplace is not an individual initiative; it’s a cultural belief supported by leadership and intertwined with everyone’s collective attitudes and personalities.

Sports 170

Sports Airlines Wilde Environment 170

Chart Your Course

OCTOBER 27, 2014

An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal. Live Chat Online.

Quality 182

Quality Succession White Paper Customer Loyalty 182

Eric Jacobson

FEBRUARY 1, 2021

“In the next ten to fifteen years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine,” says Deanna Mulligan , author of the book, Hire Purpose: How Smart Companies Can Close The Skills Gap. It is the entire world.

Skills 50

Skills Company Shaw Crisis 50

Chart Your Course

SEPTEMBER 21, 2015

These often include airline miles, concert tickets and gifts. This perk ensures your team always has updated technology to complete their work. The post Boost Your Business by Offering These (Affordable) Employee Perks appeared first on Leadership Speaker and DISC Training. Share credit card perks. It costs $7.99

Class 100

Class Airlines Bottom-up Survey 100

Coaching Tip

FEBRUARY 23, 2012

Winning in this environment requires more than new technology ; here are ten ways to become truly social in a world that is not just connected, but interconnected and interdependent: 1) Do away with one-way conversations. As social media helps shift power to individual citizens and employees, leadership itself must shift with it.

How To 110

How To Airlines Media Innovation 110

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. As a college student in this technological era, I’ve felt the constant burden of having to pursue a “practical” degree. Let's hear it from her. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~. My uncle pushes engineering.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. As a college student in this technological era, I’ve felt the constant burden of having to pursue a “practical” degree. Let's hear it from her. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~. My uncle pushes engineering.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. Given the talent shortage facing our industry, you’d think we’d be tempted to snap up many of those candidates, particularly ones with backgrounds in engineering and technology.

Airlines 8

Airlines Review Engineering Career 8

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Sales Wolf Blog

NOVEMBER 1, 2010

Michael Haberman, HR Observations : "Hire Attitude vs. Aptitude": A Lesson From Disney - Southwest Airlines is famously known for having a talent management philosophy of "hire for attitude, train for skill"  Disney - another consistently high performing organization - shares that same philosophy towards employee selection.

Blog 157

Blog Middle Management Talent Management Human Resources 157

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Mills Scofield

APRIL 15, 2014

If I’m going to fly, I have to trust the airline to have sane, sober, skilled, alert pilots. Technology does not do much in a complex interaction (per McKinsey´s articles on interaction). Personal leadership and character become more important. We also need to trust systems. Trusting is efficient and effective.

Efficiency 132

Efficiency Energy Senge Resources 132

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Over the years, the CEOs of these companies faced massive technology disruptions, deep industry recessions, sudden collapses in demand, price wars, oil shocks — you name it. Yes, but here's the rub.

Skills 15

Skills Leadership Airlines Long-term 15

Strategy Driven

JANUARY 21, 2011

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Modern Servant Leader

JANUARY 17, 2012

He was – if you refer to technology and innovation. However, if you refer to people or organizational leadership, I believe there are better examples. I want to ensure our young leaders do not confuse hero worship with great leadership. There are many problems with hero worship in leadership, including: 1.

Servant Leader 210

Servant Leader Leadership Reference Bottom-up 210

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

AUGUST 2, 2018

Finding opportunities for this kind of clever improvement, saving human time and energy, is not just a leadership challenge. It is often regarded as the kind of technology that only the most clever and most mathematically-minded people can understand and work with. Insight Center. Adopting AI. Sponsored by SAS.

Learning-by-Doing 11

Learning-by-Doing Software Technology Travel 11

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Skip Prichard

MARCH 3, 2021

Based on four years of global quantitative research, the book explores the tectonic shifts in consumer sentiment that have come about due to extreme technological immersion. “Leadership in this digitally distracted world demands a new kind of leader. This lack of trust extends into the world of technology, as well.

Brand 114

Brand Storytelling Trends Content 114

Strategy Driven

NOVEMBER 7, 2011

This idea is supported by Harvard Business School Professor John Kotter, authority on leadership and change, who finds that in order to succeed, 75% of the company’s management, needs to ‘buy into’ the change. Practice in a mirror, check eye contact, and scan body language for distracting gestures.

Strategy 70

Strategy Kotter RASCI Motivation 70

Harvard Business Review

APRIL 13, 2015

After a morning innovation workshop at the bucolic R&D campus of a top-tier but tradition-rich technology giant, the lunchtime conversation with the Lab’s leadership turned strategic. “We’re really not budgeted for that,” the leadership team explained. Innovation Leadership Managing up'

CFO 8

CFO Innovation CEO Airlines 8

Harvard Business Review

APRIL 2, 2014

It started life as an ironworks company, pursued vertical integration by entering coal, eventually moved into pressed steel wheels before diversifying into front wheel drive technology and beyond. What qualities of culture and individual leadership allow some companies to endure where others crumble under the pressure?

Competitive Advantage 9

Competitive Advantage Airlines Telecommunications Long-term 9

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. Change can involve the adoption of new technologies, reengineering, mergers and acquisitions, restructuring, culture blending, or any of a number of other forms. Change-friendly is also about leadership. Why settle for less?

Hotels 125

Hotels Stress Resistance Restructuring 125

Harvard Business Review

JUNE 13, 2014

Consider Southwest Airlines, which shook up the airline industry with its low-cost, high-customer service approach to air travel. But even as we work through these issues, we continue to collaborate on ways technology can transform healthcare, and our role in that. Buy-in from the Goliath’s top leadership was critical.

Health Care 8

Health Care Innovation Airlines Retail 8

Deming Institute

JANUARY 19, 2017

Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). If you are in the business of making carburetors you are at risk of technological innovation putting you out of business.

Deming 28

Deming Christensen System Innovation 28

Strategy Driven

OCTOBER 21, 2011

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

JUNE 27, 2012

My colleagues and I at Bain & Company have been tracking this for forty years, and we have never seen companies losing their leadership positions as quickly as they are today. A similar pattern hold for airlines. Markets change; technology evolves. And for telecom. And for many others. Root it out wherever you find it.

Creativity 14

Creativity Long-term Kotter Cost of Capital 14