Strategy Driven

MARCH 20, 2021

If you’ve been in the market for new business insight technology, such as a financial services analytics solution, the benefits of these are obvious. It’s usually the job of a bank’s chief financial officer (CFO), chief risk officer (CRO), or chief technology officer (CTO) to oversee tech implementation.

Technology 69

Technology Chief Financial Officer Banking Chief Technology Officer 69

Harvard Business Review

JULY 25, 2016

What receives far less attention is that, more and more in our increasingly complex, volatile, and fully-globalized business world, the effectiveness of such action depends on a powerful partnership between the Chief Financial Officer (CFO) and the General Counsel (GC).

CFO 8

CFO Chief Financial Officer Compliance Due Diligence 8

Tanveer Naseer

JULY 12, 2016

The hubris displayed by Skilling, along with founder Kenneth Lay and CFO Andrew Fastow, didn’t just destroy Enron. These disasters have affected popular attitudes toward our entire system of free market capitalism. It’s impossible to build a high-trust organization around a caste system.

Kaplan 100

Kaplan CEO Real Estate CFO 100

N2Growth Blog

FEBRUARY 8, 2019

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. To scale you need a playbook so that everyone has clarity about the processes and systems that get stuff done. Maybe your CFO is a family friend.

Delegation 243

Delegation Maturity CEO Execution 243

The Idolbuster

JANUARY 15, 2013

I heard a cautionary tale from “George” the former VP of marketing at a mid-sized biotechnology company about how a bogus forecast helped propagate a disaster. Research created an elaborate robotic system to streamline the user experience for one of the flagship product lines.

Biotechnology 41

Biotechnology Groupthink CFO Stress 41

N2Growth Blog

AUGUST 22, 2010

If your CFO handles all communications with your banking relationships, and your Chief Investment Officer handles all of your investor relations, you’re flat out missing the boat. If your CMO is making all of your brand decisions there will be h*ll to pay down the road. Have they been fudging their research for years?

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Blog Gordon CEO Consultative 417

The Empowered Buisness

JULY 14, 2015

For example, A successful CFO is likely to have such MAPs (Motivation and Attitudinal patterns) as — strong motivation toward procedures over options; a preference for solving problems over focus on goals; and a high past time orientation that drives focus on traditions, past experience and benchmarks.

Motivation 100

Motivation Leadership McClelland Long-term 100

Marshall Goldsmith

FEBRUARY 8, 2018

Deepa Prahalad – Focused on design and emerging markets. Tony Marx – President and CEO, New York Public Library – the nation’s largest library system. Previously Kevin was a leader in Electronic Data Systems and Ford. Telisa Yancy – Chief Marketing Officer at American Family Insurance. Co-author: Predictable Magic.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Strategy Driven

JULY 27, 2011

We forget that without buy-in from the necessary people and policies that maintain the status quo, we face the high cost of the resistance emanating from pushing change into a system that believes that it’s fine, thanks. The systems designers were able to elicit the right data and develop the exact right design the first time with no redos.

Case Study 50

Case Study Technology Resistance Project 50

Miles Anthony Smith

MAY 2, 2018

Matt Sweetwood, branding expert, defines personal branding as: " Personal branding is the practice of people marketing themselves and their careers as brands -- the ongoing process of establishing a prescribed image or impression in the mind of others about an individual." Lastly, he's done an incredible job marketing himself.

Brand 68

Brand Examples Career Godin 68

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 12

CFO Charan Intangible Assets Human Resources 12

Strategy Driven

JANUARY 28, 2011

Dirty Little Secrets offers dozens of examples to clarify precisely how buying decisions can be facilitated through the right kind of questions, including an in-depth case study of a marketing manager who recognizes the need for a better website and wants to bring in an external design team. The result?

Servant Leader 50

Servant Leader Newsletter Resources CFO 50

Harvard Business Review

APRIL 18, 2014

The company was hell-bent on entering a new market but knew it had to automate its warehouse to do so. Warehouse automation systems are big and complicated; if they don’t work, you’re worse off than before since it becomes almost impossible to ship product. BlueArc’s new product hit the market and was an instant success.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

APRIL 19, 2011

The CEO and CFO responded with, "A failure to hit ROI and NPV targets." The head of R&D remembered it as a failure to properly market the innovation. The Chief Marketing Officer recalled that sales and distribution did not achieve planned market presence. Create a knowledge management system. Triage the failures.

NPV 16

NPV ROI CFO Consensus 16

Harvard Business Review

MAY 28, 2018

Then a new CFO joined the company: Masashi Oka, a financial industry veteran who had played a key role in transforming Mitsubishi UFJ Financial Group-owned Union Bank in the US. ” The company took note and duly committed to reducing costs at a rate exceeding market contraction. What he heard was uncomfortable.

Company 9

Company ROIC CFO Restructuring 9

Harvard Business Review

NOVEMBER 9, 2018

Take Jim, a front-runner CFO candidate for a leading medical device manufacturer on the verge of an IPO. Take Denise, a talented marketing executive who has helped reinvigorate some of the world’s most iconic retail brands. Peer relationships. What ultimately cost Denise a coveted CMO job was a pattern of poor peer relationships.

Career 15

Career CFO Sample Execution 15

Harvard Business Review

JULY 17, 2017

Eastman Kodak is the textbook case for failing to prioritize an innovation agenda; business schools around the world study the ramifications of the company’s ill-fated decision to ignore the digital photography market until it was too late. The Future of Financial Services.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

OCTOBER 14, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. The recent ups and downs of the global financial markets have placed a lot of scrutiny on CEOs, corporate boards and executive teams to deliver stakeholder value that can withstand the fluctuations. As a CEO leading a global U.S.-based

CFO 13

CFO Software Engineering CEO 13

Harvard Business Review

APRIL 16, 2012

As long as the CFO can stipulate that the company does not intend to repatriate the cash, it avoids the incremental tax that will be levied due to the territorial system of U.S. For example, a market downturn is a great time to repurchase stock or to introduce a new marketing campaign against weakened competitors.

Company 14

Company Cost of Capital Finance Long-term 14

Harvard Business Review

AUGUST 28, 2012

While business markets are obviously different from societies in many ways, they share more things in common, especially in today's networked world. The American postal system flourished, making it possible for individuals throughout the country to communicate directly with each other. Hitachi Data Systems — Be the influencer.

How To 13

How To Chief Technology Officer Audience Banking 13

Harvard Business Review

FEBRUARY 18, 2011

In today's economy, where the fast growth of emerging markets outpaces America and the developed world, if you haven't gone global yet, it's time to get moving. We came up with a system that shared the travel burden but, most important, made "local" management a part of the global corporation.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

APRIL 6, 2015

Executive recruiter Korn Ferry recently introduced a new system, called KF4D, to help them place better bets on talent at the top of the ladder. ” Over time, our findings were that of, say, CFO candidates, everyone can add, everyone knows the regulations and tax code and so on, but there’s two places that go awry.

Execution 8

Execution CFO Self-aware Benchmarking 8

Harvard Business Review

OCTOBER 18, 2018

Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly. ” Nina asked.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).

CIO 9

CIO Chief Information Officer Norton Technology 9

Harvard Business Review

SEPTEMBER 23, 2014

When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. Analytics requirements can span business units, database and analysis systems, and reporting hierarchies. For example, marketing analytics is quite important to many organizations.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

SEPTEMBER 22, 2011

Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. If your scores vary wildly from one time period or unit to another and you don't know why, you don't have a reliable measurement and feedback system. Organized learning.

Incentives 11

Incentives Sample Customer Loyalty Metrics 11

Harvard Business Review

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Your company has (mostly) solved product/market fit. What to do. What to do. What not to do.

Metrics 14

Metrics Engineering Efficiency Learning-by-Doing 14

Harvard Business Review

AUGUST 23, 2012

Just ask Gene Morphis, ex-CFO of clothing retailer Francesca's. Employees, particularly those in the sales and marketing functions, need to know the rules of the road," Langford says. The best of these systems even come with their own archiving tools already built-in. The risks and penalties are real.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

SEPTEMBER 23, 2014

” When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone else. Analytics requirements can span business units, database and analysis systems, and reporting hierarchies. That isn’t good. Over time, other groups did the same.

Company 8

Company COO CFO Analysis 8

Harvard Business Review

MARCH 28, 2012

billion to acquire the webOS operating system, Hewlett-Packard discontinued its webOS-based series of smartphones and line of Touchpad tablets — losing its bet on a webOS-everywhere future. This means they're buying drugs that could be similar to others already on or coming soon to the market.

Innovation 13

Innovation Company Biotechnology CFO 13

Terry Starbucker

DECEMBER 2, 2010

And I think anybody who’s occupied this office has to remember that success is determined by an intersection in policy and politics and that you can’t be neglecting of marketing and P.R. This is an important point for all business leaders, but in my experience, I believe marketers are particularly prone to what I call “smart syndrome.”

Influence 275

Influence Blog Politics Learning-by-Doing 275

Harvard Business Review

MAY 23, 2018

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. The new rivals revolutionized customer expectations, causing Nokia’s Symbian operating system to become outdated.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

JANUARY 28, 2015

Rather than measuring marketing KPIs or operations KPIs, focus instead on the more customer-oriented journey KPIs, such as lifetime margin. Once the drivers of the costs of the journey are understood, marketing can work with operations to address them. Consider how Dutch energy company Essent is redesigning the customer experience.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

AUGUST 8, 2013

On the technology front, the CIO''s once-tight hold on the devices and software employees use has evaporated (except perhaps in the financial world, where regulation keeps legacy systems in place) as markedly better and more adaptable consumer tools have conquered the workplace. Organizational DNA. See accompanying chart.)

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

FEBRUARY 26, 2016

The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. Those sessions produced a highly sophisticated system that achieved the end goal: a wonderful end-to-end experience for consumers. Find new ways to motivate the legacy people.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

JUNE 4, 2013

Nothing about markets or strategies — CEOs have canned answers for that kind of thing. How about this, the boardroom version of Sophie''s Choice: "Who would you rather fire, the CFO or the CSO?". This enabled the intruders to open a breach into the system and gain an understanding of the acquisition strategy ahead of time.

CEO 8

CEO CFO Offshoring Cost 8

Harvard Business Review

OCTOBER 11, 2011

Instead, companies must make fundamental changes to the way they work — how they market and sell, handle orders, bill for those orders, manufacture and distribute their goods, and serve customers after the sale. Consider ThedaCare , a healthcare system in Wisconsin, which eliminated its budgeting process in 2010.

Budgeting 11

Budgeting Chief Financial Officer Cost CFO 11